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Perfect general location of Los Angeles County close to Orange County too.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Dear Guest, We want to thank you for taking the time to provide a 4 star rating for your experience at the Guesthouse Hotel. These comments shared by our guest has become the best tools for our staff and management to use in improving our product and service. We share ALL our comments with the staff and we appreciate the efforts on your part in providing a rating of your stay with us. Management
Very impressed!!! Had no problems at all in this hotel and I was allowed to check in early!!! Will definitely recommend to all my family and friends!!Autentične Hotels.com recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Thank you so much for taking the time to share with us your positve experience at the Guesthouse Hotel. We will share this with our staff as it provides feedback towards there HARD efforts in making the guest experience a pleasant one. We thank you again for sharing your experience with us and with your friends and associates. Management
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Thank you for taking the time to RANK your stay at our hotel. Management
"good for sleeping, but felt a bit odd"
The room was on the large side, but felt very empty. I think it used to be an extended stay place, with space where furniture and appliances used to be. Very little decoration. The bathroom seemed old and worn out. Odd that the walls seemed thin, but the sound of the a/c-heater drowned the noise out and we slept very well. For such a good price, I might […] stay again for a night of sleep between here and there, but nothing more. Pročitajte višeAutentične Hotels.com recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Thank you again for your positive comments and "YES" some of our rooms are very large. We have completed about 85% of our room renovations and we have not recieved some of the furniture amenities for some of our larger rooms. We shared your comments with our staff and look forward in your next visit to have the full expeperience. Management
"GREAT PLACE"
Staff was wonderful & helpful, the room was clean and comfortable. And price was reasonable. Great service and we will be stay again here.Autentične Hotels.com recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Thank you for taking the time to share a 5 star rating of your experience at our hotel. This really helps us to continue to encourage our staff in sharing with them the "fruits of thier labor" . . . We look forward in accommodating you on your next visit with us. Management
"DECENT CLEAN HOTEL"
This is a basic clean hotel that is a place to sleep overnight. It seemed to have been updated but not very well. I think they could do better. The pool and spa was the highlight of the hotel; very clean and large. If your looking just for a place to sleep and shower for a cheap price, this place is okay. However, if your looking for a nice place to […] relax and lounge, pay the extra money and stay at a more nicer hotel. Pročitajte višeAutentične Hotels.com recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Thank you for sharing your experience at our hotel. We continues to renovate our hotel as it is required to provide consistent service and product to our guest. We are glad that you pointed out the large pool's and that the hotel was basic/clean. We will share your comments with the staff and ownership as we continue to improve upon the hotel. Your comments as others help us to review at times what we ourselves cannot see and make changes accordingly. We appreciate your comments and look forward towards your next visit as we continue to improve our product. Manangement
kinda of disappointed that the tub did not drain probably just needed to be snaked something simple that could of been maintained and defintely not enough light in the room defintely need more light sources -wish there would of been a small fridge without the extra cost but other than that the room was spacious and the hotel grounds were pretty and […] spacious and the convience of the freeway was nice. Note to front desk please be considerate and do not put a room full of partiers next to a family who needs sleep at decent hours -wish all hotels would remeber this one very important issue! Pročitajte višeAutentične Hotels.com recenzije gostiju
The bathroom smelled like sewer.Autentične Hotels.com recenzije gostiju
Unfortunately, the concept of having to pay for basic items such as an in room refrigerator, microwave, and continental breakfast overshadowed the mediocrity of the rest of the hotel. Entering the hotel was a challenge due to all of the entrances being gated and locked except for two (which were not easy to locate even with GPS). Perhaps if I had been […] the rooms I booked through a certain hotel.__, the stay may have been more enjoyable, or at least bearable! Pročitajte višeAutentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"College visit"
Tub didn't drain. Bed was old and hard. no anti slip coating in tub. This place needs some work. only cool thing was that they shot the pool scene from Vacation here years ago.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Good quality value hotel"
Convenient location off I-5, clean room, all in all a good stay for the money.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Needs a few touch ups! Then all will be good."
They really, really need to clean and desanitize the refrigerator. I was quite excited that I was able to bring food and refrigerate it, but upon opening the refrigerator door, I was blown away by the horrible stench. It sounds like they have not cleaned the inside in months.Autentične Hotels.com recenzije gostiju
ExelentAutentične Hotels.com recenzije gostiju
"Terrible."
