Riande Aeropuerto Hotel, Casino & Resort - Tocumen

service is good ! way overpriced rooms!! No ice on second floor. Updates dont reward the high costs. wont stay again because Panama has so many nice hotels under 100 $ with more to offer .

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People were very friendly and helpful. We needed a cab to the other airport and our cab driver was great. He spoke English very well and he was very good about giving us information on any subject we wanted to know about. So yes you should learn Spanish but there are some who can speak English well. We have stayed at this hotel twice now this being […] a couple of years ago. They are doing a great job!!!! Pročitajte više

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I travel a lot because of my position at my work. This is the first Hotel that I have had a really bad experience. The Hotel Bed back board was dangling from the wall, Hotel indicates free transportation to Airport....Yeah Right!! from Airport to Hotel upon arrival yes!!...But I had to go to work at airport and I needed the transportation and they left […] me hanging and called me a Taxi service that would scare the worst person to get on that Taxi.... I wouldn't recommend this Hotel even to my worst enemy...... Pročitajte više

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The hotel was alright - great if you have an early flight out of Tocumen Airport. The Hotel & Room had a pretty funky smell. The hallways looked like they had just been painted so it might have been from that, but if it was, it was a funky paint smell. The room had definitely been smoked in previously. It looks like the hotel recently went to a complete […] non-smoking facility and just haven't gotten the smell out of the rooms yet. Wi-fi in the room was sketchy, and we weren't able to get any hot water in the shower. Pool was nice, and the dinner we had was excellent but skip the continental breakfast. Pročitajte više

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We enjoyed our stay, close to airport and greatful for the shuttle service.

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Great location, the only Hotel close to the airport and offering a shuttle service. This is one of the best asset of this hotel. On time with decent schedule. Food OK but not exceptioanl. Rooms noisy although the A/C is quiet. The walls are just too thin. Good service at the reception, WiFi slow

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I was very pleased with our choice to stay at this hotel. It is beautiful, relaxing and has so much to offer. I wish I could have stayed longer. The staff was friendly and so helpful. Plus the airport is moments away and I never heard a plane. It was a perfect experience for us.

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They have a shuttle that is included but even that does not justify the cost. Meals are very expensive. The buffet is about $20 per person and if you get any kind of drink and meal you'll be paying about the same. After having the buffet for lunch I ordered a burger and fries for dinner from the menu. Something , I don't know what , was added to the […] meat. I don't know if it was a spice, meat substitute , but it was weird. I had a similar experience in Thailand. Many rooms were under construction. Fortunately they were not working on them when we were there. The doors were open and you could see several rooms in various states of repair. The "style' for lack of a better term was cheap lacquer furniture, bad spackled drywall, and a dingy grey/brown coating on the carpet. I believe the carpet was reasonably clean it was just very dingy. The nicest part of the room was the bathroom , but even that had a rainfall shower that was not adjustable- flush with the ceiling- so you could not shower (no bath tub) without getting your hair wet. The grounds were small but pretty with trees, a pool and outdoor bar and grill. I can't imagine spending any significant time here. Since you are surrounded by highway, there is no where you can walk to .I had read the hotel was completely remodeled last year which obviously was not true. It is close to the airport though. Pročitajte više

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Patio door wont lock. Need to call the maintenance to bring a tool to lock it. The drawers don't slide out easily... one locked permanently... with my night dress inside. Unable to open... even maintenance people. There is hardly any space to move in the room. This is very expensive... don't know why.

