Novotel Beijing Xin Qiao - Peking

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Fantastic location with line 2 and line 5 subway just right in front of the hotel.

Excellent value for money...staff and room excellent....would book hotel again!!!!!

Prompt and friendly service, good sized rooms with plenty of extra amenities. Appreciated the dedicated check-in on floor 12 for the Executive Rooms. Post Office in hotel was appreciated and staff spoke excellent English. Only complaint was waiting for 50 minutes at the front of the manned hotel taxi queue while passer-by's hailed taxi's from the street […] - after a while the staff stood closer to the road to hail cabs but by this stage there was a long queue behind. Recommend booking a car if you need a taxi at 0900! Would stay there again. Pročitajte više

the location is so great. To the South is temple of heaven, to the North is Forbidden city. It's close (3 mins walking distance) to new world and GLory mall for food and shops. THe hotel is across Chongwengmen subway station, so great. It is clean and comfortable - very worth the money During my stay, the air conditioner wasn't working so it was a […] bit warm at night. The hotel is free wi fi, but doesn't have ethernet cable - make sure your gadget is wi fi ready great overall! recommended! stay here :) Pročitajte više

We had booked a budget room and knew that we'd probably get a room without a window. However, when checking in, we got a really good room, with window and bath tub - which was extra important. The location couldn't be any better. There are taxis right outside the hotel, and hotel staff will help you get one and tell the taxi driver where to go. The […] subway is also right outside the hotel, and it is the central line so you can easily go to your sites without difficulty. The staff was very helpful and they all spoke english, which is more than I can say for the rest of Beijing. The only less positive thing was the prices in the restaurants in the hotel, or in the shop in the lobby. Compared to the super market or restaurants right outside the hotel, the prices were often double or triple the amount. Pročitajte više

I spent ten days in this hotel with my old mother and young daughter. The staff was very helpful in a couple of tricky situations. Reception staff accompanied me in a clinique when I got sick. The concierge service rescued by daughter's favourite toy by courier mail from another hotel in Xian where she had forgotten it. Their language skills were a […] bit so and so but their great service attitude made up to it. Breakfast included practically everything. Rooms were comfortable and clean but totally missed space for clothes. Location was ideal next to a major subway station. Pročitajte više

One has to keep all belongings in your suitcase as there is NO drawers or cabinets to put any clothes etc. Free wireless in each room is a plus. The Chinese restaurant (Tang) is expensive, even charging each patron a fee for not drinking any beverage, or boiled water (not bottled water, which is extra). Breakfast (buffet style) is good.

1. Location - right across from the number 2 and 5 subway trains. Close to a nearby mall where there are several restaurants to choose from. This was the main reason I booked this hotel. 2. Service - While I think none of the front desk staff really spoke english, they tried as much as they can to assist me with certain things, like finding bars and […] restaurants. Several staff members at 2 different occasions, helped us by writing our destination in chinese characters. Very helpful. 3. Room - clean, spacious enough for 2 people. We had the one without windows. Quiet. The only issue I had was that the door doesn't lock when I shut it close. As I was leaving, I closed the door, only to find out that with a few turns of the knob, it'll open without using the magnetic key card. Make sure your hotel room door locks before leaving. Pročitajte više

This hotel should be 5 stars - great staff, great place to stay. I would recommend it to all my family and friends. If you go to Bejing this is the hotel to stay at. Great Staff - very very helpful

Centrally located, good staff and friendly. Overall a good hotel. Our rooms in B wings had no windows which was a let off. Be carefully before booking rooms, read between the lines.

The room do not have window, the air condition is not good,but the hotel is very good loaction and transportaiton for business and travel.

My overall stay was satisfactory. I had purchased a n economy room which I did not realize had no windows and the heat was suffocating. I requested a change which they were nice enough to accommodate me with an upgrade with windows. I was able to sleep much better staff was friendly and spoke english

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horrible smell to cigarette

Hotel is in good location near subway and 5 minutes walk from modern malls and restos. The walk to major attractions such as Forbidden City, etc. is very long, and much more pracitical to take the subway which is well organized, cheap and modern. If you take a taxi, make sure you use meter or agree on fare beforehand. Room rates are reasonable, but […] resto and gift shop in hotel is way, way overpriced. You are better off eating and shopping outside. The doormen are extremely helpful and knowledgeable and we were impressed with their willingness to help the guests. Cab fare to/from airport to this hotel is pprox. 100 yuans. Pročitajte više

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I didnt regret to choose this hotel.Great location and well kept room.The only minus point is room quite stuffy during winter time as they switched off aircon.Had to open one of the small window but it was directly above the breakfast area, so quite noisy in the morning with guests having breakfast downstair and music is quite loud.Overall happy with […] my stay.Will definitely come and stay again. Pročitajte više

The hotel located in very convenient location, just in front of subway station.

