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Lokacija.
Smješten u samom centru grada Toledo, Grand Plaza Hotel- Downtown Toledo nalazi se u blizini znamenitosti Konvencijski centar Seagate, Muzej umjetnosti Toledo i Huntington Center. U blizini je i Fifth Third Field.
Značajke hotela.
Grand Plaza Hotel- Downtown Toledo ima zatvoreni bazen i prostorija za fitness.Ovaj objekt s 3,5-zvjezdice/a, hotel sadrži poslovne pogodnosti koje uključuju: poslovni centar i audiovizualna oprema. Ovaj poslovni hotel ima restoran i bar/salon.Dodatne pogodnosti su kava u predvorju, besplatne novine u predvorju i usluga u sobi (tijekom ograničenih sati).
Sobe za goste.
241 sobe/a s klimatizacijom u objektu Grand Plaza Hotel- Downtown Toledo uključuju: CD playeri i besplatne novine. Sobe imaju: pristup brzom internetu.32-in televizori s ravnim ekranom opremljeni su kabelska/satelitska kanalima i filmovi uz naplatu. Sve smještajne jedinice imaju sljedeće: stolovi i telefon s izravnom vanjskom linijom s govornom poštom.Kupaonice nude: sušila za kosu i besplatne toaletne potrepštine.
Dodatne su pogodnosti aparat za kavu/čaj i glačala/daske za glačanje. Osim toga, u ponudi je pospremanje svaki dan, a pogodnosti dostupne na zahtjev uključuju sljedeće: pozivi za buđenje.
Mogu se naplaćivati različite naknade za dodatnu osobu ovisno o pravilima hotela.
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Posebne usluge ovise o raspoloživosti u trenutku prijave te mogu uzrokovati dodatne troškove. Posebne usluge nisu zajamčene.
**Te su pogodnosti možda dostupne samo za neke sobe ili jedinice. Za neke pogodnosti možda će se obračunati dodatne naknade.
Grand Plaza Hotel- Downtown Toledo ima restoran na samom mjestu. Dostupna je sljedeća usluga: usluga u sobi (tijekom ograničenih sati).
Recreational amenities at the hotel include an indoor pool and a fitness facility.
Mogu se naplaćivati različite naknade za dodatnu osobu ovisno o pravilima hotela.
Pri prijavi zatražit će se službeni identifikacijski dokument s fotografijom i kreditna kartica ili gotovinski polog za slučaj dodatnih troškova.
Posebne usluge ovise o raspoloživosti u trenutku prijave te mogu uzrokovati dodatne troškove. Posebne usluge nisu zajamčene.
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"If you have to be downtown, stay here"
We attend a tradeshow at the Seagate every year. The Park Inn is attached which is very convenient. But, it's a short walk to this hotel from the Seagate, this hotel is much nicer, and it is very well run. For my staff and I, we found the rooms quiet, comfy, and clean.
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"Grand Plaza hotel - Toledo"
The hotel was nice and in a great location for what we wanted to do. The only thing I suggest changing is the required valet parking at $16 a day to park my car only a few feet from the front door. That was ridiculous and quite the racket I may add. Plus I could not even have my keys back after they parked it. Never had this at any other hotel and was […] really not impressed. Pročitajte više
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"Grand Plaza Hotel, Toledo, Ohio"
Room was clean and comfortable with a very attractive decor and a wonderful view overlooking the river. The staff were sweethearts, very accomodating. The hotel shuttle was free of charge, other than a gratuity for the driver. I was in Toledo for a business convention and this hotel had every amenity that I needed for my business convention. Would definitely […] stay there again. Pročitajte više
"Crown plaza hotel / toledo-nice kids sights"
The crown plaza was very nice to stay at, very spacious lobby; elegant surroundings. It is a little over-priced due to the rooms not having a refrigerator or microwave, you have to go to the restaurant or go out. The rooms were very up to date with a sixties feel to it. Adjoining rooms were nice; it was like one big room between my parents and I. Not […] the best view of the maumee but not to displeasing either.Also only valet parking or parking garage across the road. Overall for my family and our vacation, it was very nice. Pročitajte više
"Grand Plaza in Toledo"
Long story short, what a nightmare. Had to switch rooms because come to find out, furnace was "gutted" and no heat would come out. Maintenance guy was baffled that they would put me in a room with no heat. Worked 2-1/2 hours to get internet service to no avail; finally switched rooms. THAT room didn't have heat either. Still no internet. Another maintenance […] guy told me there were other problems with it. I had to use my phone as a modem. Tough to conduct business from this hotel. Restaurant/bar area was freezing cold, as well. I am a road warrior and can put up with a lot but this place, while it looks good, cannot be judged from its cover. Question is, would I stay here again. Answer --- no. Pročitajte više
"Nice hotel"
The hotel was very nice and we enjoyed our stay. The parking situation was ridiculous. You had to pay $16 for the valet then they parked our car about 10 feet from where we dropped it off. Seemed like an awful lot to pay for my car to sit out overnight!
