London Premier Kensington - London

Clean room but small, right over underground, so noisy without earplugs. Front desk was indifferent but porters were very nice. Don't smoke in room! Sets off alarm (another guest did this but we all had to evacuate).

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I had training from work at a near by conference area. I was shocked from the size of the lobby and the room. My room was on the first floor near a door. It was loud, TINY, and no wifi or internet in the room (with cable and all). The only wifi that they had was in the lobby!! and the lobby is one sofa! I travel for work and this is by far - the worst […] experience ever! Pročitajte više

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It provided exactly what I needed, a reasonably comfortable room with bathroom, in an extremely convenient location. It is close to the underground station, so it was easy to reach anywhere in London, and the major train stations. There are many restaurants and pubs nearby so it is easy to find good food. They also supply a very reasonable shuttle to […] the airport. Pročitajte više

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Arrived at the hotel and first impressions were that it was ok for the money. When i walked in to my room i was greated by a huge bed stuffed in to a small room, and it turns out that the bed was actually two singles pushed together. Why not put a normal bed in and leave a bit more room in the hotel??? The next issue was being on floor 0, everytime […] a tube went under the hotel the whole room would shake so you could only get sleep between 12:30 and 5:30! Nightmare!!! Pročitajte više

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Poor location otherwise clean hotel

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Not ideal for travellers who would like to leave their luggages with the Hotel. The Hotel does not provide such service. Small room. Good location though

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Problematic. Hard to believe, with snow outside. the room was too hot. Getting the room air conditioner to work took 2 days - we believe due to the staff not believing that it was too hot. One day they even turned ON the heat. The air conditioner needed to be reset from the floor below. Room was very cramped - should not have had a twin/queen bed. Finally, […] on the last 2 days the lift was not functioning - departing with bags from the 4th floor down narrow stairs was an issue. Pročitajte više

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We were very unhappy with this hotel. Online it said that they had a restaurant, bar, gym, and satellite tv. Total false advertising! We got there they had no gym, restaurant, no bar, and only 5 channels on the tv one of which had no sound at all. The wifi had to be used in the lobby - which is a very tiny lobby. The room was the worst! You could not […] even open the door all the way because the bed was in the way. The staff was friendly but they know that most of the people that stay there are very unhappy. I don't recommend this hotel at all! Find something better it totally ruined the last 3 days of my 3 week vacation! Pročitajte više

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Stayed there for 2 nights for a business trip. Rooms were clean and tidy but very noisy as its just above the tube line.... unless you can get a room on 4th or fifth floor :)

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Hotel was fine. Rooms are very small but very clean and nice deco. I was rather annoyed that they advertised fitness facilities but didn't have them on site and "sister hotel is under referb so you can't use them".

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My friend and I were placed in a room facing the tube. It was impossible to sleep because of the noise, so always ask a room facing Hogarth St. My second stay was even worse. I was placed in a room where the toilet smelled mold and then, when I changed the room, I got one with a broken window door. It was freezeng at night due to that. You can choose […] this place if you are not very particular about cleanliness and comfort of the room. Wifi works only in the lobby. Also the location is very good. Close to Earl's Court tube station and main museums. The staff is veeeeery nice and helpful though. Pročitajte više

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It was lovely. The staff was very helpful and thoughtful. The location is right off the Tube Station. Pubs, stores, bank, restaurants, and more amenities, a stones throw. Rooms are tiny. Subway vibration is negligible. If you're a normal sleeper, no worries. The hotel breakfast is delicious, and staff are courteous. Bangers and eggs, coffee and all […] the trimmings served professionally. Second visit there, I plan to stay again, on my next visit. Pročitajte više

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Hotel staff were very friendly and helpful, hotel location was excellent for us as we were visiting Earls Court but also wanted to get to other parts of the City so being near to the tube station was ideal.Hotel very clean and we would definately use it again.

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This was a nice clean room that could benefit from general maintenance (cracked window, missing grout in bathroom and hole from electrical socket in wall). The staff was helpful and courteous. We walked to everything from this hotel although with Earl's Court two minutes away, you can always take the underground.

