Doubletree Hotel Maya, a Doubletree Hotel - Long Beach

Very enjoyable, and the staff at the hotel was very helpful.

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One of the best hotel experiences my wife and I have ever had. Will definitely be coming back.

It was okay. Nothing amazing about the hotel, but it did have a great free shuttle stop.

Excellent hotel.staff very friendly.Would recommend the balcony rooms in particular

We had a room with an awesome view of the harbor. Rooms were great and facilities were good as wel. Free internet and great beds.

We chose this Hotel because it didn't look like the typical giant corporate chain hotels and was close to the Carnival ship dock. It turned out to be a charming, well maintained "boutique" type property, with a lovely glassed in restaurant overlooking the bay, and pretty pool, neither of which we made use of, but they look like they would be fun if […] it were warmer. The rooms are large and clean and some have balconies overlooking the water. I suppose if we were staying more than one night, the potential for noisiness might have been a problem (you can hear people outside walking by and talking). Be aware it is NOT AT ALL convenient to town but there is a shuttle you can take that is free. As New Yorkers, the $17 parking charge did not strike us as overpriced at all. And the best thing was the service - they let us check out late and when we just missed the shuttle to the Cruise Terminal, Gopal drove us with our luggage on the little golf cart they use to take people to and from the shuttle - definitely above and beyond the call of duty. Would stay here again for sure :) Pročitajte više

Beautiful hotel, nice spacious rooms, friendly service, close to restaurants and shopping. Would definately stay here again.

Parking is 17 Dollars and should be included. Otherwise the hotel was awesome, really clean and nice looking

This is our second stay at the Maya. Carpet was dirty, chunks of stuff on the floor - yeck! Also, Maya tried to charge me $17 when checking out for over-night parking. This was not disclosed on my online purchase. Luckily they decided not to charge me. All in all a disappointment. The cost on Hotels.com was great - the Maya needs to make sure the […] cleaning is done. Carpet also looks a bit old. Pročitajte više

Very nice hotel. We enjoyed our stay

location not so good. Without GPS, I will never find this place. Pictures from hotel's website look better than in person. I think it is overpriced if you are paying full price.

Our family of four stayed here one night as it was close to the cruise ship port we were leaving for the next day. We were all very impressed with the location, friendliness of the staff and would certainly stay here again. There is a free bus shuttle to Long Beach for shopping, eating, sightseeing which is very handy.

Great location. The hotel is very clean and comfortable. Great hot tub and pool area. And of course - the best tasting chocolate chip cookies on the planet!! Free bus to downtown makes it a breeze to check out some local sites.

I was very happy with the service we got and the rooms were very nice and comfortable.

The Hotel Maya is situated near the Queen Mary, making it possible to see the gorgeous ocean liner and a splendid view of the marina from your room if you select that view. Fantastic location! Large screen television and nice amenities, lovely pool and exercise facility. There is deck like seating in the pool area from which you can gaze at the ocean. The […] bathroom however, is inadequate..pretty & clean but.no counter on which to place your things, a sliding tinted glass door makes it awkward for privacy. The style is trendy..like an Ikea store. Most rooms have a balcony with a sliding patio door which makes for a fun experience, especially if you catch the sunrise. The boats on the water are just beautiful to see outside your balcony. We had a few issues and Liz, the manager did everything she could to please us, providing us with a wonderful complimentary breakfast which was very much appreciated. Excellent service. The Hotel Maya does have a $17.50 parking fee. We enjoyed our visit and will return. Pročitajte više

Hotel room is clean with a good size balcony. Got 2 warm cookies when checked in which is very considerate. The bellman is very helpful when told our shuttle is late. He voluntarily helped to call the shuttle company and ensure it is on the way. The hotel locationis a little hard to find, but there is free shuttle bus right by the door that take tourist […] to downtown. Will recommend this hotel to others. Pročitajte više

We stayed at this hotel Nov 5/11, we wanted a hotel close to the Carnival Cruise ship terminal. we received warm cookies on check in that was very cool and this hotel provided a freen shuttle to the ship the next morning. i would recommend this hotel and i would stay again if we cruise on Carnival.

