Barceló Puerto Plata All Inclusive - Puerto Plata

Slow recsption service, only one person taking care of thereception desk during busy evening hours. Little parking sapace at or near the hotel entrance.Food quality is at ths most average.

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great nightly shows-old rooms

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The hotel is older and the bathroom's and TV's show it, so if thats what matters to you don't book here. The food, staff, showes and activites were great. It leans towards a younger drinking crowd. Which we enjoyed. It was a fun place. I would go back again.

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This was a great trip it was for my 40th birthday I stayed in Barcelo' in Costa Rica It was a beautiful place the puerta plata resort needs some TLC in needs to be updated the beds are too small and uncomfortable ! But the restaurant in the evening are great they baked me a cake and sang for my birthday !

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Having stayed at all of the 'still open' hotels in Playa Dorada, I can say that the Barcelo hotel is without doubt the best hotel in thte resort.The staff are exceleent- professional and friendly, the animation team work very hard to entertain 12 hours per day, there is a good varietu of food and the rooms are a good size.Special thanks to the dancers- […] Chino., David. Lorenzo, Spaghetti, Junelka and Betty! Pročitajte više

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We stayed at Barcelo in early April. We found the check in to be busy as a lot of people showed up at the same time however the front desk staff appeared to do their best to be as efficient as possible. They were very courteous to us and answered any questions we had satisfactorily. The hotel is dated and maybe could use a few renovations but it is […] well kept and the staff are very friendly. There are five ala carte restaurants of various ethnicity's on the property and a buffet as well. The buffet is stocked with a large variety of foods and it was easy to find something appetizing. The hotel supplies towels for use at the pool or beach. These towels are acquired by giving your towel card, that you get on check in, and then getting your towel card back when you return the towel. These towels can be hard to come by unless you get one first thing in the morning when the towel kiosk opens. There is nightly entertainment at the hotel that is quite good if you enjoy music and dance acts. We found them to be very well done. Over all the hotel is good value and a very short distance from the beach. The beach is very nice with sand that does not have lots of rocks. The ocean bottom here is very nice and sandy. Pročitajte više

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Excellent hotel, great staff expecially animation team. Good choice of food.Downside was very busy so lack of towels and sunbeds at times.

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Had a great time! Regards to Deyanira at Reservations, Juan at the buffet and Luis at Front Desk and Sosa our valet!

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There aren't a lot of "activities" included with your stay like most all-inclusive, not even snorkeling or any other beach activities. The food is mediocre at best. I wouldn't call it "bad" but just nothing to brag about.

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Front desk service was a HUGE turn off. Slow moving lines and not enough people behind the desk. The male receptionists were quite rude and seemed annoyed. Had to wait an extra 30 minutes for a room key.

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good

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It was great staying there, wanted to stay longer.

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The hotel was great we just have a few minor things they could easily fix. Our room was big and comfortable. We didn't like the pillows. Food was very good. WE did not like the Brazilian restaurant. Meat was tough and the turkey was the GIZZARD! There were never clean towels for the beach/pool and never enough beach/pool chairs. Check out took way too […] long as at check-out time there was only one person at the desk. Pročitajte više

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I have stayed in 4 different hotels in Playa Dorada in the last 8 months and the Barcelos hotel is by far the best. The entertainment and friendliness of staff draw me back time and time again- 5 times in the last year and a half.All staff- entertainment, restaurant, bar, reception, cleaners, security are friendly and do their best to make sure that […] guests have a good time. I am not a big food person but there is a good variety in the buffet every lunchtime and night, I have never tried the specilaity restaurants because I have nevr needed to and I also don't want to miss the entertainment.The rooms are well maintained and any small issues are ironed out quickly.I think that it is a hotel that would suit families, groups, singles, anyone really who enjoys meeting friendly staff and clients as all nations seem to mix well. Pročitajte više

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It was our first experience of the Caribbean and all inclusive hotels, but it was simply great. The location is great, the beach is superb. Every night there is entertainment in the hotel, which is really nice. The waiters were friendly, drinks were cold, the food was delicious and changed thematically from dinner to dinner. (although maybe a bit more […] spice could have been used, but that is for the more gastro-concious travelers) There were five thematical restaurants as well, all nice, especially the brazilian. There is also a photographer service in the hotel, which is not included, you have to make a deal, no real fix prices were set. That was a bit strange, or at least we were not used to this. Excursion booking is available, a wide variety of things is selectable, but simply resting in the hotel is a nice experience. (although Outback Safari is a must I think) Pročitajte više

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Over all not a bad hotel but for being an all inclusive hotel not impress with it. Only national liquor and to even play pool you have to pay.