The first night in my FIRST room started ok. It looked clean and was decent for the price. My wife and I were about to give my son, who's 3 months, a bath when she brought up surrounding black mold that is in the bath tub. So we told the front desk and they apologized and moved me to another room. The other room looked the same but had a little patio. […] Went in, settled down then went to get ice. The ice box that was in the room was full of dirty coffee cups and paper and coffee filters. I told the front desk. They apologized. At this point it got annoying. The next day we ordered a fridge, cause the room didn't come with one, and the man walks right on in without knocking. Just opens the door with his key. I was shocked. No other issues the other nights, besides the spider that was crawling on my bed. But the surrounding neighborhood was sketchy it got noisy at times because they rented out the hall. Not going back there again. Ever. Pročitajte višeAutentične Hotels.com recenzije gostiju
"okay for sleeping"
The walls are very thin and you can hear everything going on around you. The train at night can be disturbing. Needs some updating, but was very convienent right off the freeway.Autentične Hotels.com recenzije gostiju
Needed a place to stay while visiting family, Had a room that the TV remote didn't work, sent a maintenance guy to try to get it working. It took so long I asked for another room and was given one without hesitation. Would stay here again. Fun aspect... the movie Vacation was filmed there.Autentične Hotels.com recenzije gostiju
"Great 2nd Stay After Room Change"
Overall nice, clean, visually appealing hotel. 1st stay - fell in love, 2nd (recent) stay - light ant problem in bathroom. Front desk accomodated with spray, & ultimately new room. Spoiled by the modern touches of room during 1st stay, 2nd room hadn't been renovated yet, so just a nice buget friendly room. New room (3rd) - nice too. It had updated bedding, […] modern colors, & a deep soaking tub. Will still use each time I travel to area - staff great too. Pročitajte višeAutentične Hotels.com recenzije gostiju
"Had a better Experience before"
Room was clean , very convinient for me, front desk was very friendly but toilet did not flush at all and they were doing construction really early in the morning and making lots of loud noices and did not lets us sleep well, other thatn that we always have a great experience at Guesthouse Hotel NorwalkAutentične Hotels.com recenzije gostiju
"Neat, Clean, Visually Nice"
Love this hotel for the atmosphere, landscape, & cleaniness. Nice surprise for the price. Room - nice & spacious, clean carpets, w/fridge & microwave. Overall highly rate - only negative mattress a bit too firm for me. But, that's me. Will always repeat stay whenever in area.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"very comfortable setting"
It was great I really enjoyed myself I won't stay anywhere else!Autentične Hotels.com recenzije gostiju
"Never will stay again"
Hotel need to renovated....staff were nice but the room is very old and needs to be renovated, bathroom is dirty, towels and sheets old too. The carpet smelled lIke cigarette .Autentične Expedia recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk We appreciate the time you took in sharing your concerns about your stay. We understand your concerns about the condition of the rooms and the product within. The hotel has been going through renovations and have updgraded 80% of our rooms which include granite sinks, crowne and base molding and 2 color earth tone contrast paint for the walls. We do our cleaning inhouse and our towels and sheets MUST be changed unless suggested otherwise by our guest. We are happy to hear that our staff have been cordial towards you and we have made mention of your comments to our staff. We value ALL our comments and take them seriously as these comments assist us in striving to make our guest experience a pleasant one. Please feel free to contact us, should your travels bring you back to our area, to allow us to make your stay a more pleasant one.. Management
"would not return"
not impressedAutentične Hotels.com recenzije gostiju
"Loved It!"
I stayed at this hotel on last week just for one day to visit my family near by. Checking in at the frontdesk was very smooth, and the frontdesk girl was very friendly. The lobby looked so nice and luxury. I went to the room, room was facing front big swimming pool and jacuzzi, I wish it was a summer time so I could go into the water and relax...(Yes! […] They do have nice and big swimming pool area) Back to the room, I really loved it! Clean carpet, Clean bathroom, Nice granite countertop for sink, Bed was compy, and they had 4 pillows on the bed. (I love sleeping in the bed with a lot of pillows.)I was not expecting this nice room for the price that I paid for this hotel. (only $60 per night, I think price was low because it was low season for theM? or maybe I stayed during the week day?) I enjoyed staying at this place, and I will be back to this place next time when I visit my family. Pročitajte višeAutentične Expedia recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Thank you so much for your comments. We have shared them with the staff and they appreciate all the positive comments about the condition of our hotel and the great attitudes of our staff. We appreciate your comments and look forward towards your next visit with us. Management
Their T V need to be updated, some rooms are cleaner then others, just miner adjustments and it wil be a hotel to look forward to, not because you will need to stay there but because you want to stay there. But FYI the ones that service you, the front desk the resturant the maid etc. They are the 5 star of the hotel and that why I go back.Autentične Hotels.com recenzije gostiju
SHOULD BE A 1 STAR HOTEL AT BESTAutentične Hotels.com recenzije gostiju
"Comfortable Stay"
Nothing special. Clean rooms. Staff friendly. A bit noisy (we were on the ground floor).Autentične Hotels.com recenzije gostiju
"Comfortable quarters"
This hotel is probably much nicer than the average motel you'd find by the interstate. Nice lobby and pool area (where the famous scene from National Lampoon's Vacation was filmed). Can't beat the rate and was much quieter than I expected judging from the closer proximity to the 5. All in all a good deal.Autentične Hotels.com recenzije gostiju
"Great for the price!"