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Room was very small. Bed was uneven on one side. Staff were great!! Bathroom was way too small!!

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Hotel is centrally located in city to major sights ; easy accessto the underground station. Friendly and helpful Hotel frontdesk staff.Rooms are small but well maintained and clean.

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I do not know if this is a typical room size in London but the foot print of the room was just a little bit bigger than the size of the double bed that was in the room. Access to the internet was via wireless in the lobby or wired in the room. The ability to connect with even the wire in the room was poor. So connectivity in the room was not good at […] all! The appointment of the room was lovely but over all very cramped! Pročitajte više

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The hotel itself was nice but it backed up to multiple train tracks (probably 30 yards away) and the trains ran every 57 seconds. (We timed it). They stopped between 12:30 am and 5:45 am, so good luck sleeping or hearing the television. We asked to be moved to a front room which they said they would do the next day. We packed up our bags, as they requested […] and gave them our key on our way out for the day. When we got back later, they were clueless about moving us and they had already filled the rooms at the front of the hotel. They didn't seem too concerned. Also, there is no wifi and the television gets about 4 channels. Pročitajte više

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I stayed a single night on two separate occasions at the beginning and end of a trip to other parts of England. The Kensington Town House definitely fit what I needed -- a convenient place to stay near a tube stop on the Picadilly line for access to/from Heathrow and into central London. It is a mere 2 minutes walk from the Earls Court station (Picadilly, […] Circle and District lines) which is a great plus when carrying heavy luggage. The staff were all very friendly. Because my travel put me in London earlier than the official check-in time, they held my bags so that I could go off and do other things before getting into my room. It was also nice to have the staff porter bring the bags to the room once I returned. Rooms were on par with what one would expect for a hotel in London, fairly small, but reasonably well maintained with obvious fairly recent renovations throughout the hotel. I've certainly stayed in smaller and less comfortable rooms at other hotels in the UK. I may not want to stay here if I were making a week-long family vacation to London, but it is more than sufficient for a night or two when you just need a place to sleep. My one complaint would be the noise from the Underground trains which can be heard rumbling past if you have a room on the lower floors. During my first stay, with a room on an upper floor, it was much quieter. I'd definitely ask for a room on an upper floor if possible. Pročitajte više

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My room was extremely tiny for what was described.

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For a business traveler this hotel was very disappointing. The rooms were small which is ok, but the internet never worked. I stayed 4 nights and each time I needed to use the internet I had to relocate to a cafe. It was extremely inconvenient. Also, the mattress was very uncomfortable. Its make it difficult to rest and enjoy the stay. However, the […] room was very clean. Pročitajte više

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The room was very small and the double bed took up the entire room. No room to put luggage, so it was really uncomfortable with 2 people and 2 bags. The bed was extremely cheap and uncomfortable! The bathroom was a normal size for European standards but it had a horrible sulfur/wet dog stench that stunk up the room every time I opened the door. Front […] desk staff was friendly enough but didn't offer any help when the internet was down, which it was all day. I would not stay there again! Pročitajte više

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The Hotel was like a rabbit Warren. The room was very small and the drains in the bathroom smelt so bad, we had to keep the window open all the time as the bathroom door didn't shut. There is a night club opposite the hotel so the noise was terrible. Didn't get any sleep at all and I couldn't wait to get out of this hotel.

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I stayed at the Kensington Town House for 2 nights - Sep 5 and 6, 2012. PROS: Convenient location - a few yards from Earl's Court tube stop, walking distance to Kensington; renovated interior (corridors look better than the rooms); free internet access in the room (I used the ethernet cable I found in the desk); kettle + coffee/tea in the room. CONS: […] I was put up in room 211 which was miniscule. Clearly it was a storage cupboard back in the day. There was barely enough room for the suitcase, and the bathroom was so tiny that I couldn't really use it properly; The bed was very uncomfortable and clearly not up to hotel standards; the split-system A/C unit was old and very noisy; the room was unpleasant with a strong smell of damp and mildew; the TV showed only a few channels and the remote didn't work properly; breakfast was served at a posher sister hotel across the road; for those who have cars, there is no parking. All in all, I am sure I was unlucky with my room (other rooms might be better), however I would not recommend this hotel for any comforts or good service. It might do as an overnight stay if someone is not too choosy, but I certainly wouldn't recommend it as a business hotel, or as a getaway (romantic, shopping) hotel. Avoid Room 211 like the plague!!! Pročitajte više

