Rezervirajte putem interneta ili nazovite:
0800 777 967 BESPLATNO iz fiksne mreže24 sata dnevno, 7 dana u tjednu (komunicira se na engleskom)
Mogu se naplatiti različite naknade za dodatnu osobu, ovisno o pravilima hotela.
Prilikom prijave zatražit će se službena identifikacijska isprava s fotografijom i kreditna kartica ili gotovinski polog za slučaj nepredviđenih troškova.
Posebne usluge ovise o dostupnosti u trenutku prijave te mogu uzrokovati dodatne troškove. Posebne usluge nisu zajamčene.
Ovaj hotel ne nudi značajke prilagođene osobama s invalidnošću. Odaberite drugi hotel ako želite rezervirati sobu sa značajkama prilagođenim osobama s invalidnošću.
Topli i hladni švedski stol je dostupan uz nadoplatu i poslužuje se svakog jutra na sljedećem mjestu: restoran između 6:30 ujutro i 10 ujutro.
Rez 252 - restoran poslužuje sljedeće: doručak, ručak i večera. Gosti mogu uživati u pićima u baru.
Dostupna je sljedeća pogodnost: usluga u sobi (tijekom ograničenih sati).
U sklopu hotela nalaze se otvoreni bazen i spa kada. Ostale rekreacijske opcije su teniski teren i prostorija za fitness.
Rekreacijske aktivnosti navedene u nastavku dostupne su na samoj lokaciji ili u blizini - mogu se primijeniti naknade.
Sljedeće naknade i polozi naplaćuju se u objektu prilikom pružanja usluge, prijave ili odjave.
Gore navedeni popis ne mora biti konačan. Naknade i polozi možda neće uključivati porez i podložni su promjeni.
All guests under the age of 18 years of age must be accompanied by a parent or legal guardian. The Hotel Grand Chancellor does not accept schoolie bookings and will refuse check-in without refund during this period at their discretion.
Mogu se naplatiti različite naknade za dodatnu osobu, ovisno o pravilima hotela.
Prilikom prijave zatražit će se službena identifikacijska isprava s fotografijom i kreditna kartica ili gotovinski polog za slučaj nepredviđenih troškova.
Posebne usluge ovise o dostupnosti u trenutku prijave te mogu uzrokovati dodatne troškove. Posebne usluge nisu zajamčene.
""Great customer service" "Good location""
I enjoyed my stay and this is by far the best service I have received in any hotel in Australia. It was a good deal for the quality of the room and it is located in the heart of Surfer's paradise, a minute's walk from the beach. I'd highly recommend this and look forward to staying there again in the future.Autentične Hotels.com recenzije gostiju
"Great hotel for a great price."
From the moment we arrived the staff were very friendly and helpful. The hotel foyer and bar area is lovely. The location was impressive, right in the heart of Surfers. The rooms were simple but clean and comfortable but considering the cost of the stay I was highly impressed all round with the Hotel Grand Chancellor. I would definitely recommend this […] hotel to others and would stay there in the future. Pročitajte višeAutentične Hotels.com recenzije gostiju
It was perfectly acceptable for a one night stay in the middle of a holiday. However, for a romantic night out we were disappointed in that we requested a king bed and got two double beds. We understood that the king bed was a preference and not guaranteed, but two doubles did not compensate. A Queen would have been acceptable. We are used to a King […] bed at home so we felt like we were crashing into each other all night in the double bed. The 6th floor hallway and our room smelt of an inefficient air freshener. After all that negativity I have to say that the reception on arrival and departure was terrific. I wish I could remember the gentlemen's names to give them credit. Pročitajte višeAutentične Hotels.com recenzije gostiju
Odgovor: Hotel Grand Chancellor Surfers Paradise Dear Null, Thank you for bringing the events of your stay to my attention. I do apologise that there were no King bed's left available during your stay, and I hope this did not cause you too much inconvenience. Thank you for your kind comments about our reception team. Thank you again and I trust you had a pleasant trip home. We look forward to welcoming you back to the hotel in the near future. Kind regards, Peter Yared General Manager
"BATHROOM NEEDS ATTENTION"
PARKING SHOULD BE FREE NOT SHARED . BATHROOM NEEDS RENOVATING NIGHTCLUBS NEED TO BE POLICED MORE. PROBABLY WILL NOT STAY THERE AGAINAutentične Hotels.com recenzije gostiju
Odgovor: Hotel Grand Chancellor Surfers Paradise Dear Anonymous, Thank you for your review. I was dissapointed to read that some aspects of the room you booked did not meet your expectations. I did want to mention that we do have renovate rooms available to book currently, and this year we will be commencing the renovations to the rest of our rooms. I am sure this will address your concerns with the bathroom of the room you stayed in. Thank you again and we look forward to your next visit soon. Best regards, Peter Yared General Manager
"great location fantastic service"
the location was fantastic and the service was top notch. it could just do with a few upgrades like bigger tv's and ones that dont have lines running through them and also bathrooms and apliances need upgrade.Autentične Hotels.com recenzije gostiju
"Great Location"
Hotel was walking distance to the beach and shopping areas so the location was great. Room was clean and simple but still comfortable. Room service menu was delicious and highly recommended but there are lots of restaurants close by too. Would stay there again.Autentične Hotels.com recenzije gostiju
