Carathotel Frankfurt Airport - Mörfelden-Walldorf

I stayed for two nights in a comfort room, on 3rd floor. Hotel was fine, reception helpful, room was clean, all the staff were great. The restaurant has a bit of a Mexican theme going on which is a bit strange at first, and some of the things hanging from the ceiling are amusing (not intentionally though). Hotel bar was good too. Breakfast was great, […] plenty of choice. I was wary of booking the hotel and decided to go for it in the end because of a Customer having being booked into the same hotel. She was not so complementary of her Standard room so maybe its worth paying the small extra.. It seems it buy's you a mildew free bathroom and a coffee machine. Pročitajte više

I arrived from the train station, which is attached to the airport, and from the description was told that it was 2.5 miles away. I caught a tax and thought it would only be a few Euros but it turned out to be 25 Euros, far more than anticipated. The room was fine but cool. Wireless was okay but the staff were not cordial. The shuttle in the morning […] worked well but it was disappointing to pay and addiitional 25 Euros when not anticipating it. Would have stayed closer and paid the extra money. Pročitajte više

Located near industrial area.....can only have breakfast Restaurant only serves breakfast until 10:30 no lunch served. Opens for dinner at 5 pm I think a hotel should have a place where people can eat any time of day or it's not a hotel. Room beds very poor, fridge in room but nothing in fridge. Staff very nice but would not stay there again. Our flight […] landed from Canada at noon, we got to hotel and could not have anything to eat at this hotel......could be considered a B and B. Pročitajte više

Good points:- Shuttle to the airport, free wifi throughout,excellent restaurant and bar serving equally good food, friendly staff, quiet. Not so good points:- fairly uninspiring and unwelcoming reception area, small rooms - only chair was for the desk which had to be cleared of junk before you could get a laptop on it. Located in an industrial area […] highlight is an ESSO garage (think it was ESSO but I guess that's not important.) Small car park with a few shops and a supermarket surrounding it, plus a Chinese restaurant which I did not try. Overall:- the good points outweigh the bad. Pročitajte više

It was my first time staying this hotel but I will do again if I could have chance next time. Free shuttle bus service was quite good - it takes about 15 minute from FRA terminal 1. Free wifi internet was good - little bit slow but useful. (actually internet speed is World Top in Korea) Room was single size but there was refreigerator and TV. There […] was electronic water boiler called coffee pot in Korea that was kind of inconvenience. That's it! Pročitajte više

The hotel has an excellent shuttle service. The rooms are a bit small, but the restaurent is great both for dinner and breakfast. A nice hotel for a quick stay near Frankfurt airport

Friendly staff, clean, comfortable, nice bar and resturant.

I had booked a night at the Carathotel Frankfurt. As a result of a massive storm with almost hurricane-force winds, my flight to Frankfurt was cancelled after waiting at the airport for almost five hours. I then had to book a night hotel accommodation in Stockholm and tried to cancel my booking at Carathotel at Frankfurt airport at 18.00. In typical […] rigid German fashion, I was put on hold for 10 minutes while an unprofessional and clueless receptionist talked to her manager and I explained my situation to her. She then put me through to her manager who was as stiff as a street pole. "No madam, that is not our problem. You booked a hot rate and it is not cancellable." Boy, talk about the need for some training in how to show understanding and compassion, not to mention a bit of flexibility. I will never ever book this hotel again...if they are this unflexible and unfriendly before you even get in the door, goodness knows what it's like when you're actually staying with them. Come on Carathotel, you work in the hospitality industry - smile, be personal and show a bit of warmth and understanding that sometimes, in extreme cases, things, life and reservations change. Even if you had offered me a chance to rebook next time I stay at Frankfurt airport, or if I had to pay a 50% cancellation fee, I would have been happy that at least you tried to meet me half way or to help me with a solution. No, a rule is a rule and be sure you are going to stick 200% to that damn rule! What are you going to say if your hotel has to shut for a day for some reason: "Sorry Madam, the hotel has to close for the day, this is beyond our control and we recommend youfind yourself another property to stay at.. My goodness, such a bunch of robocops. Pročitajte više

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Too long a trip to airport due to location, but in reality right off the runways; plus in a semi-industrial park. So plenty of outside noise. Room very small but manageable. Breakfast very good; evening meal opportunity is Hispanic in general and that was average.