paid 16.00 dollars to park my car 20 ft.from where i was standing
"Grand Plaza, Toledo Ohio"
.Nice hotel but they should offer coffee in the lobby and better lighting in the bathrooms.
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"Bill"
Hotel was very good BUT still do not have a final bill. What is the problem?
"Grand Plaza Hotel"
The free shuttle service to our event was wonderful; however, we were very disappointed with many things at the hotel. Since it has become the Grand Plaza, things have really gone downhill. It wasn't busy. The bar and restaurant had bad hours. In fact, we never saw the bar open. We paid $16 plus a $5 tip for valet parking when we realized that our car […] had been parked just outside the hotel lobby. It was covered in snow and ice. The valet got in with snow-covered shoes to bring us the car. He made a mess on the floor. I felt that paying for valet parking was ridiculous. Things were not very clean at the hotel. The room walls were dirty. Someone replaced the bathroom mirror and got glue all over the wall. Room service wouldn't answer the phone when we wanted to place an order for breakfast. There was no hotel information in the room. The staff was nice, but I just felt that everyone had low standards. Pročitajte više
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"The Toleto"
indoor pool was colder than a week prior. food quilty was not to a 3 star hotel standard the CROWN PLAZA WAS AMAZING menue review board is highly recomended.
"Make sure you get what you pay for!"
All went well for my and my girlfriend's stay. The room was clean and comfortable. I actually haven't had such good sleep in a long time. However our two night stay was slapped down to one without my notice. I received the bill for the valet parking under my door and on the bill it showed my departure being one day short. I took it to the front desk […] and they couldn't confirm that I had reserved for two nights. I went to use their computer to open my email and print the receipt and their printer didn't work. The lady at the front desk couldn't get up for 30 seconds to take a look on the screen either. However she did have me email it to her. All in all we wasted a good hour and a half trying to get my 2nd night confirmed. Be careful, they charged me twice for the valet parking when I only used the service once. It's expensive as well, you're better off parking yourself accross the street if you don't have much luggage. Just be careful and watch what you pay for, it might not all be correct. Pročitajte više
"Very Nice in Toledo"
Great price for a very nice room. I would describe as traditional modern and elegant. Nice linens, nicely decorated, nice cabinets and counter tops. Great view of the river. Room service from del sol was friendly, fast, and very good. Surprisingly reasonable. Checking in/out was fast and painless, valet parking was reasonable and returned car at requested […] time with snow removed from windows and heated seats and heat on. Very pleased, only minor negative, a little dust accumulation around carpets at the baseboard edge. Thanks for a nice quiet stay. Pročitajte više
"GREAT PLACE TO STAY AFTER A CONCERT"
Saw Tool at the Huntington Center, needed a place to stay since I live North of Detroit. The price was reflective of what you got. Not bad. Breakfast was terrible and they made us pay for it. Other than that I have no complaints.