Location is good and very convenient to access all the MTR station. Reasonable price.

We stayed 4 nights in feb 2012. The property could be a 5 star with some room upgrades. The beds are very hard and uncomfortable.The service, information and location is excellent. If ever in Beijing again we would stay at the Novotel. We enjoyed are stay at the hotel. Rob And Nick, Canada

Room didn't have windows, location to city was good

this hotel is great. traveled a lot to beijing in the past couple of months and always stay there. staff is very helpful, location is good, my only complain is that during the winter they only turn on the heaters so room tends to get very hot at night. but will definitely be going back on my next trip

this was my 2nd time at this hotel. The location is excellent for proximity to Tiannamen Square and the Forbidden city, a main shopping street is adjacenta dn a subway station is right outside the door giving easy access to other attractions. The staff were helpful and tried very hard to speak our language. They certainly do a better job of that than […] I do of speaking chinese.I can recommend the breakfast as they serve a huge varoety catering to all nationalities. Its exoensive if not included in your room rate but if a good breakfast is important to you, then you will not be disappointed with the food on offer here. The hotel represented good value within its class and I woudl not hesitate to return again. Pročitajte više

Near to the train station Chongwenmen, and Wangfujing. Hotel is very comfortable and considerably spacious. Hotel reception lady was rude though when we check in, but when we approach the concierge staff twice on different times, both were helpful and understands English. i would stay here again.

Good location,just in front of train station.Spacious room,CLean toilet. Reception staff very friendly & they can speak English .Over all I am satisfied.

our stay in hotel was very comfirtable staff was courteous room though small had all amminities

Location is good , close to shopping centre. Non-smoking room comes with smoky smell but they are willing to change room for me. Rooms are spacious, people there are nice and helpful.

Free Wi-Fi and convenience transportation like subway, bus line to tourist attraction area. Malls and restaurant working distance. Bank and bakery next door. Service is good and room clean everyday. Carpet a bit old. For standard room is no window room. Please be aware when booking.

The subway station Is just right in front of the hotel. Easy to locate from the subway and is situated in city area.

Me and my family has stayed in many Novotel before and this is the most disappointing one. First of all, the decription of the location is misleading. It clearly stated in Beijing City but it is a long way from the City Centre. Staffs are new and in experience to provide proper guide and direction to us. There is no local map even just to borrow to […] look at our location. We booked for a non smoking room but was given a smoking room when we arrived. When I check out, only one person on the counter. The receptionist had to call for assistance so that she can bring me to open the safe deposit box. It takes almost half an hour before the safe box can open. The staff was using the wrong key and another staff try but do not know where is the correct key keep. I am in the Locks and Doors business and if I did not tell them it is the wrong key they may have to force open my deposit box. Overall, we shall not return to this hotel again. Pročitajte više

This hotel is in a perfect location for everything, You can take the airport express then the subway to exit Chongwenmen and the hotel is there on the exit. Awesome location you can walk to the Pearl Market and basically all the markets if you want to, you can also walk to the Forbidden City etc. Also the hotel was great in getting me a taxi to go to […] the Great Wall, Hotel staff were very helpful, As I was checking out I have 2 pieces of luggage and I was taking the subway and there are stairs you have to go down and one of the bell guys took both of my stairs across the street to the subway and down the stairway for me, I was so impressed by this, it was way beyond the helpfulness I expected from the hotel staff. I would definitely stay here again if I were to come to Beijing. Great price too Pročitajte više

This hotel's location is very convenient. Located right in front of bus stations and subway station. Just within minutes to the New World Shopping Centre which is a great place to shop. I booked a Superior King room but it's only a standard room size. The bed is a bit hard. They also describe my room to have separate shower and bath tub but it's only […] bath tub with shower head, not separate ones. So there are quite a few disappointments. Front desk staff are helpful. Buffet breakfast is nice too. Pročitajte više

Stayed one week for business and sight seing trip. Subway, bus line easy to reach to other attraction areas. Bank just next to hotel. Bakery, restaurant and mall walking distance if not to expend too much money in the hotel for food. Food court on 5 fl inside New World Mall. Overall hotel price reasonalble with good service. Free Wi-Fi good for business […] trip. Pročitajte više

I was just told that the booked room has no windows when check-in, even i was arranged to a room with a windows which is towards the dinning hall, the it's quite noisy...I won't choose this hotel any more

This is undoubtedly one of the best, well managed hotels in Beijing (and trust me there are a whole lot of terrible ones). The staff are generally nice and helpful (and more so if you stay on the executive levels). The area is also very convenient for dining and shopping, and has 2 cinemas.