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Would definitely stay there again. I stayed there for one night before a months holiday travelling through Colombia, San Andres and Providencia, and stayed there for another night on my way back home to UK. Basically, this hotel ticks all the boxes, it's clean, good all round service, pool with pool bar, nice buffet selection, hotel bar with good menu, […] I probably had the best ceviche there (chilean bass) during my whole trip, it was fresh and extremely delicious. The shuttle service is free and runs every thirty minutes to and from the airport with very polite and friendly drivers. Every staff member at the hotel was particularly friendly and polite - while using the pool with a friend we had a couple of drinks on the table, suddenly there was a gust of wind which blew one of the glasses on to the other and they both smashed to the floor. Two staff members came to deal with the situation very promptly, and were most gracious in their ability to rectify the situation. I did notice one of the rooms being redecorated on my way to my room, I thought the workers did very well not to cause any inconvenience to any of the guests by being very quite about their business. I can't fault the hotel in any way, but I can congratulate them for the way they conduct their business. Great job. Pročitajte više

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We will go back again!

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A very beautiful resort and 3 minutes from airport. Traffic in Panama City can be awful. This resort solves it all. Some people at our hotel downtown missed their flight to Amsterdam because of traffic issues. My flight was at 7:30am & in Panama City, you better be at the airport 2 hours before b/c if you travel AA, you get screened twice plus the counter […] can be slow. Back to hotel. It is very beautiful, either new, or recently renovated. Beds seemed small for being queen size? Staff was very friendly, has 2 floors plus has a small casino, plus it is a real resort with large pool & bar. Pročitajte više

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very nice rooms, nice gardens, very good food. pleasant service

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As it says a resort hotel, good amenities for when you do not want to get stuck in traffic. most expensive hotel stay in my trip to Panama, but you pay for clean secure room next to the airport. Food was good, bar service a bit slow, pool relaxing. Rooms were spotless and as you would expect from any American 3-4 star hotel.

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High-class digs after eight days of no electricity and hauling/filtering our own water. Could use rules/hours listed on bilingual signs re poolside bar. Wonderful service at front desk and restaurant. A selection of pillow thicknesses would be an improvement...picky after what we'd been through!

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I had a mixed impression. The airport shuttle service was prompt. Check in process was quite efficient. Front desk staff was friendly. It was a long walk to the 2nd floor room. The lack of an elevator and having to climb the stairs proved difficult for my wife due to her back problems.

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The resort was beautiful can't say enough about the grounds. We would stay here again. We were disappointed in the restaurant and the service we receive there. The food was over cooked and the meat sauce for the spaghetti was poor quality. We waited well over 1 1/2 hours to eat and no one came over to say anything to us.

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Very poor Internet and lobby guidance services, but the hotel-resort is clean, nicely decorated, decent restaurants, well located... Just not for business

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We enjoyed ourselves, especially in the lovely pool. The reception desk people were helpful and friendly.

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Lovely hotel very near PTY. Great for access to airport. Grounds, pool, lobby and rooms very nicely appointed. There is a need to provide coffee and tea either in the rooms or in the lobby area. Travellers are usual weary and looking for refreshment either before or after their travels.

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Very good hotel. Staff was efficient and helpful. Location excellent for access to Tocumen Aeropuerto. Dinner at the pool bar was very good.

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Extremely close to airport and very convenient when in transit. Efficient shuttle service. Large, lovely pool. Reasonable cost for breakfast.

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Close to airport. Very modern and clean. Staff was very pleasant and helpful. Breakfast was outstanding. Never figured out how to operate the alarm clock.

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Everything but the restaurant was great. The grounds are beautiful and the pool was perfect. The restaurant is really the only bad part of the hotel. It was really, really cold from the A/C being way too low. People at other tables were talking about how cold it was. It was like that the first time I stayed there a month previously. The restaurant staff […] was also "cold" in that they really had very little interest in assisting us. I got up to ask for a menu and was ignored by three staff trying to calculate a bill. After two minutes I just left. Pročitajte više

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We chose the Riande because of it's proximity to the airport and since we were only staying one night we had low expectations. We were so pleasantly surprised to find a very nice hotel with pool, & great restaurant. The rooms were excellent, clean and very comfortable bed.

