Jewel Runaway Bay Beach & Golf Resort - Runaway Bay

This resort offers a variety of room packages. We choose the plunge pool suite and were very pleased, especially after a hot morning on the golf course, gym, or tennis courts. It is an all-inclusive that offers high quality and accessible amenities. From check-in to cleanliness to entertainment to activities and especially staff we were in awe. The […] Jewel staff will make your stay amazing. The beaches and water are to die for and we especially liked the quality of the golf services and tennis. You are dealing with pros. You will feel like part of their family and be pampered and fed a delicious variety of food. There is never a minute in the day where food is not available either at a restaurant, buffet, pizzeria, beach grill, or room service. This is the place to go. Pročitajte više

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I had the most awesome time here. The staff were excellent. The resort was clean, food was delicious, room was clean. I really enjoyed my stay and seriously thought about extending my stay.

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Very nice stay. Would recommend to others. Staff go out of their way to accomodate and help you. Only problem was our room was'nt cleanned one day. There was a mix up and they offered to clean it at seven that evening and we refused. Not a big problem. Food was great, only problem was we felt rushed in the Japanese resturant. Italian restaurant is fabulous. […] Will be back. Pročitajte više

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The staff were wonderful,helpful and friendly. The Childrens club had great staff and activities. The beach was nice and so were the pools. The food was good especially the leg of lamb,I sent my compliments to the chef. The entertainment was above average and I would highly recommend this hotel to other families

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We have travelled to many all inclusives in Mexico, Jamaica and Dominican. We do our research in advace and generally dont get surprised much when we visit the resort. This resort is certainly an excpetion and we were very disappointed. If you are expecting a 2 or 2.5 star resort then you wont be disappointed. However, if your expectation is any higher […] you will have a shock. Resort is dated, rooms are in terrible condition, beech is tiny. Food is good if you like touch of local flavor. They don't spend on entertainment. Feels like they make their regular staff do double duty as entertainers. Staff is nice, we liked food and we made our own fun and enjoyed our stay. Bottom line: It all depends upon how much you spend and what you get for your money. In general, you can get a much better resort for the same amount of money. Then again, you may have a great deal. Pročitajte više

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Near Ochoa where all of the activities take place, so easy to Food options limited. Variety missing. The exclusive restaurants were so so in the food, same as buffet food served to you. Kids play area is good and the day care staff are very friendly

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Overall the physical hotel was fabulous. Hotel design of the hotel encouraged the guest to enjoy the beach and graden areas. The hammocks are great. Spa facilities need an updgrade. Cabana set up not conducive for relaxation and spa get away. Food at italian restaurant wasn't good. The Japanese restaurant was the best. New Years buffet wasn't that […] great. Menu needed more diversity. Pročitajte više

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the hotel staff was great, they always greet you with a hi, hello or " hi my lady" the only issue i had was that the the patio door on the room did not lock, we spend 3 nights no been able to lock the door, i reported it 3 times, and once they came in and "fixed" the door, but after the maintence crew left we unlock the door, and the door was still […] broken Pročitajte više

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Family activities were great. Kids participated in talent show, beach games, and pool games. The beach is beautiful. Water activities included a wonderful sailboat ride, kayaking, glass and bottom boat ride. The staff is so helpful and friendly. When they ran out of towels, they brought the towels to us on the beach. There is also very nice snorkeling […] right off the beach. Pročitajte više

