Napoleon Hotel - Rim

The hotel has antique look lobby on the first floor, offers excellent breakfast and is located close to historical monuments. The rooms, however, are average but clean.

My husband and I stayed at the Napoleon our first night in Rome and they were kind enough to store our large bags for 5 days while we traveled to Florence. The service is so personal you get to know everyone on a first name basis immediately. The front desk managers were always ready to drop what they were doing to help us plan our days - sharing tips […] about buses, the Metro, walking routes, and they even set up a tour of the Vatican museum where the guides picked us up at the hotel and delivered us home afterwards. The marble bathrooms were upgraded recently but the rooms' furnishings could use upgrading as well. Nevertheless, the rooms were clean, the beds comfy and the linens spectacular. The hotel's intimate restaurant is very good, the Wi-Fi is reliable, and the breakfast cappuccinos molto bene. There is a laundromat a few blocks away - a 5 minute walk, and several excellent trattorias in the neighborhood. The hip Osteria Angeleno (pasta to die for) is literally around the corner. We highly recommend the Napoleon! Pročitajte više

Good value for money. Very close to Metro, easy access to all signseeing. Hotel staff excellent, helpful and coutrious. The Breakfast was great, the Bar and Resturant were very reasonable and open every day but Wednesday. Room was very clean but on the smaller side. A great place to stay and a good value for the money.

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Upon our arrival, the manager was very rude to us. The hotel was probably very grand in it's day but it is old and run down now and the neighborhood is not the best. It is close to the Coluseum but not very close to anything else. The rest of the staff was very nice. The shower is plastic enclosure that had a lot of mold on it so if you are allergic […] to mold you might want to skip it. The breakfast which was included was good. We would not stay here again. Pročitajte više

I stayed in this hotel for 3 days with my family. First day we stayed in a very small room for 3 persons. But thanks to the helpful personnel, we changed it with a bigger one. Although the hotel is not in the heart of the city, having a metro entrance in front of the hotel is a real asset. Breakfasts were good comparing other hotels in Rome. What I […] like the best the friendship of the Hotel personel, which is not in place in most of the hotels in Rome. They never gave a negative response to our any requests. Pročitajte više

My stay at Napoleon Hotel was great... It's located steps from a Metro station... walking distance to many major attractions ! Roberto, one of the concierges at the hotel was amazing ! He was attentive to my needs and suggested many itineraries for my visit... he even walked me over to a restaurant... to show me the way ! A great first experience in […] Rome ! Pročitajte više

Excellent hotel, with very friedly and service minded staff.

Location of Hotel and neightbourhood is not a four stars quality.But , very nice, clean and friendly hotel in Rome. Central location within walking distance of Termini Station. Excellent free breakfast was included. Nice selection and fresh. If you need something, just ask them.

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Staff helpful and friendly , concierge Roberto went out of his way to provide service.

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We were very glad to have chosen this hotel among all the others as the hotel staff, the location and the comfort of the rooms were great. Our daughter was very pleased to have a park just on the other side of the road and the metro station entrance is in front of the hotel. I recommend strongly.

Hotel staff was very friendly & helpful, ready to give suggestions and advice. Hotel is beautiful inside. Rooms are very clean. Hotel is just in front of a metro station, which is very convenient, and is within walking distance to the Coliseum. It is just one metro stop away from Termini train station.

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This hotel is one of the best I Rom. I will be back!!

Very nice, clean and friendly hotel in Rome. Central location within walking distance of Termini Station. Excellent free breakfast was included. Nice selection and fresh. If you need something, just ask them. The staff really enjoyed making our stay memorable. We will stay there again next time.

I was very pleased with everything about this hotel and would highly recommend it to anyone. If I visit Rome again I'll definitely be staying here.

Close to the metro this hotel is very close to most places that you would wish to go to . One stop to the central station that connects you to the airport and 15 minutes to the Vatican . A nice walk to the colleseum . The area at night is not that nice but during the day the markets and shops make this a nice place to be and shop . All the staff are […] so friendly and speak perfect English . Food and drink are excellent Pročitajte više

Hotel Napoleon served as a great home base for a 2-day stay in Rome - mostly thanks to Roberto, that is! Before we headed out to explore the city, he mapped out a route that let us see 15 Roman "must-see's," complete with a gelato & lunch break! We were so glad we followed his advice. His tour suggestions seriously made our trip. The entire hotel staff […] was friendly, and was convenient to plenty of restaurants/shops/things to do. I highly recommend it! Pročitajte više

The front desk staff were very friendly and helpful. The hotel is very clean, and comfortable. There are elevators and the windows could be opened, so we could have some fresh air. The hotel was very accessible to the Metro, so we could get anywhere in Rome that we wanted to go. The walls are a little thin, the beds a little hard - like most of the […] rooms we had in Europe. There were two computers for the use of guests. Breakfast was very nice - a good selection of breads, meats, cheeses, cereals, drinks. The breakfast room is a little stuffy - it could have used an open window - as the temperature outside was crisp. My only complaint was the meal we ate in the hotel restaurant - service was very slow, it was very stuffy, it took about 45 minutes between courses and the food wasn't that good. Pročitajte više

Very well situated, a few steps to Vittorio Emanuelle metro station. Comfortable rooms. A very good breakfast buffet and the best of all, a very diligent and attentive multi-lingual staff. Highly recommendable.