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We were in Toledo for the Cheerleading & dance Competition at the Sea Gate and are Group stayed at the Park in with no pool. We paid the extra to stay at the Grand Plaza for the pool. We were not informed at time of booking about parking and what seemed to be mandatory valet parking. Unfortunately we had to bring 2 cars which doubled my parking along […] with tip and then I had to pay again at the Sea Gate. Next year will probably just stay at the Park Inn. Employee's were courteous and friendly Pročitajte više
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"No Overly Impressed for the Crown Plaza"
The hotel has a great appearance but lacks some quality. When arriving we pulled up to unload/valet the car. We asked the price to valet and location and price of other parking options, the attendant could not answer any of those questions. Check in went smooth. We were staying for a weekend wedding. Considering it was just 2 of us in the room the […] size was adequate but the bathroom was pretty small. The shower curtain rod was pulling out of the wall and drain was clogging. The room finishes were nice but some just damaged. Considering it was a Crown Plaza I expected a little nicer. The hotel was close to things down town and right on the river. I would possibly research other options before staying here though. Pročitajte više
"Very good breakfast but the pool is tiny."
The swimming pool is tiny. We brought the swimming suits, but the pool is to small to fit 3 of us. However, the breakfast is very good and high quality, particularly the 5-star view on the Maumee River.
Hotel is beautiful but toilet clogged several times (Maintenance did come up pretty quick). Took more than 6 minutes to get warm/hot water from shower, (had to turn it on and just let it run). No small refrigerator in room (Just assumed there would be since almost all hotels have them). Room was very nice other than above complaints. Also breakfast […] on Sat morning is only a buffet and not a very good one at that. Pročitajte više
"It's only Toledo, but the service could be better"
Crowne Plaza Toledo is a clean and decent hotel located in downtown Toledo, right on the river. Pluses: free shuttle to local area, relatively scenic location. Minuses: poor lighting in the room, awkward layout, small bathroom towels and no robes, poor front-desk service. The valet guys were nice, but I had to specifically request housekeeping, who […] did nothing to straighten up my room. I'm not sure you'll do much better in Toledo, but the Crowne Plaza could certainly do better. Pročitajte više
"Great hotel, but bad customer service"
Pros - The hotel was beautiful, the room was amazing, and it was a great location. Now the cons... The staff was unfriendly. The check in process, asking for more towels, asking for a food recommendation... you name it, they were very dry and annoyed. Maybe it was because we were there for leisure and not an event or for business, but I didn't feel […] welcomed. Once in the room, the hallways were VERY noisy at all hours of the day - people running, music blaring, the ice maker going off, etc. Also, the restaurant attached has a wonderful appearance and all the food sounds great, but it was just bad. I got a burger that was very dry, and we had to wander through the restaurant to find someone to seat us. I would probably stay here again since the location and the hotel itself is nice, but I would keep my options open. Pročitajte više
"Walking distance to Huntington Arena"
My wife and I stayed on a Friday night at the Crowne Plaza for a concert. We were able to check in a half an hour early even though the desk boy was giving us a hard time because he didn't fully read my license and was under the impression that I'm under the age of 20. I'm (22) Other then the small mix-up it was good. Bathroom was a little small but […] hey, so is ours at home. The room was clean and smelled fresh. The view was beautiful and we went out for a walk after the show and didn't feel in any danger in the city. Situated close to the venue and they even drove us to the show at our request. Great experience. Toledo rocks. Pročitajte više
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"Crowne Plaza Toledo"
The Staff at this hotel were great, especially the Valet team! Appreciated the free shuttle service to local restaurants. The A/C in the room was less than acceptable, not much cold air pumping, given the hot temperature outside. Enjoyed the location on the waterfront and boardwalk.
"Candlewood-Perrysburg"
Hotel clean, we were only staying two nights and hotels.com put us here at the last minute after moving us from the Crowne Plaza, which was at our request. Good basic hotel, lacked a pool. Fitness room was nice. They do not clean rooms during your stay, which wasn't a problem for us but could be during a longer stay.
"Crowne Plaza Hotel in Toledo Ohio"
We did not have a well working air conditioning sytem in our room. we went to customer service and they were going to have enginnering look at it. And i think thats all they did (LOOK AT IT) Our room was never below 85. I know that the outside air temp. was almost 100 but after I pulled the cover off and looked for myself I found that the blower would […] only run on low. It had 3 speeds but was not turning hardly at all no matter what you set it on(it had 3 settings) Enginnering must look at alot of things, I gess they just cant fix any thing. Next time call a repairman that can fix it. I will never stay in a hotel and sweat again! Pročitajte više
"Crowne in Toledo OH"
From getting out of our car with Valet up to customer service checking in it was a good experience. Lobby was very clean as was the room. Loved how close we were to the River and all the businesses down town. Cab ride was only $5. Will definately stay again when we need to.