Got many flea-bitten on arms & neck after stay 1 night, would never book with this hotel again.

This hotel is unlike other hotels I stayed at in Germany, I was disappointed with the worn out carpet, I mattress should have been removed years ago. I will not go back to this hotel.

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Much too expensive and the room was too small and not nice at all. Mexican Cafe was wonderful

I did not what to expect since this hotel is inexpensive. To my surprise, Carat Hotel greatly exceeded my expectation. Airport shuttle service for both ways were very nice and dependable. Restaurant is clean and breakfast buffet was super wonderful !! Room and hallway was a little outdated and new carpet would be very nice. I can tolerate it for the […] great price. Free WiFi from room was great help too. Bed was confortable. There is nothing around the hotel but staff is pleasant and helpful. If am back to Frankfurt I will stay at Carat Hotel again. Pročitajte više

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The base room is small but comfortable. Food in the Mexican restaurant onsite was very good. In an industrial neighborhood. Shuttle goes to airport every hour on the hour, and was overbooked for us - so they ordered another van which arrived in 15 minutes or so. As others have said, this is a good economical choice for a quick stay before flying out […] the next day. Pročitajte više

The hotel was a decent price for the location near the airport and included a free shuttle to and from the airport. The shuttle was nice, but it only ran once every hour, which meant we often waited a long time to get picked up. When we asked about the schedule, we were told it runs on the hour and could reach the shuttle by phone at the airport hotel […] shuttle bus call center at anytime. However, they failed to mention that it stops running at a certain time in the evening. It was also fairly disorganized and did not always fit everyone who made a reservation for it. The drivers were not always that friendly. Otherwise, the hotel was a pretty standard hotel when it comes to size of the rooms, cleanliness, and options. They provided breakfast at an additional cost, which was not displayed or given to us until we checked out and were told the price to pay. However, the breakfast was very delicious and homemade German food despite being located in the Mexican restaurant attached to the hotel. There is not much around the hotel though, and it is located about a 10 minute drive away from the airport, not easily accessible without a car/taxi/shuttle. The staff was mostly friendly and helpful, but they lacked giving us important details like the use of free internet and computer on the main floor, the cost of breakfast, and the shuttle ending. Pročitajte više

This hotel was well priced for the value. Not a lot near the hotel the restaurant inside was decent, tho, so eating on site was fine. Free wireless. No AC and with windows open it was a little loud but overall I was satisfied.

Summertime and the room is hot but that seems the norm in the whole country. Just a small fan to move the air would help. The shuttle to the airport runs on the hour whether you call or not so if you need to be picked up it will be at a quarter past the hour and a cab ride is just over 20 euro. The food in the restaurant was good but the breakfast was […] overpriced, also a norm in the country. Pročitajte više

The rooms were quite small, but was very comfortable & cozy for a single traveler. The hotel restaurant serves Mexican style food. It is very delicious. I tried something new everyday & it was all fabulous! The staff were absolutely friendly & courteous. I would stay here again, was only a 15 minute walk from hotel to train station, if you want to go […] into the city. Pročitajte više

The description of the hotel location was completely misleading. I checked the map and the distance and it said it was a 3 miles from the airport which was not true. The shuttle was broken, I had to look for a taxi that was not aware of my pick up eventhough I called several times to the hotel. The shuttle/taxi runs just once every hour and a taxi is […] 23 euros. NOT convenient at all when you choose a hotel by the airport. I will not recommend to anybody CaratHotel Frankfurt Airport Pročitajte više

I stayed one night to have a decent sleep before a cross-continental flight. The airport shuttle did not run very often late at night, but was very nice in the morning. All the staff was very helpful and nice except for a man who I asked on the telephone before arrival where I would catch the shuttle from. He did let me finish talking and answered […] rudely. The room was great. Internet free. All and all great value. Pročitajte više

Booked this hotel for an overnight. Best value for money in all our European travels. The free shuttle was prompt, internet was free, and the restaurant served wonderful food. Strongly recommend the TexMex dish and salad -- enough for two. The reception staff were most helpful and responsive to any request. A definite stop in the future.