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Very well located. Metro station almost at front entrance. Walking distance to Colloseum and Forum Romanum (15 min). Friendly and helpful front desk personnel.

The hotel arranged for a private car to meet us at the airport. This was better than a taxi as he helped us with our bags from the airport to his car. All the staff was very courteous from check-in to check-out. When asking for directions, they would walk you out to the street and visually point you in the right direction. Because of the fact that the […] rooms faced a center courtyard, the rooms were very quite - a plus in Rome. The full breakfast each morning was great. It is close to the coleseum and pick-up point for the hop-on-hop off bus. The Metro stop is just outside the front door. I would stay there again Pročitajte više

We enjoyed the stay at the Napoleon. Nice sized rooms, the bathroom was clean and large enough, loved the towels. Breakfast was super, a full spread and very tasty. The front desk assisted in making dinner reservations and arranging a van for the airport. I hope we are able to travel again to Rome and this would be where I would stay again.

Small hotel that is quite quirky - you have to change elevators to get to the floors where you room is. Hotel is very nice with a basic breakfast. In great location close to transport but many attractions are within walking distance. Hotel staff were very helpful (when we arrived very early in the morning the staff took us to the breakfast room for […] a cuppa) we found this type of service unusual in Italy Would recommend this hotel Pročitajte više

Great Hotel and staff - ideally located to explore all of Rome - surrounding area not too good but right opposite the metro to get around and being a family of 4 we just goy a taxi back at night rather than walking around but room very comfotable for 4 - will definetly go back again - staff and food excellent

Friendly and helpful desk saff who spoke english...and were most cordial and pleasant....

We stayed for 2 nights. Excellent hotel staff. The room was comfortable and clean with a large bath. Breakfast was of high quality and had a broad selection. The hotel is within 100 feet of the Rome Rome A Line Vittorio Emanuele stop and approximately a 15 minute walk to the Colisseum. We would definitely stay again.

I cannot say enough kind words of praise for this hotel. All of the staff were extremely welcoming and helpful; the concierge service is great and they go out of their way for the guests. Everyone spoke great English. The hotel is comfortable and provides a lovely buffet breakfast with gluten free items! There is a choice of fresh fruits, cold cuts, […] cheeses, cereals, eggs, etc. The location is convenient; metro stop just steps away from the lobby; walking distance to the theatre district and the Coloseum. I HIGHLY recommend this hotel and will stay here again. Pročitajte više

Nice Hote, great service, great people - specially Roberto & Franco

Great hotel. Subway entrance right outside the front door makes it easy and quick to get to many locations. Within walking distance of Colosseum and Forum. The wine tasting on Friday night is really nice. You get to meet the staff and other guests. The concierge is wonderful. He takes time to give you great suggestions and directions to anything you […] want to see and do. Just have to remember that hotel rooms/baths in Europe are smaller than USA. I highly recommend this hotel. Pročitajte više

Seems to be a very old building, but nicely maintained. Everything was clean and tidy. The staff members (especially at the reception) were all very helpful and friendly. Only drawback I can think of is the small elevators and the steps you need to take to get to the elevators if you have big luggages, which I did not have and so myself did not have […] any problem. Even with luggages, the concierge person is very willing to help you with them and with your room. The air-conditioning unit in my room did not work at first, but the concierge person fixed it quickly. Free Wi-Fi in the room was really nice and the included breakfast was pretty good. Being right next to a park, at night, there were some (possibly drunken) people hanging around in the surrounding area of the hotel, but I did not feel anything dangerous. The train station is right in front of the hotel and only two stops to the main Termini. The hotel is quite close to the city center also. Overall, it was a very pleasant stay. Pročitajte više

