Quay West Suites Melbourne - Southbank

Hotel in an excellent location, with marvellous, kind and very helpful staff. Efficient service. Reasonably comfortable room with great views of the City. The main issue we had was the cleanliness of the room, especially on arrival - the floor rug was not only old and looking dirty but actually, was not vacuumed well. The couch and the armchairs looked […] old, dirty and smelled. There were places - radio, lights, pictures etc - which were not dusted. Bathroom looked old and thus, not fresh. One of the lights was missing. TV operation was awkward with one having to run through the available channels to find the desired one. Overall, the room - and generally, the hotel - came across as old and thus, with tired appearance, not fresh and welcoming. It is a pity as it is in a great position, with wonderful and most pleasant, welcoming staff. The room service food for one dinner was good. Would we recommend it? Yes, but with the above warnings. Hopefully, the planned renovation will bring the place to the aspired standard. Pročitajte više

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EXCELLENT IN MOST RESPECTS EXCEPT PRICE: OUTSTANDING VIEWS AND LOCATION. I WILL RETURN.

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Fabulous location right on Southbank next to Southgate. So close to great restaurants and the Arts Center. The hotel itself feels quite corporate and the service is efficient and very capable. The suite we had had a lovely view of the river and cathedral. The kitchen was very well stocked and it felt so comfortable for our week-long stay - loved the […] small dishwasher and laundry unit. The only negative was the air-conditioning unit in the room was quite loud in the bedroom. Pročitajte više

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Excellent in every way

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The staff were wonderful and happily helpful, nothing was a problem with them. I would have like to have an extension on the shower to make it easier to wash. I would definitely stay there again.

Autentične Expedia recenzije gostiju

Staff friendly and helpful room faced stree below which wasn't pleasant but the noise wasn't too bad

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excellent location; just across the Yarra River from the centre. Superb customer service where nothing was too much trouble. This is part residential and part hotel and so is quiet and homely and relaxed

Autentične Expedia recenzije gostiju

We stayed in a one bed apartment and it felt like home. We really enjoyed the stay. The staff was friendly and service was good. I would stay there again if I am going to Melbourne in the future

Autentične Expedia recenzije gostiju

From the minute we checked in, the staff at the Quay West Apartments were extremely friendly and helpful, going out of their way to make our stay great. They provided us with maps, great tips and ideas for things to see and do. The rooms were fantastic and it was great having a kitchen with a dishwasher as a bonus! The apartment was in a brilliant location […] and having never been to Melbourne before, we loved that everything was walking distance from where we were staying. It was also great being so close to Southbank and all the great restaurants and festivities. The pool, spa and gym were excellent and very well maintained. We would definitely hightly recommend Quay West Melbourne and wouldn't stay anywhere else if we came to Melbourne again. Pročitajte više

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We only had the opportunity to stay the single night, but we were quite happy with the hotel, it's location close to Southbank and only a short walk into Melbourne proper made it quite a handy place to be. The staff at the front-desk, room-service and in the restaurant weren't to be faulted and the room was plenty for myself & the family. If I had to […] make a criticism of the hotel itself, then I'd say that mini-bar prices were a tad high, but since we don't use the things at all, it wasn't a genuine issue. All in all, we'd be more than happy to stay at Quay West again, preferably for a longer period. Pročitajte više

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Booked this as it was very highly rated and we weren't disappointed. Excellent experience all round and in a superb location - just stroll out the door onto the riverside for bars, restaurants and great views of Melbourne city. Not cheap but very good value indeed. Staff could not have been more friendly and helpful. We booked a one-bedroom apartment […] but it was huge and I suspect even a studio would have given the two of us (mother and adult son) plenty of space, even using the sofabed. Would definitely recommend and hope to return one day. Pročitajte više

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A fantastic place to stay in a superb location. The staff were very helpful. We decided to upgrade to a one bedroom apartment on arrival and although we didn't have much of a view our apartment was clean & comfortable and quiet. We enjoyed two meals in the Jarrah restaurant and found the location of this accommodation to be ideal for city break as it […] was so close to all the action! Would definitely recommend the Quay West to all....we will be back!!! Pročitajte više

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Would recommendQuay West to anyone. Will stay there again

Autentične Expedia recenzije gostiju

An excellent location - very pleasant and helpful staff - great breakfast, ideal for starting a busy and active day - surroundings and lack of noise were extremely conducive to a good nights sleep.

Autentične Expedia recenzije gostiju

This accommodation is excellent value for money against other hotels demanding far more cash for far less room and features. Centrally located, if a little difficult to find initially. Highly recommend.

Autentične Expedia recenzije gostiju

These apartments are recommended. The location is great and the service was always friendly and obliging. There was a free in-room internet connection although my only small criticism would be it was via ethernet cable rather than wireless, which caused a few problems. Our apartment was clean with a pleasant view that included the river. I would stay […] here gain. Pročitajte više

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A really lovely aspect and excellent location at Southbank in Melbourne. Pool was child friendly and gym was one of the better hotels gyms around. Our two bedroom apartment was spacious and clean and well-presented. Small kitchen is so useful for the family and washer dryer came in handy as well. Would definitely consider returning to Quay West Suites […] next time we visit Melbourne. Pročitajte više

Autentične Expedia recenzije gostiju

An excellent hotel in the best location of Melbourne, very handy to the Art Gallery and to the Southgate riverside development. We were most impressed with the staff and with all aspects of our stay and we'll use the place on our future visits.

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Excellent location for city on foot. Large apartment, 5* quality without the 5* pricing, serviced daily. Staff superb - friendly, helpful, informative. Unfortunately we were there Friday/Saturday nights - avoid Southbank for dinner - it is heaving at weekends! Definitely recommend it for future travellers & if we ever return to Melbourbe, this is where […] we would choose to stay. Pročitajte više

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Quay West Hotel in South Bank Melbourne is close/walking distance shops and restaurants. Apartment type rooms were large and comfortable. Very comfy pillows and bed. Very pleasant stay.

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Big rooms, friendly service, perfect location. Run to the east and you are on nice running paths around the botanical gardens. Head west and you have a ton of great restaurants and a casino. North across the bridge and you are in the middle of downtown. Was such a perfect location, I came back for the 2nd leg of my journey.

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Very pleased with the Suite. Bathroom a bit dated but overall the Suite was lovely and very clean. Location to restuarants and CBD was great.

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