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We had been to this same resort as recent as 6 months ago and back to 1994 just about 10 times. This was first visit under new ownership/management. It was previously an adult only resort and is now since Nov 1st, 2012 a family resort. This is a hard thing to adjust to for us regulars and I am sure several will never return. HOWEVER.... I will review […] my recent visit. We had a wonderful time, dispite the addition of kids - though the entertainment and feel is much more PG than before, this was a week that there were not many kids as most are in school before Christmas. The property has received many visual improvements including lots of new paint to the common areas, the buildings and the rooms. New bedding and drapery in bright white and new white paint in the rooms a huge PLUS vs. old outdated style. The bar service as usual was great, the STAFF IS FANTASTIC mostly previous employees. LOVE THE STAFF !!!! The food was acceptable, but not as good as previously. This was a slow week only about 35% full as they are repositioning which could have been a slight affect on the food. The Italian restuarant and Japanese were very good. Buffet for lunch and dinner is where we noticed the difference. Not as good, not as much variety. MISS the jerk pork, rice and peas and patties at the beach grill. Transfers back and forth from airport were accetable, though we did wait about 20 mins or more to leave airport and get in route to resort. BEACH IS THE BEST IN JAMAICA ! Pročitajte više

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The worst part was the food. I don't know what the problem was, but when a meal started, there was a flashmob and they couldn't keep the buffet stocked. Warm water in the shower was a rare commodity. Parking was horrible. We rented a car and had issues getting a parking spot every day even when they were using the front lawn. People were parking and […] blocking others in. Definitely not enough parking. Renovations were cheap, random tiles were used to repair our bathroom and they did not have the same size and color. The whole thing was kinda scammy. They list this hotel as an 'all inclusive' but then the person who checks you in hands you a horribly photocopied list of tours (with hand written corrections) and tells you to "book a tour or you'll feel like you are in prison". A "tour" to the local waterfall is $50 per person. We drove ourselves for probably $2 of gas and paid $20 to get in. Concierge couldn't find us a catholic mass. Light fixtures throughout the grounds are missing everywhere. Music is blasted at the pool so uncomfortably you can't read a book My wife and I were lying under a cabana one night and i heard noise only to flash up cell phone up to find a bat working on a grilled pepper. I'm unsure if the owners couldn't afford computers but everything is done written down by hand. Overall it seems like it might of been an ok venue in it's hay day 20 years ago, but time and the current owners haven't served it well Pročitajte više

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My parents had an amazing time!!!! It was the perfect family getaway. They loved the food and especially the staff and entertainment! Amazing place! <3

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I being a 2nd time visitor invited 2 guests but never got the room we booked and the room we got left much to be desired so tried changing the room and the receptionist said there were no more rooms available. Food was okay. Transport to hotel was disorganized and waited one-and-a-half hour for transport as there was no cooordination when you go outside […] to get picked up. Pročitajte više

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Great hotel and staff. Safe, fun, good food, and lots of activities!

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My husband stayed at this hotel it was great.Staff and everyone was ok, a bit disapointed we did not know that there was a disco there until the last night. Which was of no use because we had a 6am picked up for the airport. Air conditioner was VERY cold could not be adjusted.Otherwise it was GREAT.

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The staff at jewell were th emost helpful and fun of any resort we have staying at. They remebered are names and made every effort to make sure we were having fun at all times. We loved it and will definately go back.

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The hotel shuttle picked us up which was a plus and explained the different sites to Us along the way which was great. When we arrive they were waiting for Us with a special drink of the day very yummy. Even though the food was good I was looking for more Jamaican dishes they only served Lamb,Curry and Oxtails on certain days and it wasn't at all spicy […] which I didn't like. They ran out of the jerked Chicken which was very good. The staff was very friendly which is always a plus. As far as the entertainment they could have done so much better, I think we listen to the same music for Our entire stay which was a week, It was beginning to drive me crazy.They had this one guy there by the name of Izzy I think he was the one that was incharge of most of the events I really got tired of hearing him (CORNY). If your looking for a play to relax this is the place to be but if your looking for a place to party hard it wouldn't be here... Pročitajte više