"No internet available-detrimental for business"
I wish I had known there would be no internet here. I could not contact my family using email/skype or check my seminar details for which I was travelling. After a long, hard and busy day I had to go to Mc Donalds just to get wifi internet. The hotel did not compensate for this. Also the room I got was a double bed instead of a queen size as per our […] booking. Disappointing overall considering the great variety of hotels available in the area that could have been picked. I wont be staying at this hotel again. Pročitajte višeAutentične Hotels.com recenzije gostiju
Odgovor: Hotel Grand Chancellor Surfers Paradise Dear VT, Thank you for your review of your recent stay with us. I was dissapointed to read that you were not able to access the internet. We are in the process of upgrading our internet services at this time. We do have internet access available in the lobby of the hotel, and we also provide complimentary internet access in our business center. I hpope this helps to clear up any questions about the internet services at the hotel. We look forward to your next visit soon. Best regards, Peter Yared General Manager
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Excellent location and great value. Would have preferred to pay a bit more to have a renovated room.Autentične Hotels.com recenzije gostiju
Odgovor: Hotel Grand Chancellor Surfers Paradise Dear Alison, Thank you for your review. I hope you will have the chance to return to the hotel soon for a stay in one of our newly renovated rooms as I am sure it will be much more to your liking. I am sure you will agree that the small upgrade fee is well worth it for the great improvement provided by these renovated rooms. It is also very exciting for me to announce that we plan to renovate the rest of our rooms over the coming year. Thank you again and I trust you had a pleasant trip home. We look forward to welcoming you back to the hotel in the near future. Kind regards, Peter Yared General Manager
"wouldnt stay on business"
Location inconvenient for business trip. Much more tourist hotel and wouldn't have gone out by myself after dark from location. Right in the middle of Surfers. Would be good if you wanted something close, but getting in and out due to the roadworks was difficult. Always have previously stayed at Broadbeach and will be sure to book there next time. Room […] clean, not so modern but comfortable but I didn’t feel comfortable to leave the door open at night. Good view of the beach from hotel. Room service food was yummy! My tv stopped working at one stage (would have been the size of a computer screen) but they sent a maintenance man up straight away to fix. Pročitajte višeAutentične Hotels.com recenzije gostiju
"Too old embarrassing for me and my friends"
It was horrible I will never stay in the hotel againAutentične Hotels.com recenzije gostiju
"Nice"
Good place to stay if you want to be close to everything though there's always room for improvment. Example: Rooms need more than just a kettleAutentične Hotels.com recenzije gostiju
"in the centre of surfers Paradise very convenient"
The hotel is very busy with a high turnover of guests. the staff were helpful. General cleanliness and room comfort were fair. Stayed in refurbished deluxe room but bathroom very basic and did not appear recently refurbished. More 3 star than 4 but comfortably basic. No wifi access in rooms included.Autentične Hotels.com recenzije gostiju
"Great location"
The hotel is clean and comfortable, but a little dated. Our TV was old and did not function properly, air con also played up a bit. Our room was cleaned and made up everyday, only minus was it obviously did not get a vacuum on the 2nd day. So we requested it at reception and it was all good after that. It's in a great location, I feel it was good value […] for what I paid. I would stay there again for sure. Pročitajte višeAutentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"hotel grand chancellor"
The service was excellent very friendly and helpful, rooms and hotel very clean, great location , obviously an older hotel but we didn't care we had all we needed-would stay there again.Autentične Hotels.com recenzije gostiju
Very average. Would not rush backAutentične Hotels.com recenzije gostiju
"Good central location"
The hotel was generally well kept and the staff were friendly. The location close to the beach was ideal.Autentične Hotels.com recenzije gostiju
"Wet weekend in the Gold Coast"
The hotel was well situated and the staff were very helpful. Only complaint would be the time taken for food to arrive after order in the restaurant - about 40-45mins on two occasions.Autentične Hotels.com recenzije gostiju
"People are very rude"
I booked for two people they said there was going to kingside bed in the room but there was two double bed when I complain they were rude I will never go back thereAutentične Hotels.com recenzije gostiju
"SOME ROOMS ARE UPDATED - SOME NOT"
Some of the rooms were updated and new. Some of the rooms (including the one I was put in through hotels.com) were old and needed updating.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Great Location."
