Holiday Inn Express Hotel & Suites Oakland-Airport - Oakland

Excellent service. There was a problem with the air conditioning unit. Immediate attention was given to me when I alerted the front office.

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Comfortable as all Holiday Inn Expresses. Unfortunately the staff had no people skills. Never a good morning, afternoon oe evening. They didn't even look away from their computer while guests walked by. The breakfast would have been good but everything was almost gone each day. Oh well, my trip was business so I will survive.

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I stayed at this hotel after being in northern CA the night prior to my 5:45 AM flight. The lady at the front desk (she was pregnant - just so the kudos can be given to the correct person) was exceptionally helpful and kind. I returned my rental the night before my flight; the shuttle picked me up at the rental car plaza and I took the shuttle to the […] airport the next morning. Both drivers were courteous and safe drivers. The only negative I can say is it seemed they have the air conditioner set so it will not go below 68*. When you suffer from hot flashes at night, that just isn't cool enough. Pročitajte više

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Not only did the shuttle pick us up at the airport, the driver dropped us off and picked us up at a nearby restaurant. No need to rent a car or take a cab for short local trips!

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Clean and convenient!

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One of the best hotel stays I have had. They make you feel like family. Yenni is awesome. She makes you feel welcome and is fun to interact with. I will stay here everytime I come to the bay area. The hotel is top notch.

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My experience with this hotel was great. They were kind enough to drop my wife and I to a location in Oakland which was within their three mile driving radius. They provided complimentary pick up and drop off to the airport. Saved a lot of money from having to use a taxi. Provided complimentary breakfast which was good. Overall I would recommend this […] place to anyone who is trying to find a hotel in Oakland far away from the crime stricken areas. Pročitajte više

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This place is easy to stay at. New, fresh, clean. Customer Service was delightful, even on the shuttle to the airport.The price was a little high for a Holiday Inn, but it made it simple for us to get to a 7am flight. Would book this place again!! I think that is the closest to the aiport - and we didn't hear one plane during our sleep!

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horribly noisy heater....kept us wakeful all night.

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Great location with added convenience of local area shuttle service!

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We requested a 1st floor room, but stuck with a room on the 2nd floor w-a-y down the long hall. The 2nd floor ice machine was broken during our whole stay (6 nights).

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The entire family, about 20 of us, went to Oakland for a family wedding and we agree that our stay was very pleasant. We were all within doors of each other and even used the living room area for a family night gathering! Housekeeping was great, breakfast, and gym were a plus!

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Hotel was nice but staff needs a little work, we checked in late at night and it seemed like the person at the desk couldn't care less. Overall room was clean and beds/pillows perfect, breakfast bar coffee needs help also, but for the price and location I would stay again.

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We needed to leave for the Oakland Airport very early in the morning and this hotel was perfect. The airport shuttle made it very convenient. The hotel was in great shape and made for a very comfortable night. If you are planning to use the shuttle to get to the hotel, be sure to call when you arrive to the airport. We assumed that the shuttle would […] just make the rounds and be there soon to pick us up, but that was not the case. Pročitajte više

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I had a good experience at this hotel. I was only there for a little while but it was good. The bathroom gets hot really easily and needs a defrost vent to keep the mirrors from fogging up. Other than that, it was a good experience.

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The hotel was very good for my business trip as I had business at the airport. Close and convenient. Not the best area but the hotel was nice. Breakfast served each day was an added bonus

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Would stay here again. The shuttle was great for going to the baseball game!

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Quick check in, the shuttle picked me up in a timely manner. All staff were friendly. The breakfast was outstanding.

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I had to make arrangements to stay somewhere near the airport because of an unexpected trip to Oakland. The room was pleasant, the breakfast was good and the staff were good natured and accomodating. The shuttle bus drivers were exceptionally courteous and prompt (afternoon of Sept. 17 and early am on Sept. 18) and should be recognized for that. It […] was a pleasant stay. Pročitajte više

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Employees were wondeful, extremely helpful & knowledgeable. Wish all of the hotels we stayed at in California were as nice a this one. AAAAA

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We stayed at the airport express because it wasn't too far from Mills college where my daughter was being dropped off for college. There wasn't too much around it for convenient food or a place for sundries, unless you are good with Walmart. The hotel was wonderful though. Great breakfast in the morning as hotel breakfasts go, with lots of variety and […] the staff working hard to keep food refilled. Beds were comfortable, and room was very quiet and well insulated from outside noise. We opened the window because we prefer fresh air and were amazed how much noise from construction and the airport we were missing due to good insulation. In hotel gym was great as well. Pročitajte više

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great location, shuttle service was nice. clean and spacious rooms

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Close to the airport. Quiet and well maintained. Most TV channels I have ever encountered.

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Everybody on staff from the Top to the Bottom was "Super" nice.

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A skip from the airport, down the road from a Starbucks and Wal-Mart. We stay here when visiting family since we just need a place to crash. We were in room 166 -- end of the hallway, king bed, and pull out. Great secluded spot if traveling with kids. Breakfast included cereal, eggs, biscuits, yogurt, sausage -- a great deal. Con: no pool.

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great hotel & they have a shuttle that was quick & easy...maid was knocking on the door at 7:30 to clean our room & woke me up.

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This was great for what we needed. Clean and airport close for a quick trip back to OAK.

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This was next to the airport, very safe, very clean, great price, great free breakfast and plenty of free parking. I would definitely stay there again.

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well maintained, newer property, accomidating staff

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very useful for airport overnight very clean and staff is very gently

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I have stayed in other Holiday Inns Express but none like this one it was completely overpriced, the neighborhood was scary (but not dangerous, I think?) The fridge in the room was not working the toilet was not cleaned prior to our arrival. No restaurants available in the Hotel, we could not make any local calls because phone was locked?? It was the […] second worst hotel I have ever stayed in, would not go back for the over priced rooms. Pročitajte više

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The hotel is clean, updated, and the service was good. It is a very convenient location for working in Alameda or Oakland. The only negative is that the neighborhood is scary and seems to be a bit unsafe

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I had to postpone my Valentine's night out with my husband because I was sick with a cold. The next weekend we tried again, It was a great night even though I didn't get the Jacuzzi bath that I had my heart set on. Over all I enjoy the one night stay and I am looking forward to another night stay at the Holiday Inn Express.

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Very quiet, clean and comfortable, good breakfast buffet with nice variety of food to choose from

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we spent the night there before our flight.....very nice holiday inn.....no complaints at all.......it was great and I will stay there again.............

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I had a crazy trip to Oakland last week, and the Holiday Inn Express Oakland Airport was a surprisingly great place for my needs. Got in at 10pm Tuesday, a quick phone call and a less-than-a-mile courtesy shuttle trip got me to the hotel. Oscar at the front desk was cheerful and friendly. Hotel room surprisingly nice--bed was great. I even got to […] take a bath! Next day partook of the free breakfast buffet, then another courtesy shuttle to the BART station. After a long long day of business, another quick call to the hotel got me the courtesy shuttle back to the Holiday Inn. Following day my flight left at 6:30 am, and again the courtesy shuttle brought me to the airport. I was very pleased with the locale (nothing like being at your hotel in less than 10 minutes after a long day of flying cross-country). I thought all of the staff were friendly and helpful, from the front desk to the shuttle drivers to the breakfast staff. I would stay here again. Pročitajte više

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