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Hotel is ok, but some upkeep is required. I went with a group of 25 for a wedding, and we all requested a King bed, only the bride and groom got one, and we were told there weren't any others. If you don't mind 2 twin beds then you'll be fine. The nightly entertainment is fun and engaging. The drinks are stiff, but I recommend bringing a large thermal […] mug so you don't have to be standing in line. The Expedia rep at the resort was awesome, and got me on the same excursions as my friends and at a cheaper price. There are a variety of different coloured bracelets, and your access to the restaurant reservations seems to be dependant on what colour your bracelet it. Some people can book in advance, some can't. Same day reservations seem to be impossible. Pročitajte više

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It truly is a 3 star hotel. If you don't expect any thrills you will get your money's worth. The service was poor, the food was good, the hotel was dated. The beach is lovely outside of being pestered by the vendors.

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Great hotel

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An enchanting and natural environment. Peaceful yet everything you need to strengthen the bond with his half. Except that the pool should have a heating system during cold seasons such in December, January, February... very too food but a bit too much (you can get sick if you don't pay too much attention to the qty ) lol. We really enjoyed it. Relaxing […] and entertaining!!! Pročitajte više

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The hotel is good and very clean. The bed are uncoftable the food is bad. Also the customer servise of the people that work there is bad it like the emplyees don't want to be there. On the positive note the night shows are great And it has several pools.

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Good Hotel.

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I will say that we stayed at 2 other hotels before arriving to Barcelo and we immediately so the difference. That is if you don't go there just to eat. 1) Food ...fresh and tasty 2) Price ... good for what you get. 3) close to the beach 4) Internet PS: the only thing is that if you rent a car they my not have enough parking space at the hotel and you'll […] need to park the hotel somewhere else (secured ) parking. But they have a shuttle to pick you up. Overall we had 4 rooms and we were very satisfied Thank you Pročitajte više

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Very good place for a family trip with kids. Food good, good christmas show for kids..

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Staff was very friendly, rooms were clean. Nice pool. Food was ok

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We have stayed here twice with groups of 10 people each time. The grounds are kept clean. The beach is very nice. It's a good beach for children in that its shallow (cove) for the first few yards. There are loungers available on the beach. We did get tired of the people constantly soliciting their jewelry, etc. on the beach. The food was just okay this […] time. The buffet dining room is very welcoming - tablecloths, good service for drinks and removal of plates. We did not have a chance to use the other restaurants. It would be nice if there was another snack area during dining off hours. The rooms are adequate in size. We had a problem with our toilet and a maintenance man was there within 30 minutes. Another room had an issue with their shower hot water. Unfortunately this wasn't handled well. After several hours, the issue wasn't fixed. Though they were told it was. Our friends had to move at 11:30 p.m. I do not feel that there was satisfactory customer service regarding this. Our friends asked to move earlier in the evening, they were told there were no rooms available. The hotel was not full. As compensation they were offered an upgrade upon our next visit. This should have been offered right away. That's our only complaint. I would return to this hotel. Pročitajte više

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Really great resorts!

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very good I`ll recomend to friends and family. I take this moment to thanks all the staff members for their excellnet quality of work at the resort, from 1 to 10 .I give a 10.

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Stay was nice, asked for a King size bed, got two twins, was not happy with that. Then transferred over to Club Prime side, everything was good,until it rainned and flooded the room. No problem though, but cant have that room again.

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we were flooded out of our room but they upgraded us to the premium club. i had asked to speak to the manager but they never got back to me . i only spoke to the assistant manager. i would never pay the extra money to stay at the premium club. the hotel needs alot of updating and one day we never had any maid service and when i called they sent me some […] clean towels.food was not great but i was able to find enough to eat.i do not think i would ever go back. Pročitajte više

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I cannot rave enough about this Hotel. Friendly, accomodating and fun staff. Nice beach that's shared by several resorts. Rooms are spacious, and this hotel is over all family friendly, not that I had little ones. Kids were not acting up either!! I like that locals come to the hotel to stay on the weekend too. I don't like hotels where no locals are […] around. Its not 10 minute drive to the city center of Puerto Plata. You could complain its not 5 star but look stop trying to get champagne on beer money. Pročitajte više

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Food was cold and over cooked. The room was dirty and the sheet didnt cover the mattress all the way. The matress was disgusting. The beer was decent and the price was very competitve. The beach was packed full of salesmen that constantly harrass the people that venture out. Over all it was a good experience but I would stay at a different resort next […] time. Pročitajte više