This is a great hotel for a great price if your just staying for a day or two. Close to the freeway, which you can't really hear at night, as well as close to convenient stores and restaurants, I will most definitely be staying here again.Autentične Hotels.com recenzije gostiju
"Hotel Stay"
The Rm was great. My only compliant is that families with small families " SHOULD NOT" Be allowed to get rooms on the second floor. The person who was on the second floor above my room let their kids jump from the bed to the floor over and over. Not Cool. Next time I stay there Im going to make sure the person above me DOES NOT HAVE KIDS..Autentične Hotels.com recenzije gostiju
"Money well wasted"
Wifi did not work for my entire stay. I kept calling the front desk only to be told that the router was being plugged in and out and to wait for a signal. Some staff were friendly, others seemed to despise their jobs and looked like they did not want to be there. For the price I paid, I am extremely dissatisfied. I am never returning. The pictures on […] Expedia must be photoshopped. Pročitajte višeAutentične Expedia recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk We appreciate the time you took in sharing your concerns about your stay. We understand your frustration and we knoe that the wifi is a top priority for our guest. We immediatly called our internet service provider to work with our onsite tech person in resolving this issue. We found that the issue was traced to our internet provider. We apologized for the inconvinience of your stay and hope that you will return to our hotel in the future. Thank you again for sharing your concerns as this helps us as a hotel become better in providing consitent service to our guest. Management
"Basic budget type hotel"
Front desk staff was very helpful and friendly. A lot of loud groups of guests; laborers smoking out in hall, loud college age students. Bathroom could use some updating, peeling paint, rust in tub, etc. Otherwise adequate for a night or two.Autentične Hotels.com recenzije gostiju
It was good, it was at times very quiet, and then sometimes like a big happy family which was great..They were helpful and caring....Autentične Hotels.com recenzije gostiju
"Stay at motel 6 instead"
I would find it impossible to believe they actually get $130 a night, it was on par with motel 6. I was duped into thinkiing it was a decent place.Autentične Hotels.com recenzije gostiju
"Stay"
very disappointed that the coffee pot didn't work, the outlets didnt work to charge phones, loud people outside Breakfast was good.The location was good,just hard to find at first by mapquest.Autentične Hotels.com recenzije gostiju
"GREAT PLACE TO STAY, REASONABLE PRICE"
Great place very nice and clean i would recomend this place , reasonable priceAutentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Great place to stay for the price"
We just stayed one night, what can i say, very nice place to stay for a good price.Autentične Hotels.com recenzije gostiju
"not a 3 star"
Well not stay here againAutentične Hotels.com recenzije gostiju
"Great hotel close to LA."
The staff was helpful and it was close to my destination.Autentične Expedia recenzije gostiju
"god"
very cheap, not far away from Los Angeles, so quite convenient.clean room, non-smoking, double queen beds. no continental breakfast and free internet, but you can purchase there.Autentične Expedia recenzije gostiju
"Hard beds and unwanted visitor."
The overall condition of the hotel is fine, but our beds were far too hard. There was also a cockroach hiding in the bathroom door latch. He wwould come out to visit from time to time.Autentične Expedia recenzije gostiju
Odgovor: Guesthouse Hotel Norwalk Thank you for sharing your comments. We take all our comment seriously and use them to help us improve upon both our product and service. We do have a NEW pest control company who has a monthly schedule to avoid such concerns related to insects. Most of our beds are new and could be the cause of the condition.
"It is a good hotel"
overall ,this hotel is great, better than I expect. only one thing I don't satisfied is the internet. It is hard to accessed and it is very slow.Autentične Expedia recenzije gostiju
"Close to freeways and attractions"
Hotel is very update with easy access and great parking close to your room. Missed not having a refrigerator in the room.Autentične Hotels.com recenzije gostiju
There were a couple of functions going on at the hotel so it was hard to find parking near our room. Our room key did not work, god thing we didn't have to leve the room, we just styed for 1 night. The heater did not work in our room, luckily I am not used to having it on while I sleep so it was tolerable. Overall it was a pleasant stay, would stay […] again but would look over room before unpacking Pročitajte višeAutentične Hotels.com recenzije gostiju
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