"CROWNE PLAZA HOTEL"
First time staying at this hotel, and the room was very nice. The bathroom is small but not a big deal. The bad thing about this hotel is you have to pay for parking! The valet is $16 at the hotel , or there is parking garage down the street that you have to pay also. I have never been to a hotel that charges for parking!
"Toledo . . . don't expect too much"
I read the reviews prior to booking but being the only 3.5 star (the highest rated hotel in Toledo) and needing a place close to 5/3 Baseball Field I took my chances. It turned out the reviews about the air conditioning were true, upon check in around 2pm I set the A/C to 60 degrees, to be safe, and at check out the next day the temp was still around […] 72. Our room was clean and comfortable however the bathroom sink drain leaked, well it actually poured. The pipe had a considerably large hole that wasn't noticed unitil morning when there was water all over the bathroom floor. We informed the staff, they didn't seem to concerned, and we proceeded to check out - my boyfriend and I were over Toledo and just wanted to get home. Also, the hotel has posted quiet hours of 10pm to 10am. Pročitajte više
"Odd cable service"
The hotel has very good cable service, with around 100 channels. However, it does not offer PBS!! I haven't seen this before. Otherwise, the place was fine.
"Crowne Plaza Toledo"
I requested connecting rooms for my bosses which I understand are not guaranteed. I called the front desk that morning to arrange for connecting which I was assured was taken care of as the person at the front desk confirmed she put them in such rooms. Upon check-in the desk told them no such request was ever made. The staff was rude to them and they […] will not stay at another Crowne Plaza. They are seasoned business travelers and are not accustomed to being treated in such a manner. Pročitajte više
"Crowne Plaza Toledo"
Beautiful hotel. Front desk staff not overly friendly. Had dinner in the restaurant overlooking the river. Server was very friendly but food quality was poor. Substituted menu items for what we ordered and didn't mention it when serving our food. Overall it was an okay experience - just few small things were "off".
"Great Staff"
Front Desk staff was very helpful and the valet parking people recommendations for a fine seafood place was excellent.
"crown plaza was not up to expectations"
the room was as expected. the check in clerk was rude. We ordered room service and the food was of poor quality. However, when we complained, the charge was removed from our room.
We stay at this same hotel try to stay in same room every year we go to the real sea food company for dinner
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"Great Stay!!!"
We arrived on a day of very bad weather (snow storm) and I asked if it were possible to check-in earlier than the 3pm check-in time and the desk clerk was more than accommodating. The room was just as nice as shown on the internet and the Aqua Bar was awesome. Enjoyed good conversation with Sara (bartender) and guest. Beautiful hotel and beautiful view […] (river). I would definitely stay here if ever back in Toledo. There was also a very nice looking restaurant inside but we spent our time at the bar. Definitely a good stay! Pročitajte više
"Includes local 24-7 transportation"
One of the best features of this hotel was that it included complimentary transportation for up to 2 miles around the clock. This was very convenient when spending a night out with friends in the city.
"Good business trip hotel"
The hotel is centrally located, and has most modern amenities. I did not see internet access in my room, but I have cellular anyway. Very clean and reasonably comfortable. The options in Toledo are limited so it's nice for the town. I could not see any nearby restaurants within walking distance, but I understand there are some in the area. I ate at […] the Aqua Bar, which I felt was over-priced and had sub-par quality. Pročitajte više
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"Crown Plaza Toledo"
Friendly staff. Poor air conditioning. Poor hot water service for showers. Some of the bed linens were not clean. On one of the hottest and most humid weeks of the year the hotel air conditioning seemed to be set at 76. I was in room 1012, the air conditioner was "fixed" two times, and I was given a fan that did not work. I was then given room 1008, […] and after the air conditioner was "fixed" in that room I was given a fan that did work. At that time I stopped complaining. There did not seem to be a point. The hotel seemed to run out of hot water for showers. The snack machines were not working on most floors. The one positive thing I can say, the staff never lost their smiles. Pročitajte više
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