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I have stayed here many times with my family and I would have to say overall my biggest dissapointment is always the food. the meat especially the beef is never prepared correctly always tough. It does not change enough day to day it is the same fir most part. the snacks and the beach bar never change. and while we were there is was fairly quiet so […] for the most bar staffing was low and the restaurants normally open were not as posted. this is not fair to the guest who goes and pays for the same services as someone who is there at a busier time. i will tell you this if you need something done or something you do see or have the staff will always try their best to help you always with a smile. but can only work with what they are given by the hotel. remember i am not saying i had a bad time just that things could ofbeen done to make it unforgettable instead of details of what was missed. Pročitajte više

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If you plan on staying in Puerto Plata Dominican Republic. The Barcelo is a great plan for couples and families. From the time my boyfriend and I arrived we was greeted and the staff made sure all my needs were met. What's great is everyday at 10am there is a Spanish class which teach the basics so your able to communicate. In addtion the resort has […] seven resturants where you are able to make reservation daily. There is daily and night entertainment for all ages and a night life for those who like to party. My boyfriend and I had an amazing time at Barcelo and would recommend it. Now we did attend during their slow season in October so it may vary. Pročitajte više

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was the worse places i ever stay in the dominican republic no hot water in the room water leak in bathroom refrigerator was hot i was unable to drink cool beverage i wish never go back to that place......

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My boyfriend and I booked this trip for a relaxing get away, and we were both pleasantly surprised when we arrived. The hotel check in was a bit slow (on a Friday), but once we got to our room we found it to be quite large and comfortable (king bed room). The pool was great, pool bar and seating was ample all around, so you always had a seat. As other […] reviewers mentioned, Saturday was definitely a day for locals to come, but they livened the place up without being too rowdy. The buffet and restaurant food was all very good, good options - but again, as others mentioned, make sure to make reservations in the morning for that night if you decide to go to one of their restaurants (they have 6 or 7, which is a great alternative to the buffet). The beach was fun, but full of locals trying to sell you things, so its worth going to, but got annoying after a day or so. BEST part of this trip was the catamaran tour (be sure to book it through your hotel and not one of the guys on the beach selling them - boat name was FreeStyle - Captain and Crew are great!). This was an amazing way to see the island, get a change of scenery and be able to go snorkeling! All in all, a very pleasant, relaxing and fun vacation we had! Pročitajte više

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really good hotel

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The hotel, and the rooms are a little outdated, but OMG that atmosphere is AWESOME! I mean the people were so friendly, Chicks were hot, no nagging employees for tips, very helpful and friendly. I had an AWESOME time, Would Definitely go back in a heart beat.

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We didn't have a bad experience at the hotel it just wasn't great. Luckily, we upgraded our room to the Club Premium package which was a HUGE blessing because otherwise I can't imagine how crammed we would've been (and it was only 3 girls traveling). The hotel was just okay - it is definitely older and could use some updating. The activities listed […] as "perks" of the hotel are somewhat misleading. For example, there is "miniature golf" but there are only about 5 holes, the nightly entertainment shows are horrible and annoying (as our room was located right next to where the shows took place). The drinks were decent but the food was subpar. I don't plan to revisit this hotel. Pročitajte više

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Very good value for the money.

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Barcelo is a well maintained all inclusive resort at Playa Dorada, about 20 minutes east for Puerto Plata. We only stayed for a couple of nights, but enjoyed the treat. The buffet restaurant was suprisingly good (for being an all inclusive) and the room was comfortable and spacious. The hotel was packed with people, and a lot of families. The disco […] was really cool Saturday night, but the day after it looked more like a teens club. The same goes for the show. If staying by the poolside, be prepared to cope with an intensive, but carismatic, animation team. The major downside for us was that all the drinks (beers included) were served in lame plastic glasses. Pročitajte više

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wonderfull, i love it..! =), i'm planing come back soon

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If you're young and looking for a cheap --- a bit better than decent --- place to party or are a family with kids traveling on a budget, then this place is for you. Everyone looked to be having a really great time and if you don't require alot, the Barcelo will work for you. Unfortunately for me, I am accustomed to more upscale 4 & 5 star US resorts […] and this is not one. The bed was terribly uncomfortable and the shower was actually scarry. I refused to use the towels and never actually ate any of the food at the resort. It was survivable for the night, however were I there any longer, I would have had to relocate to better accommodations. I will say that the staff, particularly the bell staff, were very helpful. Pročitajte više

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