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My wife and I went to Jewel Runaway Bay for our Honeymoon. We really liked how it was an adults only resort! We heard they are thinking of adding a family resort portion, so I would be interested to see what they do with that. The staff was absolutely incredible! They were so kind and so friendly each and every day! Whoopie and Dwayne are two individuals […] you must get to know because whoever pays them needs to give these two a RAISE! They made our trip so enjoyable. The one thing my wife and I wish would have been different was concerning our plunge pool. We liked that the plunge pool was private, however at the same time it was not as private as we would have hoped. I say this because when we would enter our plunge pool we would turn around and could see the balcony of the room above us and the people in the room above us could see us in our plunge pool. So my wife and I wish that they would place a canopy or a covering over top of the plunge pool to make it more private. That was the reason why I got the room was the fact that we thought it would be more private, so that was our one negative experience. Overall, I would HIGHLY recommend the Jewel Runaway Bay because they are making exciting renovations to the resort and the administrative staff of the resort is always looking for ways to improve! They truly want to make your stay enjoyable Pročitajte više

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Third trip to this Resort in Runaway Bay. Got married there 10 years ago. It has recenlty changed management, but everything is still wonderful. Good food, good drinks, friendly staff, nice clean room, and a GREAT BEACH! The entertainment at night was also very good, my wife and I did not leave the resort for 5 days. I look forward to vacationing there […] again. Pročitajte više

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First day was awful, room was dirty,damp and smelled. the fridge did not even have water in it and I finally got some water at 23:30. The first hotel I have been to without room service. The next day an amazing lady called Stacy sorted me out with an wonderful room, kept intouch throughout my stay, to make sure everything was ok. Then even sent me champagne. […] My housekeeper was a darling. Entertainment was superb and most of the staff were amazing. Beach was nice, clean, but lacked clean loungers and sun shades Restaurants had nice food & great staff. Hopefully 'Jewel' will do something to bring those dreadful rooms up to date and put air conditioning into the public areas. So perhaps it is a work in progress right now, hopefully for the better. Pročitajte više

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Overall it was ok. We asked for a kingsize bed and ended up with 2 double beds. They said we could come back the next day to see if one was available but we were already set up so it would have been a pain to pack again. Food was ok not great. Entertainment was the best part. They definitely had something going on all the time. We couldn't go in the […] pool after a certain time. It was being treated so no night time swimming. Pročitajte više

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All the hotel staff were extremely helpful and polite. Thoroughly enjoyed our stay.

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Overall, the experience was OK...The food was good...the beach was really nice...the rooms were OK...and some of the staff was super friendly and accomodating, while we found others to be rude, aloof and unfriendly....

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Friendly staff, amazing view, clean hotel, all inclusive.

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This was our 3rd trip to Breezes Runaway Bay and for the most part it hadn't changed in 4 years. It is a comfortable, not fancy, friendly resort on a nice beach, with great staff and service. Every single staff member seems to enjoy their job and they pay attention to and remember the guests.We thought the food in Martinos, as well as the house wines, […] were vastly improved although the Starlight Grill did change for the worse by heavily dousing stir fry with a sweet, goopy teriyaki sauce. Buffets and the jerk chicken and burgers at the Reggae Cafe are great, although the new ordering system at Reggae leads to some chaos. The major drawback and reason I don't rate this as a 5 is that we didn't have hot water 1/2 of the days of our stay. The first day, we reported it to the front desk and it was responded to very quickly but we were left with no control - just steaming hot water in the shower. After that, back to tepid water, the next day barely tepid, and then it seemed the entire resort had no hot water. It also seems the staff are told to occassionally hide the premium liquor. We were told there was no Absolute - and then a bartender opened a cupboard and we could see it was full of bottles of Absolute! The resort also totally ran out of beer one day. That kind of stuff is really not acceptable. We got a good price for the trip and had an enjoyable vacation but will probably try some place in Negril for our next visit. Pročitajte više

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Nice resort, great food, bad management of Bar and Wait staff. Egg boy was a delight. Ran out of beer, Jim Beam, and certain mixers. Boat ride wasn't available due to windy conditions and then when it could go out, it wasn't running!. Thought we would get a carriage ride in on our last day, didn't realize it was a 4 day waiting list. Expedia messed […] up my reservation and the hotel , which had the capability to correct, never would get a manager involved to rectify the situation. Despite all the things that went wrong and several unfriendly staff, the vacation was still good. You have to overcome the short comings of people and places and enjoy life. Pročitajte više