Super close (walking distance) to cruise terminal and the Queen Mary. Awesome restaurant and breakfast bar. We loved our stay here prior to our Carnival Cruise.

Staying at this place makes you feel real relaxed and as comfortable as your own home

My room was large and clean and had a great view. However, this place is not as plush as advertised. We could hear every shower run and toilet flush; the clammor of doors opening/closing in the "hallway" (actually it was outdoors) was annoying. On top of that, I ordered a "bottle" of champagne that should have been advertised as a split, since it was […] minature-sized. Plus, they charge you $17 to park. I should have gone to the Hyatt. Pročitajte više

This hotel was close to many cool attractions, and close enough to access the major highways. It was quiet, clean, and the beds were comfy. Great for two nights to visit family.

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Stayed at the Maya for the Long Beach Marathon. Perfect location, just across the bridge from the start. Very clean and pleasant. Would stay here again.

The parking arrangement is a thumbs down. Charging $15 per day per car , is excessive.

This hotel is across the water from downtown Long Beach. It is quiet and relaxing, but close enough to access all the shopping and particularly the Convention Center facilities you'll need in Long Beach. The restaurant catered a wonderful meal for our group, made to order and very tasty! We enjoyed our stay!

Great Location close to cruise ships and Queen Mary. Free shuttle bus runs frequently between Downtown Long Beach, Queen Mary and Dtree Hotel -very handy. If so inclined all the above locations are well within walking distance.

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Really nice roomy accommodations. Decor excellent. Nice grounds. Good service. Close to attractions. Only negative is parking fee.

We enjoyed our stay. The long beach shuttle service was a great asset. The bus service made it simple to get around with out the hassle of driving and finding a place to park I was disappointing that while we were eating breakfast another guest was allowed to bring their cat into the resturant. The cat was allowed to walk on the upolsthered bench. Their […] serveer asked if we wanted to move. We were just about done and said no thanks. I believe the guest who brought the cat inside should have been moved. Pročitajte više

This hotel is shabby, grubby, and generally not up to scratch. The pool is tiny for the amount of rooms it has to service, there were no where near enough sunbeds. The staff were not great. At check in the receptionist could barely be bothered to tell us where our room was let alone where all the other facilities were. A large area of bar was sectioned […] off for a private function and when we eventually found somewhere it was ok to sit we ended up leaving without ordering as the staff were too busy talking to take our order. To pay $15 per night to park also is ridiculous.I could understand if in a city and had to use a public car park. Luckily we hadn't planned on spending a huge amount of time at the hotel or we would of checked out early. Very disappointing!! Pročitajte više

We loved our stay- pool- great! Drinks- great! Food- AMAZING! views- great! We could have sat on our balcony all night and had fun! Quiet, peaceful, beautiful!

Startedand ended our US round trip at Maya and would like to go back. Located in the beutifull city of Long Beach in quiet surroundings and great view to Queen Mary and Long Beach. The restaurant has a nice patio styled to please you. Great for family vacation and rooms has lots of space and a balcony. SUPER hotel.

Good standard generally if in need of a refresh. Don't take rooms above restaurant as it's noisy. Once we changed the quiet was total and you could sleep soundly with the window open at night and no A/C Restaurant and breakfast were very expensive $15/day parking charge was only mentioned on arrival and seemed excessive

Just stayed here for 2 nights. Great location and view of water. Room had a musty smell when we walked in. They should have replaced the carpet and toilets when they remodeled the rooms. Our toilet seat broke. The air conditioner is a wall unit and very noisy. Restaurant was a litle pricey but good and view was even better. We ate breakfast there the […] next morning before going to Catalina Island. Very overpriced! We should have ate at the Catalina Express but didn't know they would have food. Overall good stay. The room is probably a little overpriced but the view was amazing. Pročitajte više

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good location,, perfect for quiet get a way, right on the water, beautiful view.