We stayed 2 nights at this hotel following a med cruise. It is a traditional old style european hotel overlooking a nice square. The massive positive is that the metro entance is only 10 paces rom the front door and all day tickets to it were available from the hotel for only 4 euro each. The metro gives quick and easy access to all the sights although […] it is a little busy. The immeadiate area around the hotel feels compltely safe but there are not a lot of restauarants close by. The hotel restauarant and and bar are reasonably priced but we chose to get the metro to eat in the spanish steps area, which is lovely for an evening meal. We also went one night to the piazza navone to eat on the recommendation of the concierge and it was a fabulous atmosphere. The restaurants in the piazza were very expensive but only one block back they are much more reasonable. **one note of caution - when ordering a taxi via the hotel the rate starts when the hotel phone, not when the taxi arrives, which made the outward journey twice the price **. I would recommed the limo service provided by the hotel back to the airport, which at time of writing was 48 euro. The staff at the hotel were the most helpfulI have come accross anywhere in the world, even finding the time to check me in on line for my return flight and even printing off the boarding cards. On the friday night the management held a 'wine and nibbles' party and the owner actually came and introduced himself. The wine was free and plentiful and the nibbles very nice - a nice touch, we thought. Overall, i would highly recommend this hotel and would use it again Pročitajte više

We had a nice 4 night stay at this hotel as it is definitely well situated just 1 Metro stop from Termini train station and near several restaurants, conveniences stores, discount clothing stores, and a park. The staff was very friendly and there is a nice restaurant and bar and fancy meeting open area with comfy chairs and tables on the floor above […] ground floor. But the room itself and particularly the bathroom was small for a 4-star hotel. The shower didn't even have a soap tray or shelf to hold soap and shampoo, and there was no counter space by the sink. We stayed at a 3-star hotel when we got back to Rome after our cruise and this had more bathroom space and was easier walk to Termini station. Pročitajte više

Location of Hotel and neightbourhood is not a four stars quality. But the hotel service and reception is fine.

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The hotel reception staff was very efficient and professional. He help us alot by assisting us with booking a tranafer to civitavecchia port and that saves us alot of hussle. the driver is very good too. very helpful and friendly. would surely use his services the next time we are in Rome.

This htel offers a convinient location, excellent service and a very comfortable stay in Rome. I can only say good things about the people working there. Breakfast was excellent and every type of cofee they offered something delicious. I've stayed there with my daughter and we loved it. If in the future we manage to go to Rome again most likely I would […] return to Napoleon hotel for my stay there. For all people who want to stay in this hotel and want to know how to get there, I would say this: when you get off the train from the airport look to your lert, you will see Hotel Radisson: go out of Termini and take the street that is between Radisson and the plase called Discoteka. This street is going to lead you to a park. Turn right and walk around the park, because the hotel is on the other side of the park, it is hidded behind thie park. you don't need to take the metro for one stop, you can comfortably walk even with luggege. We did it and didn't have any problems. Pročitajte više

The hotel is in a good location being a 10 minute walk to Termini station and a 15 minute walk to the Colosseum. We were impressed with the size of the room, it was very spacious. The concierge was very friendly and helpful in finding us a nice restaurant to go to in the evening to fit our needs. The air conditioning worked great which was a huge bonus […] in 37 degree weather in August! Only fault would be that the decor is a tad dated. I would stay there again if I didn't want to be more central, however the metro system works well too. Pročitajte više

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This is our second time staying at this hotel. It is very convient to the Colisum and the sites around there as well as on the metro. The staff is the most helpful of just about any hotel we have ever stayed at. When we go to Rome again, we will stay here.

The Napoleon Hotel offers exceptional customer service. Excellent buffet breakfast and comfortable, clean, air-conditioned rooms. Staff were very friendly and eager to provide assistance with regard to tourist direction. Location is walking distance to many of the attractions.

The outstanding: The staff: without exception, all the staff went out of their way to make our stay as pleasant as possible. They gave us great info on how to go places, and were always willing to help. The very good: The location is right in the center of Rome, walking distance to the Colosseum, and the Vitorriano monument (though that's a longer […] walk). The metro is easy to use, and is right outside the door. There is a park across the street, that while I wouldn't hang out there late at night, was nice during the day. Also a very good breakfast buffet that goes from 0700 to 1000. The good: Adequate internet access, although upload was a bit slow. There are two computers in the lobby for guest use if you don't bring your own laptops, but they're usually in use, especially by kids. The fair: Room size was pretty small, but I knew that going in, so I don't mark down for that. Also, the shower temperature seemed to fluctuate quite a bit, without my touching anything. The bad: nothing. I came with my wife and daughter, and we all loved the hotel. We had heard from other reviews about pickpocketers, but we never had any issue with that, altough we of course exercised due diligence. It doesn't feel like a tourist trap. When you walk out the door, you almost feel local. Another plus is the existence of a nearby laundrymat (Ondablue is the name). This is helpful if either you're on a long trip, or don't want to pack so many clothes. 5 minute walk. To sum it up: Excellent hotel, wonderful staff, great location. Would definitely stay there again! Pročitajte više

This hotel is located next to a subway stop which gives you easy access to most of not all of Rome's favorite places to vistt. The staff is extremely helpful and nice. If I go back to Rome, I will definitely stay at this hotel.

Reception and Concierge helped us to trace our luggage which was lost during our flight to Rome also after we had checked out and left the hotel. Very good service.

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