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Breezes Runaway Bay was an amazing place! It was geared more towards the older crowd and couples, everything was very quiet and relaxing during the day and then a fun bar/music scene at night. The hotel was BEAUTIFUL, everything is close, and the beach is a few steps away from the bar, food, and most of the rooms. There was never a shortage of food […] and drink, both of which were delicious. The staff was incredibly friendly and the entertainment staff made sure we were always included in all the activities they had. The rooms weren't the most luxurious, but if you are out enjoying your vacation, you only need the room to shower and sleep anyway! Overall, I would rate this hotel as 4.5 stars. For the amount of money you pay, it is worth the trip. We will definitely be back there again soon! Pročitajte više

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Our stay at Breezes was amazing. The staff are very accomdating and friendly. The entertainment staff were great and really made the trip very enjoyable. Many different activities to do. The food was awesome- huge variety and everything was delicious. This resort was not over-crowded at all. Great place to stay, would highly recommend it!!!

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Very nice size resort, making it an easy walk to all facilities. The rooms are close to the oceanfront and many have ocean views. Staff is friendly and very helpful.

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Positive notes: Clean and well maintained, food was good as was the service and entertainment. I would go back to this resort with all that it has to offer. Scuba, Golf, Windsurfing and close to many local attractions. Cons: There food carts that transfer food to the restaurant by the beach run past the rooms on the one side of the resort starting […] at 6:30 am very loud. Not what you want to hear when your on holidays. Try to get a room away from that side. Suggestion to Breezes Rubber wheels. Pročitajte više

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Great resort-Superior service and friendliness. Entertainment was fantastic. Food was amazing. The water sports were great with everything included ...ie..Water Skiing, Scuba dives, Sailing, Catamaran rides......Hotel is older but very clean and no complaints.

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Overall - a great vacation! The rooms weren't as fancy as other places we've stayed at, but they were comfortable. Don't understand why the fridge wasn't stocked with at least water. What's the point of having one. Sandals stocks water, juices and sodas. The food was very good and the staff was very friendly. Nice layout to the property made everything […] convenient. One frustrating thing was the lack of music around the pools. They only played it when they were doing games and water aerobics. How hard is it to set up an iPod and let it roll? Pročitajte više

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Cleaning crew were wonderful! Kept our room up as well as the outside patio area. Everyone was so friendly and so nice! Definatly will stay here again - especially to see "egg boy" and Fitzroy!!! (Fitzroy was so nice and helped us with eveything and if he seen us, spoke with us everyday we were headed out.).

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Nice property compared to others in the area. Service was not the best, Jamaican time is very slow so don't expect things to happen on time. Beverage service at the buffet was ridiculous, you would get water midway through your meal or at the end and you better make that one glass last because chances of a refill are slim....and they get upset if you […] try to pour your own glass. Swim up bar you will be waiting 5-10 minutes for a drink. Pool activities and night entertainment was really good. Pročitajte više

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We really enjoyed our stay at Breezes Runaway Bay. The food at the buffett and restaurants was really good. Our favorite restaurant was the Starlight Grill...we had the opportunity to enjoy their asian fusion menu. The bakers at the resort are incredible...the breads were always fresh and the desserts were wonderful. But I have to say all the food was […] good...and lots of variety. The only reason I gave the resort a 4 for 'comfort of room' and 'condition of hotel' was the shower temperature was hard to regulate. The water would get extremely hot and other days the water would never be warm. Overall, I felt the resort was a great value for the money. You're not staying at a 5-star hotel...but you are staying at a hotel that has great service, very clean, and beautiful grounds (beach and gardens). Also to add, the pools and jacuzzis are all very clean. They monitor the pools all the time...if a stray leaf falls in the water, they are cleaning it immediately. Almost forgot...the hotel surprised us with a bottle of champagne to celebrate our 20th wedding anniversary! I hope my review helps you with your decision to stay at Breezes....I know I will be there again soon! Pročitajte više

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I have no complaints! I had wonderful service and the all inclusive resort was constantly being maintained.

