America's Best Inn & Suites Augusta/Ft. Gordon, GA - Grovetown

Everything was great. The staff at ALL times of the day was helpful and considerate. My daughter and grandson and I enjoyed out stay.

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We have stayed here several times before and had both a few better and one worse expeience. We had a small issue the first night but the staff rushed to correct it for us. I wish we had known the dining facility was closed.

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My main gripe it's that the bed was uncomfortable to me. If you don't mind an extremely firm mattress you would probably be fine here.

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Everything was great except the bed was too hard...My daughter said the same thing about her room....

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only stayed one night and checked in late. room was clean and hotel seemed ok.

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The staff was very helpful. No problems, would recommend to other travelers.

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My only complaint is that I left 2items of clothing in my room and I called to see if they would send them to me. I said the cost could be put on my charge card. They told me the manager would call me the next day but no one has called. That is disappointing.

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Exceeded our expectations!

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It was only for one night, but it was fine.

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It was really great.

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I have stayed here many times when in town for TDY, drill, or any other USArmy business. I will continue staying here in future.

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We came for our grand daughter's birthday party at the YMCA. The room we had was very clean and the lobby and room smell clean. The only thing I have negative about this hotel is it's breakfast should have waffle's and some eggs on it also. But other than that it is a very nice and clean place to stay. Oh yes I forgot to mention this is the second time […] I have stayed here and I will stay again in the future. Pročitajte više

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Check in and out was a breeze and the room was very good. Could not hear the other customers so I got a great nights sleep. Would definitely reccomend to others

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The room was clean and comfortable. The beds were comfortable as well. The only thing to be concerned about as far as this hotel goes is that there is a bar on site which allows people not guests of the hotel to enter the premises. We were not disturbed by any of the noise though you could hear the thump of the bass from the music. Great room for the […] price! Pročitajte više

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Upon arriving the staff was friendly, our room was exceptionally clean. Believe me I am one that check things out. Our stay was comfortable and would recommend this hotel to anyone and the price is great.

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It was a quiet, pleasant stay for a weekend. The room was of Suite level quality and a comfortable king sized bed.

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It was a last minute booking and just needed a room for one night. Was pleased with room especially for price. Much better than 3 star hotels have stayed at. Was quiet and had nice little breakfast area with fridge and microwave. Bed could have been a little softer but will definitely stay there again.

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This would have been all 5s except I think there was a recent plumbing problem in this room and it smelled like raw sewage. Not terrible, but enough to notice. I'm sure they would have changed my room, but it was already late and I was already unpacked and leaving in am so I stuck it out. All plumbing in the room worked great so not sure why the smell. […] Absolutely everything else about it was perfect, including the amazing breakfast! This is a place I would go back to again. Pročitajte više

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Bed was kind of hard and hallways and lobby had an almost overpowering clean smell, which is good to know it's clean, but a little to strong.

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This was a very short stay on our way to some where else. We literally stopped just to sleep and left within 10 hours of check in but everything was acceptable. Not much staff on duty late at night. When we asked for extra towels for the room we had to go get them from the front desk but that was understandable. The room was nice but you couldn't adjust […] the air conditioner so that the fan didn't blow. The compressor would stop but the only way to make the noisy fan stop was to turn it completely off - then it got hot. But once I got to sleep I didn't notice that. Over all it was a nice place to stop. Nothing outstanding but nothing really negative. Pročitajte više

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Traveling to see daughter graduate at Ft. Gordon..Was very close to base and close to interstate to get anywhere needed.. Staff as very pleasant and accommodated all of our requests in a timely manner..:) Nice large Continental Breakfast. Didn't utilize restaurant on premises nor the pool. Did however use fitness room and was very pleased with it. Had […] nice kitchenette in room..Would recommend to anyone staying in the Augusta area..:) Pročitajte više

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For the value it was a great overnight stay. Nearby resturants, close to interstate. We stayed in a non smoking room and there was no smell of smoke,some hotels that claim to have non smoking rooms. Check in was fast and friendly.

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the room did not smell good. the ac did not work. they moved us to a different room. at breakfast they ran out of hot food. i told the employee that the hot food was out. the employee told me that by the time she made the hot food, it would be nine am (twenty minutes away) and then breakfast would be over so NO she would not put any more hot food o […] ut. Pročitajte više

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The hotel was clean, well kept, and well maintained. The neighborhood is your typical off the highway hotel/gas station/restaurant area. Breakfast was the typical continental style, cereal, oatmeal, pastries, sausage, biscuits, gravy, et. The staff was friendly to our family. We have a service dog that accompanies us, and the staff was very helpful […] in accommodating her as well. Pročitajte više

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For the price, it was exceptional. The room was clean, no old smoke smell, carpets new, a full fridge, parking good, and the Mexican restaurant inside the hotel had good food. This is not a resort hotel, but I was there for business, and it served the purpose. I would definately recommend this hotel.

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very clean and roomy. close to restaurants for easy dinning.

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Everything was very satisfactory, great value.

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Was just great for our one night stay. Just FYI, the kitchen in the room does not have any plates, silverware, glasses, etc.

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I booked this hotel one week before our trip and relied heavily upon the reviews. i was disappointed with the hotel in many fashions but the worst was the fact that our floor was suppose to be a non smoking floor and the entire hotel smelled like smoke and something else i could not determine. i would not recommend this hotel unless you are on a very […] strict budget. you get exactly what you pat for here. Pročitajte više

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The room was clean, but there was a nightclub on the ground floor and made it difficult to sleep until the place closed.

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this was such an honor to stay in a place that looks so good, comfortable and smelled good as well. for the price, this place IS BETTER THAN 5 * STAR HOTELS1 I WAS IMPRESSED. I WILL STAY HERE AGAIN AND RECOMMEND IT TO ANYONE ELSE! THE NON-SMOKING FLOOR WAS TRULY NON- SMOKING! I COULD NOT SMELL ANY CIGARRETE SMOKE IN THE HALLWAYS OR OPEN SPACE.

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When I checked into the hotel, staff was nice & clean. On the way to my room on the 2nd floor, the door was wide open, toilet seat up, & fridge & freezer wide open. Staff at front desk said because the housekeepers just cleaned the room. Little sketchy because the last few times I went there, my room wasn't like that. Once I arrive on the 3rd floor, […] strong smell of cigarette smoke. Second room on the 3rd floor was slightly better. The fridge/freezer doors were closed, room door was closed, but the toilet seat was still up. Maybe this is a new policy at their hotel. Room had a little odor from the first room. Smelled like antifreeze or maybe filter was bad. Overall, not my best stay. 3 starts in my book Will consider another hotel on next visit. Pročitajte više

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