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Convenient to airport if you have a car, though shuttle bus is good. Nice restaurant serving Mexican/German food that is surprisingly good. Quite residential neighborhood.

Friendly staff. Food was good at their restaurant. Shuttle Service to and from Airport very convenient. Hotel was very difficult to contact by phone.

I registered through an online reservation system and was not informed that the hotel had a shuttle to and from the airport. I called the hotel from a payphone at the airport and there was no answer. I had to spend 20 Euros for a taxi to the hotel. It would have been nice to be informed about the shuttle.

Very small rooms, no bathtub.. it doesn't feel like Germany !

It was an inexpensive hotel near the airport. The biggest issue was that the room and even the hallways smelled like smoke. We also had issues connecting to the Free Internet. When I went down to talk to the reception desk, we got very rude responses. We finally got connected, but it would continually cut in and out and I had to reconnect multiple  […] times. Pročitajte više

For a hotel that is declared an Airport Hotel I would have expected it to be closer than 20 minutes drive from the airport. Perhaps not? They do have a rather convenient shuttle service running on the hour every hour which is nice but the vehicle could have been better similar to those of other shuttles I saw passing when I was waiting. A minor detail. On […] a definite plus side, the staff are very friendly, welcoming, informative and helpful offering wake up calls and the early morning shuttle service. Thank you! I booked a single comfort room and what I was given was probably the smallest single room I have ever stayed in and I barely had space on the floor to open my suitcase. The bathroom is tiny. Although saying that, I was only staying one night and both the room and bathroom were clean. It looked nothing like the pictures in the advertising mind you. There is no airconditioning and this made it quite uncomfortable as it was fairly warm that night. Maybe that is normal for what can usually be a colder environment? Then the issue of the flies. There were many in my room and looking out the window at my "amazing" view of what looked like a dumping ground for refuse skips I figured this must be why. The attached Mexican themed restaurant looks nice and pleasant and is convenient. Ordering food that arrives looking nothing like the menu though was disappointing but the beer on tap was nice and cold and very refreshing. This is normal though I guess. However when my food arrived it was also received by some uninvited guests. More flies! The flies were so annoying that I eventually requested my food to be packed to go and I finished my meal back in my room as I knew there were less flies there. Over-all I can say I was pretty disappointed with the whole experience and it became a low point last stop over on what was otherwise a great week holiday in other European destinations. The only time I would ever consider this hotel or recommending this hotel is if it is Pročitajte više

I spent two nights in this hotel in May of 2011. It's a good simple hotel. They have breakfast every morning(not included). They also have a in house resturant serving mainly mexican food. I didn't make it to the resturant but it looked and smelled good. Wi-fi is free and easy to use. The location is a little misleading. The hotel is close to the airport […] if you can travel in a straight line. But if you travel by car it will take 10+ minutes to get to there. The nearest bus stop is only a few minutes walk away but heads away from Frankfurt. All in all nice little hotel but have a plan for getting around if you plan on doing things. Pročitajte više

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If your objective is to have access to the Frankfurt airport early in the morning, this hotel gets it done. There are no frills whatsoever, except for good free Wifi. My room was so tiny that I actually sent photos of it to my friends for a good laugh. Particularly, the toilet was situated so you had to sit down (sorry guys, no standing) with your knees […] under the sink. Very funny set-up. But the place was all efficiency and the van for the airport left right on time. Pročitajte više

It's not a terrible place, but it's a bit run down.

After a 31 euro taxi ride from the airport (oh, this place is CONVENIENTLY located to the airport ....NOT!) a rather unpleasant young man gave us our room key and pointed to the elevator. When we opened the door to this "closet", it had trash littered everywhere and NO bed!...So, went back down, waited in line, told the young man....he muttered something, […] gave me the key to the room next door....it was the largest room in the hotel. We'll call it the "cowboy suite". The 5 8X10" black and white western prints on the walls made such a statement! Anyway, find someplace else to stay! Pročitajte više