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FOOD IS VERY LIMITED ON CHOICES AND ITS ALWAYS THE SAME CHOICES. AND BREAKFAST IS NO BETTER.

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Runaway bay was great, we had been to ocho rios on a previous trip and loved it there as well. Runaway bay was closer to the airport and the beach was beautiful with great snorkeling & you can walk up the beach off the resort for a distance. I was pleasantly surprised by Breezes Runaway bay after reading some really bad reviews on trip advisor I was […] nervous but I thought the resort was wonderful, great staff, great food.. plenty of options & always something open. Great place to go with a bunch of friends, for a romantic trip, this may not be the place for you but it was perfectly fine for my husband and I. Pročitajte više

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I will be keeping an eye on this hotel. Overall quality is slipping. If I don't see some improvements posted on Trip Advisor I will not be returning.

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The glass door in my room had a large crack in it. Food selection was not good. NUMEROUS ants & insects in room. Mold in shower. So humid that the "Sweet N Low" in our room (for coffee) was melted together in the packaging & the floor ALWAYS felt wet. Not carpeting. Door connecting the room to another room did NOT lock, they had a dresser pressed up […] against it. The hotel "service" called our room 1 to 2 times daily just to "check up" on us. I rented this room because it was a 3.5 star hotel on Expedia.....NO WAY this was a 3.5 star hotel. I was quite disgusted & can not recommend it. Very disappointed. Pročitajte više

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Highly recommend this resort for everyone from golfers, divers, and relaxers!

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Everything was great when we arrived at the airport. The bus picked us up from the airport and stopped along the way to let us try some Guinep. At the reception desk a lady gave us fresh cool towel to freshen up. But as soon as we opened our room the musty smell was strong; the baseboard were dusty and the floor was sandy. The walls were thin and we […] could hear EVERYTHING our next door neightbor was doing. Even though we were far back from the main stage, we can hear the band play into the night. Also, you can't borrow a snorkle set unless you go on the boat. Otherwise you have to bring your own if you're just at the beach (wish they had mentioned this sooner). The glass bottom boat ride was ok... didn't see the "sunken" ship. The golf course is average though a bit expensive for the course. The most disappointing part of the stay is when they lost our reservations to both Japanese and Italian restaurant on our last two days of stay -- in this order. We talked to the manager and as we waited for her to check the "reservation book" she penciled in our room number on the book and told us we had reserved the Italian first then the Japanese the next night. (I looked at the book and it didn't have our names at all). Otherwise, the beach was beautiful (and met some nice staff). Food was mediocre. Pročitajte više

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First off the the employees of the hotel were very friendly and always asked if "your ok". But we booked the lowest price room, just the "garden view" room, which looked like a bathroom turned into a room (no joke) and smelled like "Raid" bug spray. I requested a room change and found that all the rooms in the non upgrade part where the same and smelled […] the same.( the plunge pool non ocean view was the same as the garden view ones would not recommend)( I would STRONGLY recommend the Oceanview Plunge Pool room!!!!!) WE spent more money and upgraded to the ocean front rooms which looked newer and smelled a lot better, I wasn't expecting to spend the extra money but it made the stay a lot better. The Food was ok.the fridge was always stocked with beer and pop/water... We liked breakfast...No seafood.. expect if u wanted to pay for it kinda sad.. drinks were good. The pool to the left by the oceanview rooms was clean and less busy then the rest. The free water sports were great and that including diving also, beach was great in the morning, water was warm and you could even feed the colorful fish, but after ten or so the beach was full of people trying to sell you stuff, even after no they would walk buy again and ask or even swim up to you in the ocean, they cant go on the property though. Over all you pay for what you get, and if you are looking for a cheaper place and some good drinks this resort is for you. Pročitajte više

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The trip to Jamaica was great, the people at the hotel were very friendly. The rooms were very clean. The food was average. The only thing I did not like was when we were being transported to the hotel from the airport, the Super Clubs driver would not let us in the van until we gave him some money. Other than that the trip went as planned and Jamaica […] is as pretty as the pictures on the internet. The hotel is in a good location to go on excursions. Pročitajte više