This was a great location for Long Beach. We were here on vacation for 2 days and took the free shuttle across the bridge to the waterfront. The view from our room was spectacular, looking at the waterfront city view and the Queen Mary. Nightime view was even better! Loved the hotel: room was very nice (other than the bathroom sliding door); the pool […] and outdoor fire pit spaces were so nice; the walkway takes you up to the QM and was a great walk day or night. The hotel restaurant Fuego was pricey and we avoided it as we were vacationing with 2 young teens but it looked very nice. Our rate at Hotels.com made this stay worth it! Pročitajte više

My girlfriend said 'divine'! Be aware, it's some way out of the main longbeach area. Otherwise, superb!

We stayed 4 nights for a wedding. Found staff helpful. We had a corner garden room in Building 2 and would recommend that as has some water/bridge view. Lots of hotel amenities including beach volleyball, tennis, swimming pool so when you are not sightseeing its fun to hangout. There is a free bus to Long Beach shopping area and The Pike. It is a bit […] hard to drive to but it is well signposted. If you book on Hotels.com the prices for staying here are very reasonable for what you get. Not much problem with noise. Pročitajte više

Stayed for one night during transition. Beautiful view from the restaurant and a nice overall feel to the hotel. Restaurant is a great place to sit and enjoy a few drinks as are some other lovely spots around the hotel. Friendly staff and great decor. No complaints here.

I love this hotel. I have been there with my husband twice now! This hotel makes other hotels look like standard ones. I love the amazing decoration. We especially loved the floating cabanas at the pool. Another plus was the cabana beds found at the fugo hotel restraunt. The free cookies at the front desk are also a nice touch! Mmmm yummy! I can't wait […] to stay there again! Pročitajte više

Besides that there was no towels when I first checked in, we still had an overall good experience. I like that you dont have to be inside your hotel all the time, there is a awesome walk-way right outside the hotel along the water. This is a hotel for those who dont want to be right in the center of the city, its for those who like to get away a li […] ttle. Pročitajte više

Hotel Maya is pretty much a situation whereby you should not judge a book by it's cover. The wrinkle here being that the property looks much better at first glance than your overall experience will end up being. The property has a boutique like feel with nice avante garde details in the common areas. However, service is inconsistent, it depends in part […] on the staff you are dealing with, some are very good, others indifferent and a little snotty which comes as a surprise - this is not the W after all. The rooms are fairly well appointed but the carpets are dirty and stained, this was obvious and spoiled the experience. The water pressure from the showers was surprisingly weak, it takes a while just to get your hair wet. Overall assessment is that there are a lot of fine details the hotel could improve on. Pročitajte više

Simply a great hotel with great location.

i stayed on a holiday so i paid a lot more for one night. i dont think it was worth it at all. the room smelled of smoke in a non smoking room. my water view room was awful. it was pretty much a bridge view. the balcony was very small. i thought it was very ghetto. i did not feel safe walking the trail or being at the pool. not worth what i paid. i […] wish i stayed somewhere else! Pročitajte više

was very close to the Carnival Cruise Terminal. Lovely walkways and close to town of Long Beach. The menu items at the restaurant need some improvement and prices were high for what was offered. There is not much activity in the town of Long Beach but it was easily walked and the free shuttle bus was very nice and very beautiful setting.

Perfect location for a resort type feel hotel. Secluded on the other side of the pier away from everything, yet only a very short drive/bike ride away. Rooms are comfy, but thin walls. If you get ocean view and like privacy, request a room on 3rd floor or higher. We were on 2nd floor but couldn't enjoy the view much because the walk/bike trail goes […] all along the hotel side. People were looking and staring as they passed by. and with one glance up they could easily look into your room. Awkward. Could be noisy if there's a wedding party. we were in Building 1 (farthest away from the lobby/wedding), but i could still hear the music/people laughing. I didnt mind it, but I cant imagine what the noise was like for the rooms located in that same area. Other than that, this hotel was really relaxing and the pool and decor of the hotel as you go along the bike trail was beautiful. Pročitajte više