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One concern - our waitress spoke only Spanish, which was a problem for my friends who only speak English. With so many English speaking people coming into Panama form the US and Canada, the waitresses should at least know some basic English.

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I have terrible luck with quickie hotels. terrible. so this hotel was such a sight for sore eyes in this regard. just gorgeous for your convienient quicky hotel. such charachter with the display of the "lamps from india" as you walk in to the waterfall walls at the lobby bar. the swim up bar outside is inviting as well. the rooms were modern and festively […] painted/designed. and just minutes from the airport?? you cant beat this. the staff were very friendly and helpful as well. really liked this experience :) Pročitajte više

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excellent. Only bad comment, the reception do not understand english.

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confortable & convient

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this hotel had a lot of surprising extras that I hadnt read about, Its an oasis set so close to the airport. Ver interesting layout and the furtniture was funky and comfy. I would definately stay here again!

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Attitude of the employees are a little rude, but it is OK

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Lovely hotel and beds are very comfy. I have arthritis which makes finding a comfy bed a challenge. They need to get coffee makers in the rooms or in the lobby. Tried to order room service which was a nerve racking. 6 or 7 calls and two visits to my door before they figured out what I wanted. Even after I pointed to it right on the menu. Then I paid […] for it at the door and was going to be charged again when we checked out. Communications in English needs to be improved between kitchen/front desk /operator and room service. Pročitajte više

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This was a very beautiful hotel with clean, sophisticated rooms, a lovely pool and delicious food. The staff was very helpful and courteous. I was thrilled to find a public computer room where I could send an email home since I had no internet or phone service while traveling. The shuttle to the airport was very convenient. I was happy to be outside […] of the busy city. Pročitajte više

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Proximity to airport was main reason for this choice. Made an early flight easier to manage.

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It was OK but hotel is overpriced. We requested 2 beds and ended up getting one queen size bed. Also this hotel is not convenient if you have a luggage to carry up or down as it has no elevator.

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A free shuttle from the airport took all of 5 minutes which brought us to the front desk of this mini resort. That's where the frustration started. They informed us our booking was for three people instead of the five and wanted to add additional charges. Last thing you need after a long flight with kids is to argue over your booking for which was pre […] paid. Very unprofessional front desk, quite slow and blasé in their dealing. The rest of the staff were fantastic. The pool and outdoor space very enjoyable. A free courtesy shuttle to the metro was also a bonus. If you have been to panama before and don't want to explore it then this is the hotel to stay at. If you haven't, then would recommend something closer to the city. Pročitajte više

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Watch out as they switch rooms to lower grades and don't tell you. You have to call them on it. It often means you must be willing to switch rooms. Overall, expensive for an airport stay.

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Everyone was very polite and receptive. The food of the restaurant was good, the room was nicely organized. Didn't have the chance to enjoy the swimming pool, but the view was quite beautiful.

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I never stayed at a hotel close to an airport so I was worried that it might be a dump. I am an American and whenever I go to Europe or to the Caribbean the rooms are rated a 5 but, I'd give them a 2-3 at best. But, this hotel was WONDERFUL ! I was amazed and so happy. It sure surprised me. The room was spotless and the staff was very friendly. We took […] the poolside room which we loved. If I ever went back to Panama I would surely stay there again. Pročitajte više

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This is a great hotel!!! We booked a room here for the location as its just 2min from the airport. If we would have known how great this place is we would have gotten there earlier in the day. It's a motel style hotel, very modern furnishing and an amazing fun court yard. The pool is large, clean, has a swim up bar, water fall and pool toys/mats. They […] have ping pong tables, giant chest, massage hut, outdoor bar and out door BBQ. The restaurant is open 24hr and the food is great. The staff were both friendly and helpful, if they didn't understand English they got another staff member to assist me. They have also have a free shuttle to and from the airport. We will book this hotel again ffor the times we fly in late at night and the night before flying home. The price is very reasonable and as I said before, we will stay at this hotel again Pročitajte više

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