Great location, handy to everything, staff are lovely. Hotel had a musty smell in hallways and lift but foyer and rooms are great.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Hotel needs an update"
There was mould on the shower curtain and on the floor of the bathroom and there was a whole where the enamel of the bath had worn out. There was dust over every surface of the bedroom, particularly the lamp bases. The swipe cards rarely worked for entry to the gym and guests needed to interrupt their workout to let others in and the gym to the car […] park was out of order for most of our 3 day stay. Pročitajte višeAutentične Expedia recenzije gostiju
"room"
room was old and uregently need refurbishing.it was like transport back to the 70s or 80s eraAutentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Grand Hotel"
Great location in the heart of Surfers. We were on Level 27 and noise from street was not heard. The service was exceptional. Room was modern and clean. Recommend staying there.Autentične Hotels.com recenzije gostiju
"Disappointed"
Rooms are old, broken kettle, housekeeping didn't finish their job and the receptionist didn't seem to know what she was doing.Autentične Expedia recenzije gostiju
"Convenient location"
Great hotel location, close to Cavill Ave and connected to an indoor shopping centre, however the hotel itself felt very outdated. The decor of the main lobby was fine, but once you went up to the actual rooms it was very old-fashioned and certainly did not have a modern feel to it. It was definitely very clean though and at a great price compared to […] other nearby hotels. Pročitajte višeAutentične Hotels.com recenzije gostiju
"Pleasing Hotel - Great Location"
Only thing we had a problem is that we were under the impression we would be given a king size bed but when we arrived we were told they only had two double beds in a room available and they couldn't move us for our whole stay there.Autentične Expedia recenzije gostiju
"Gold Coast experience"
Hotel is in an ideal location. Did not quite meet my expectations for a 4.5 star rating. Rooms were clean but with a change of towels left on the TV cabinet and all the old towels that were in the bathroom on the floor were left and not removed was less than pleasing. A number of lifts were regular out of service requiring the use of stairs to access […] the car park or congestion on the main high rise parts of the building. The 'restaurant' which we used for breakfast, really resembled a cafeteria with plain laminex tables . Staff were friendly and helpful when approached. Pročitajte višeAutentične Expedia recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Horrible beds"
Location is perfect but everything else is hopeless.Autentične Hotels.com recenzije gostiju
"DISAPPOINTING stay."
Location was good, but the comforts in hotel were bad, beds were not up to the standard, dust near the aircon vent and and a old fashioned tv, that doesn't work properlyAutentične Expedia recenzije gostiju
"Great stay for the easygoing traveller & families."
The overall appearance of the hotel is very up to date. I wouldn't recommend it if you are after an ultra high end modern stay. its great for families and the easy going traveller. it is still up to high standards and classy though the inside of the room finishes are still a bit dated and resembles the 1990's. although very clean and spacious. The standard […] room balcony view is great! The location is absolutely perfect as it links to the local Malls and entertainment without having to cross the street! and the beach is just 2 mins away! I would go there again! Pročitajte višeAutentične Expedia recenzije gostiju
"Good-comfy"
Great Service good location room just right for family stay and close to shops and beachAutentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
Ovaj gost nije ostavio komentar.Autentične Hotels.com recenzije gostiju
"Will be back =D"
Great room, well maintained and an awesome view. Very helpful, friendly staff!Autentične Expedia recenzije gostiju
"Won't be back"
This was not my first choice of hotel. I really wanted to stay at another hotel close by but because we had stayed at this hotel previously we chose this one. I only wish now that I had listened to my instinct and stayed at my first choice. Unfortunately this was probably my last time staying here. There are so many new and wonderful accommdation choices […] available. We checked out of the hotel at 10.00am. By 2.00pm I realised we had left an item of clothing in the wardrobe. We phoned the lost property at the hotel only to be told there was no sign of the item anywhere to be found. The shirt was definately hanging in the wardrobe when we checked out. I realise this is my fault and not the hotels but I am very disappointed that it just disppeared into thin air in 4 hrs. Pročitajte višeAutentične Expedia recenzije gostiju
"Rude female Manager"
They have just opened a nice new bar but closed it at 9 30 without notice on a Friday Saturday night .There were 20 people came in for a brink and when i complained the lady night manager told us to go outside there were plenty of bars opened How rude .I intend to complain to the hotel WE had brought friends back for a nice drink .As for your part we […] have no complaints at all. Pročitajte višeAutentične Expedia recenzije gostiju
"The best place to stay when in Surfers!"
We absolutely loved every minute of it! Grand Chancellor is such a convenient and comfortable place to stay when holidaying in Surfers.Autentične Hotels.com recenzije gostiju
"Rude Receptionist"
Called reception to make a complaint about receiving the wrong room due to misleading information and the receptionist was very rude. She was arguing and giving alot of attitude.Autentične Hotels.com recenzije gostiju
"Location"
Hotel in a great location walking distance to many attractions.Autentične Hotels.com recenzije gostiju
"Awesome & Clean Hotel!!"
I was more then satisfied with my time at the hotel. The hotel staff were friendly and helpful and the room was extremely clean. Very close to everything in Surfers Paradise. Will def stay there again.Autentične Hotels.com recenzije gostiju
Recenzije i ocjene sadržane na ovim stranicama subjektivna su mišljenja korisnika i dobavljača. One ne predstavljaju i ne odražavaju stajalište tvrtke Hotels.com. Hotels.com i strane uključene u pružanje sadržaja recenzija neće se smatrati odgovornima ni za kakvu štetu nastalu upotrebom tih recenzija.