Make sure you have the address and phone number to the hotel before traveling here, Taxi at the Airport do not like this short trip and will claim they do not know where it is located. If you have a printed Google map even better. I was told the Taxi cannot refuse you, having a copy of the directions will help prevent a roundabout trip. The econo room […] I got was small but worked for my needs. It was an overnight stay and back to airport. Book your ride to the airport as soon as you arrive, as they fill up. The Breakfast for 12 euros was great lots of fresh fruits, hot buffet and breads. Coffee was at the table. Overall a good stay for a quick overnighter while waiting for a Frankfurt flight. This was a welcome rest fro the airports. Pročitajte više

The carathotel was very nice for a one night stay. A bit noisy but ok overall.The only issue was a cab ride from the Frankfurt airport with a stupid driver and overpriced ride because he was lost. Staff was very friendly and helpful.

If you're in need of a place to stay in between flights this is a good place to stay. It's clean and the beds are comfy. The German-style "Tex/Mex" restaurant leaves something to be desired, but then i'm spoiled living in California.

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This is a business traveler's econo overnighter. It overlooks a recycle yard and near the train tracks so can be noisy. The room was sizable and comfortable and the Mexican restaurant OK for a culture clash. Staff caters to Americans and were helpful. Free WiFi so you can clean up your emails before heading home.

The hotel is very basic, though adequate for a one-night stay before catching another flight. Airport pickup was extremely slow. The service at the Mexican restaurant is painfully slow and indifferent.

Would avoid this hotel in the summer months. Tried to find a reasonable hotel room for one night prior to my flight to the US. Unfortunately there was a big convention in town and this hotel seemed a good option. I took a cab from the train station, at a cost of twenty five euros, and even the driver had trouble finding it. The hotel is up-to-date and […] very clean although rooms are small but efficient. Breakfast was great. My only complaint is that there is no AC and if you open the windows there is a lot of noise from the street as well as the air traffic from the Frankfurt Airport a few miles away. With windows closed the noise is not a problem but the room felt stuffy even though it was in the 50's outside. I was not able to go to sleep without medication. I would not recommend this hotel IF you have to be well-rested the next day. If all you have to do is sit on a plane for 10 hours, this hotel will do fine. Pročitajte više

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Parking was horrible. Wireless internet was very weak. I tried my room and the lobby. The signal was just weak. I expected this to be better than the B&B I stayed in the countryside. Everything else was fine. I arrived at 8PM and left the following morning at 7AM. So for me it worked out fine. I would recommend it.

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I had 16 hours between flights, so I spent the night at the Carat Hotel. I read the reviews prior to arrival and am glad I did so. The hotel shuttle comes to the first major door facing the road (farthest to the left as you face out). Outside the entrance, there is a dedicated telephone line to various hotels, and it now does include the Carat Hotel. […] The shuttle runs approximately hourly, so call to find out what time to be present, because the maroon Mercedes van shows up, loads, and departs in a business-like manner. Either you are standing there and ready, or you get left behind. The signage on the van is not as others described it. The door sign is a big white square, although the two-tone lettering does not contrast well from the white bkgd. Previous reviews about the lack of baggage space are exactly correct. We had 8 people in the van with stunningly little luggage... very lucky. I don't think you could pack more than 4 or 5 full sized bags into the back of the van. The ride took exactly 11 minutes each way. Front desk check-in was lightening fast, efficient, and friendly. Perfect English is spoken if you choose. If you need a van ride back to the airport, you must sign up the night before, and there still is no indication that you should do so. 5:00 is the first shuttle run in the morning. There is some fresh bread, coffee, and juice next to the front door... even at 4:30 a.m. Free wireless internet is available upon request for a password. I was in room 205, and could not receive a signal, so I had to take my laptop to the lobby. I also had signal at the outside patio of the Mexican restaurant. Whoever praised the quality of the restaurant evidently never ate at a Mexican restaurant previously. The food was okay, but nothing close to authentic Mexican, not that you'd expect it in Frankfurt. Nothing else is available in walking distance since the hotel is located in an industrial warehouse area. Pročitajte više

This hotel is not easy to find (Thank God for the GPS.) and is a basic, no frills airport hotel. It is quiet, clean and functional, and is a place to stay before you catch an early plane out which was exactly my case.