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I was staying there during the Olympics and the location of the hotel was close to underground which was very nice. the neighborhood is safe. HOWEVER, the rooms are exactly 2x3 meters where the bathroom door does not fully open and hit the bed. there is no room to put the luggage... THE MOST PAINFUL PART was the fact that there was NO INTERNET (WIRELESS) […] in the room and the INTERNET was not fully working at all time. ppl were at the lobby every night trying to check emails!!! NOT Recommend unless you have to go there... Pročitajte više

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The room was smaller than I ever could have imagined. It was like living in a Doll House. The first room they gave me stank of mold. The rooms were small and very hot. I stayed only one night there and in that short while I managed to get bitten by something, bedgugs, fleece I have it all over and itches like crazt. I do not recommend this hotel. I […] would rather have spent a bit more or stayed in a hostel for less- atleast then yyyou know what to expect. Pročitajte više

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The hotel was undergoing renovations at the time of my stay, but the parts they had finished looked very nice. The older bits of the hotel were still in good order. Located in a nice neighborhood with conveniences (restaurants, starbucks, internet cafe, boots) all just outside the hotel door. If you plan to get around via the underground, it's very […] convenient. The Gloucester rd. stop is a 30 second walk down the road. Only thing would be, it's a bit out of the way if your are going out at night to places like Camden town or Angel as I had pretty expensive cab rides back from those places. It's not a hotel to lay around an luxuriate in, but it definitely fits the bill for a friendly, clean, safe place to stay while you spend all your time out exploring London. Pročitajte više

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Good value for the money.

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I would definitely stay here again and would also recommend it to a friend. The hotel was clean and compact and staff were really friendly. It is perfectly situated for a city break and very easily found. It is on a quiet street but there is noise from the trains. But not so much that you can't sleep.

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Great location, but with a room on the wrong side of the building, the atmosphere isn't that great and the view not very inspiring. The trains passed by just outside, and if you're a light sleeper, you don't wanna go to bed early. I'm not, however, and I didn't think the noise was that much of a problem. At the hotel everything was much smaller than […] expected. The room was VERY small - and the even called it "deluxe". At check-in our room wasn't ready, but they offered to keep our suitcases while we went out to get something to eat. As we returned half an hour later, our room was ready. Throughout our stay the room was kept clean, and there were no reasons for complaining. The hotel staff was friendly but seemed very busy and a bit confused throughout our stay. They were not able to help us very much with info about getting around in town. Overall there were a few things that were not as good as expected, but since we were only in our rooms from late night to early morning, it was okay for our needs. It's a good hotel for experiencing London, since the subway station is only 100 meters away. We stayed for four days, and I think that's a maximum for at hotel like that. Pročitajte više

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The room is VERY tight and the tubes are loud, but you kind of get used to it. The Tubes do stop running for a couple hours. The room was clean and well-decorated. As in most places in UK, ice/bottled water are not readily avail. LAN only in room. WiFi in public areas only. Picture showed a bathtub, but only a tight shower. Location was easily accessible […] to two tube stations and food. We would stay there again. Ask for the front side of the building. Pročitajte više

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I have stayed here before and has a room at the front, which although very small was ok. I certainly can't say the same for my last visit........the most ridiculous room ever. At the back of the hotel and right above the underground line...noisy! The wardrobewas positioned alongside the bed and as such was not possible to use as the door could not be […] fully opened and to be honest it wasn't really a wardrobe, had an ironing board in it so nothing else would have fit anyway, the chair was a useful extra as it also became the wardrobe!! The sink in what was the tiniest bathroom ever seen also regularly blocked and although it was tolerable over the last 2 days it wasn't and as such was reported at reception and was not checked so the last night was spent with a very full sink. Although it's in a great location unless I could guarantee I would not get the same room again........NEVER AGAIN! Pročitajte više