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We went to breezes in July. We were a little skeptical when we pulled into the lot but behold an awesome hotel and experience. The food is amazing......amazing the buffet is extensive the habaci grill is excellent. The hotel entertainment group worked tireless to ensure your stay is fun filled.there's is a shoe every night at 9 ranging from fire breathing […] to local bands. Overall an excellent hotel Pročitajte više

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Hotel was run down in many areas, i.e. room decor was outdated and need of repair, phone was broken. broken closet doors. walls dirty. sheets old and cratchy, didn't fit bed well. old beds. It took 2 days for hotel staff to get me a msg that there was an emergency back home. Food was just ok. Not enough fresh/ripened fruit or fish for a tropical island. […] Lots of bugs! Hotel room left wide open while cleaning only allowing more mosquitoes in. Noise from nightly entertainment and disco too loud not able to sleep till after 1am. Positive comments - are the staff was friendly and accommodating and the drinks we excellent. Unfortunately I'd never go back to Breezes. Pročitajte više

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I picked Breezes for my honeymoon spot. It was all inclusive and we have not been to Jamaica before. It took about an hour and a half to get to the hotel. Our drver ( which is included) stopped so we could get drinks. We got to the hotel and we felt right at home. After traveling from Jersey, we were starving. The buffet was open so, we decided to go. […] The food was really good, we loved the fried chicken. There is no bar in the main buffet and no one asked us if we wanted drinks. It took 2 days to figure out that the person who poured our water was the same person that you ask for drinks. they also ran out of Pina colada mix after the second day. Breakfast was awesome too. The plunge pool ( which I strongly suggest you spring for) and the pools were well maintained. My biggest complaint wth the beach is that you can't even walk up to it without having someone try to sell you something it was really frustrating. There were only 1 or 2 guards and 8 or 9 "sales people". There is really not much to do outside of the resort. We found ourselves eating just out of boredom. We did do the zipline and Bobsled excursion the same day we did the dunns river falls so that was fun. We also heard there was a big casino nearby so we decided to go. Don't do it. They lock you in the casino and there are only around 10 quarter machines, the rest are dollar ones that stunk. overall we enjoyed our honeymoon. Thanks Breezes for making it a great honeymoon!!! Pročitajte više

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The hotel was clean but is in need of updating. The italian restaurant was absolutely terrible. Dont even waste your time to eat there. The japanese restaurant was a great experience and the food was decent. The buffet and grill are decent. I ate a lot of chicken here. The jerk chicken is very tasty. The room first one we had had the hardest and most […] uncomfortable bed ever. The second room we had had a flickering light in the bathroom over the sink. Both rooms were in need of updating but were atleast clean. The bar and bartenders were great. The pool and beach are beautiful. There are locals that try to sell you stuff all day long on the beach. They whistle alot and try to get your attention as they are only allowed on the sand near the water. Security at the hotel was good. We had a very relaxing time here at the hotel. The transportation to the hotel is a very slow process and after spending all morning on the plan we just wanted to get to the hotel. They told us after we checked in at the breezes room at the airport that it would be 20 minutes til we left 40 mins later we were still waiting then they couldnt figure out everyones luggage and kept loading and unloading. Pročitajte više

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Our 5th trip to Jamaica, this time we took our 18 yr old son and his girlfriend this time. They were treated like adults the whole week. The resort was pretty clean, and had pretty good food. Some bartenders seemed a bit cold, but others were super sweet/fun. The beach was really nice, no rock patch to walk through into the ocean. Only bad part was […] being ACCOSTED (both the adults and the kids) by the locals trying to force their shells/necklaces/mugs and 'Religous Herb'... made us not want to bother going on the beach. By far, the most rude/push locals we'd ever had on a beach resort. But once we got through the morning "No, No, No, Leave us Alone, No Speak English"... the resort is a great value. Pročitajte više

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