Had a great time here and the service was great. Everyone was polite and they even let me check in early without any questions or anything. Location was perfect to access the rest of the city and I will be using this hotel the next time I am in Beijing.

I booked this hotel purely on location. Take exit B1 from the Chongwenmen subway metro stop and the hotel should be facing you. I arrived at night and location made it easy to find. Service was excellent; staff had enough english to help with any of my needs. Location on a map indicates that hotel is close to major attractions (e.g. Forbidden City, […] Tiannemen Square, Temple of Heaven) and can be walked to. However, this is a little deceptive as the street blocks are long, busy and complicated with underpasses. You probably can walk but realized it is so much easier to take subway. Flat 2 RMB rate! If willing to do a little planning, pretty much all the major attractions can be reached by subway. Even Badaling Great Wall can be reached with public transit. Get hotel bell hop to direct taxi to Dongshemen bus station and take bus no. 919 (Green and white bus). The door should say 12 RMB on it. This will take you to Badaling Great Wall. Take 919 back as well. It's a little more work but you can explore the Great Wall at your leisure. That's what I did. With regards to the hotel, my room was clean and comfortable. Bed was soft, thank goodness. One complaint is that the hallways smelled like burnt butter and showed signs of wear like an aging hotel. Tip: ask for a room that doesn't hover over the court yard of the bar/lounge. There is a fair amount of noise that comes from the bar. I would have asked to change but I was so tired everyday from the site seeing that I slept pretty easy and fast. But the noise from the bar is noticeable. I would stay at this hotel again if the price is right based purely on location and staff service. Pročitajte više

Well located hotel right outside a Subway Station, only a few stops to the major sights of Beijing. It's very easy to use, a flat fare of 2 yuen anywhere and ticket machines which work in English. Has a choice of western style foods and various styles of chinese foods, found meals good value and choice. Initially had a problem with air conditioning […] not working properly, the room being very hot and stuffy, but desk staff were very helpful in arranging another room. Tour desk can arrange trips to Great Wall, quite enjoyed the one they had by mini-bus. The shop to the rear of the hotel was also quite useful, having cold drinks including beer, ice cream and sweets at very reasonable rates. Would also recommend the Sapporo Bakery next to the hotel, fresh pastries and cakes to delight. Just don't go to the Bank of China next door in the other direction unless you want to spend an eternity waiting for money exchange. Pročitajte više

we ate in the citrus restaurant one night and it was the first and last time we ate in there as we found the food to be very poor quality and at $66 per meal i thought that once was enough although we ate breakfast in the same place i could not fault it for this meal and there was not enough english speaking movies this was the only downfall for this […] hotel Pročitajte više

Clean. friendly staff, close to underground, reasonably priced and good buffet breakfast. All we wanted from a hotel, even the weathre was better than expected. Would go back again. Wally and Fay, Australian.

Only after my vacation i noticed that the hotel has taken $37.00 from my credit card for no reason. Please becareful.

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The hotel room was clean and the counter staff were friendly and helpful. The 'bell-boy' staff were attentive and helpful. We had a pleasant stay and thank you to all your staff. One comment : - we waited about 20min at the counter to request for check-out. All staff at the counters were engaged with customers either on check-in or making enquiries. […] Suggest to have one counter for check-out so customers need not wait long. Pročitajte više

We arrived at the hotel around noon time (after many hours of plane ride), the line up ant the check in counter was very long and the service was very slow. After 20 minutes, the line was not moving at all. After we request faster service, still no staff was added. I had to ask to see a manger repeatedly only after 10 minutes, a manger came to help […] us. As a international hotel, I feel the improvement for the check in service can definitely be improved. Pročitajte više

Hotel has a new wing and it is great. Smells clean and bathroom and amenities are great. Beds are too firm but over-all rating for the room is 9 out of 10. It would help if the staff at the front desk would know how to speak even a little English. Even the Concierge would not point us to the nearest Supermarket, Mc Donald's or KFC. Loved Beijing and […] this hotel would be the same one I will be staying in the next time I visit. Pročitajte više

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THE IN HOUSE RESTARAUNTS WERE NICE. BUT $15.00 FOR A HAMBURGER OR BUFFET BREAKFAST. YIKES. IT WOULD BE NICE IF THE WAITRESSES WOULD SAY THANKYOU.