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We enjoyed our stay here. The hotel is in very convenient area, very close to the Piccadilly and District underground lines and the bus stop. It was a relatively quiet neighborhood, but there were lots of pubs, convenience stores, and small restaurants nearby. The room was comfortable and much bigger than I expected, given the other reviews that I read. […] The hallways etc were a tight squeeze and it wasn't exactly soundproof, but it didn't affect the quality of our stay. Our room was clean and comfortable, not fancy, but nice. The subway can take a while (20-30 mins) to get to some of the more popular tourist attractions, but I think that is more the fault of the slow underground system than the location of the hotel. Pročitajte više

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I stayed in Kensington Town House two nights as a single traveller, accomodation was in a deluxe single room. Room was clean, warm and spacious. Location is amazingly handy, two minutes walking from Earls Court tube station. Staff very friendly.

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-very good location, so easy to get around the city, with earls court station so near by. - i had room 203 which was a decent sized room nice big bed. toilet could have been bigger, very cramed but did the job - staff were friendly and helpfull - i think they could have changed our sheets towels etc more often but other than that it was great.

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All was OK with this hotel with one exception. The room was sold as a superior double but was just about suitable for one person

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Transferred from another Hotel due to emergency work. They couldn't find my bag straight away which was sent to the hotel earlier that day. Was offered a complementary Breakfast and Taxi! Which was not given! Even though person knowledge I was going to get them when checked in! Won't ever stay here again! Or recommended it!

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Hotelet är som nytt och fint. Det ligger I bra läge nära Earls Court tunnelbana med närhet till en mängd sevärdheter. Personalen var trevlig och hjälpsam. Gratis internet som fungerar bra

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Nous avons passé un agréable moment mais heureusement que la météo a été clémente car l'espace minuscule de la chambre ne permettait pas d'y rester flâner. Dommage !

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The rooms were well maintained and clean. Unfortunately, my room was located on the back side of the building, which is adjacent to the rails of the London tube. The noise of the tube passing through every 5 minutes was disturbing, especially during late night hours.

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Bra standard även om det är otroligt trångt på rummen. Ganska nyrenoverat och fräscht - inte minst badrummen. MEN: vi bokade just detta hotell pga att rummen skulle ha kylskåp och värdeskåp. Det har de INTE! Hotellpersonalen menade att hotels.com har fel i sin beskrivning och att det redan är påpekat. Jag ser nu, en vecka efter vårt besök att det inte […] är åtgärdat. Vid vårt klagomål var de villiga att ta hand om våra värdesaker i hotellets förvaringsskåp - och att vi kunde få använda deras kylskåp. Det senare kändes inte så aktuellt... De kompenserade också med ett större rum när vi klagade. OBS: Internetuppkopplingen på rummen är värdelös, omöjligt att jobba tex. Lobbyn har trådlös bra uppkoppling - men bered dig på att sitta i en soffa utan bord. Pročitajte više

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O hotel tem uma localização estratégica. Ótimo bairro, passa segurança, lojinhas próximas (Mcdonalds que funciona até 2am, casa de câmbio, mercadinhos), do ladinho do metrô (Distric line e Picadilly line, a Picadilly funciona 24hrs). O serviço é ótimo, hotel limpo, atendentes muito simpáticos e super prestativos (alguns falam português) porém, não há […] internet wi-fi nos quartos, SOMENTE no lobby do hotel o que é um saco. Mas no geral, é um bom hotel e eu recomendo. Pročitajte više

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Het hotel is in goede staat en ligt op een perfecte locatie. Hotels in London zijn allemaal duur, maar dit hotel biedt je voor toch een redelijke prijs een goede kamer met goede voorzieningen. Ik kom hier zeker terug.

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Rommet som skulle være "superior", var brunt, trangt og slitent. Trådløst internett, som det sto opplyst at var tilgjengelig, viste seg å ikke være tilgjengelig på rommene.

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