Holiday Inn Express Lake Buena Vista - Orlando

No complaints, other than the hotel itself being very hot. The room was fine, since it had its own unit.. but it was very warm once you walked into the hallway and into the lobby. I felt bad for the people running the gift shop, it was REALLY hot in there! Its possible it was just broken when I visited. Other than that, no complaints. Room was clean, […] fresh towels & beds were made every night we came back from Disney :) Pročitajte više

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This place made an impression...glad I was there for only one night. There was a dirty sock in the room and there was no linen on the second bed. No soap in the bathroom!

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NOT GOOD AT ALL!!!. The pool was closed due to repairs. Not sure why any Hotel would schedule work on the pool during a holiday weekend. We will never stay at another Holiday Inn.

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the room was old and the air conditioning was extremely either hot or cold and very noisy. There was a severe lack of outlets to plug in any electronics for charging. There was brackets sticking out from the bed that caused severe bruises on us when we tripped on them getting out of bed, The breakfast was very good but it was in a room too small for […] the number of guests in the hotel and VERY WARM so it could not be enjoyed either. I would not recommend this hotel for your vacation travel. Pročitajte više

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“Nice and comfortable hotel. breakfast was not good.

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Great service

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We believe this property will need to be renovated very soon. There is no A/C in the hall way and their serve room door is opened with a fan blows toward it. It makes me feel insecure since we are using an electronic key. I'm maybe totally wrong on this, but this hotel is outdated. Carpet is dirty, air condition is noisy. However, they kept the breakfast […] area very clean and food were served in timely manner. Pročitajte više

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This hotel is located across from Downtown Disney, great location and close to everything! Hot free breakfast served in a big comfortable room. Our double queen bed room had lots of walk in space with a balcony. The bathtub shower is not that big was very uncomfortable! The refrigerator had no freezer section and was smaller than expected. It seemed […] as the air conditioner was broken in and the hallways were very warm. Overall our main reason to pick hotel was because it had a waterslide for our kids , welllll the slide was broken and was not going to work all weekend and the pool was dirty! But has a nice pool deck. Staff was good! Overall good hotel but no kids entertainment at all! Pročitajte više

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Nice location but a run down hotel. Good breakfast. Pool was nice. Maintenance was very good. Got a good deal on Disney tickets but beware of the "tour" . Total waste of time

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Good clean hotel with breakfast.

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EXCELLENT

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There is an abandoned hotel next door, for a start. It just made me feel uneasy, although the surrounding area is much better than any hotel on I-92. While we were only staying for a night, we were disappointed to find the rug coming apart from the wall. Also, the bathroom looked messy and the bed looked "sat on"... For the same amount of money, we […] could have stayed at a value Disney hotel and at least saved $14 by taking Disney transportation to the parks. The free continental breakfast was the worst we have ever had at any other Holiday Inn or Holiday Inn Express. We wouldn't complain about the furniture not matching, but the rusty bathtub and musty smell sent our experience downhill. For the price, stay at Pop Century or similar at Disney... If your an adult couple traveling alone, both options will still be surrounded by lots and lots of children... but at least at the latter you have that Disney customer service experience. Pročitajte više

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The hotel staff, from the front desk to the maids, were very pleasant & willing to help. This was a welcome surprise

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The best part of this hotel was the breakfast. They offered hot items along with the standard bagels, yogurt. Each day the people maintaining the breakfast did a great job of keeping the food stocked and the dining area clean. The hotel pool was much smaller than the picture leads you to believe on the website, however my daughter is only4 and enjoyed […] the pool. Overall a good stay considering the value. Pročitajte više

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We loved the hotel. great value for the money. The breakfast has something for everyone. Easy to park and get to room fast. Room very comfy and roomy. Pool has a fun slide for the kids! Eat breakfast out bu the pool! Love this location. Very close to Downtown Disney and all parks!

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We stayed here for 3 days for our Disney vacation and liked it. There were a few little quirks, no towels and a leaky faucet, but they took care of that right away! It is an older hotel, but the rooms were a good size, and there was a balcony, but it looked onto the roof. On the upside, great location to Disney, within walking distance to restaurants, […] friendly staff and an awesome pool. Our kids, ages 6,7 and 2 loved the pool and the waterslide was so much fun for them! We spent one whole day just lounging by the pool. Overall, we really liked it and would go back! Also, great breakfast and terrible wifi! Pročitajte više

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I was not at all satisfied. When my kids and I returned from Disney World at 10:30 PM, the housekeeping had not cleaned our room. We didn't have towels, soap, toilet paper, and the garbage wasn't taken away. The next day, we complained to the manager which promised to take care of the problem and was so sorry for what happened, but the same story happened […] again for the second day. When we came back the second day, they had only fixed the beds, the clean towels were left on top of the sink, there was no soap to wash our hands, no coffee, and they didn't vacuum the room. It was a very dirty hotel and I will not be staying there again. Pročitajte više

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The staff was very friendly and accommodating. The concierge did not necessarily have the best deals...not even any secret deals like some have. After I payed for tickets through the concierge I went back up to my room and found a much better deal within 2 minutes. The breakfast buffet was plentiful...great way to start off your day. They even did a […] little something for Easter morning. Pročitajte više

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Not a good hotel for a family of 5 or more. The room is so small and need more tlc. The pool is so small, it is deceiving in pictures. Breakfast is ok but it is the same everyday so if you stayed for a couple of days it will will be not ok anymore. internet/wifi is so bad in our room. You have to get out of the room to get a connection.i will not book […] in this hotel again. Pročitajte više

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We were extremely happy with this hotel and would definitely stay there again. It is a few minutes away from Disney and they offer a great free breakfast.

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WAS A GOOD EXPERIENCE, BECAUSE THE HOTEL HAS A VERY GOOD CONVENIENCE LOCATION, FURTHER THE SURROUNDING NEIGHBORHOOD IS GOOD AND WE HAVE SOME RESTAURANTS AND OTHER STORES AROUND THE HOTEL AND DISNEY DOWN TOWN IN NEAR (FOR THAT REASON IS POSSIBLE WALK TO THIS PLACE IS YOU WANT).

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Stayed with my family for a week. The room was clean and the service was great. Main attractions and shopping centers are only about 15 minutes drive away. We really enjoyed our stay.

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Hotel provided a quality value added experience for this location. Thank you.

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We waited 20 minutes in line to check in at 11pm at night with a 2yr old after a 3hr car ride with 1 person in front of me when I walked in. Housekeeping started vacuuming the halls around 7:45am Saturday morning. The Wi-Fi didn't work from my room for my laptop or IPad. My daughter found trash under the drapes. BUT: Breakfast was nice. Pool area very […] nice. Staff seemed nice once we were checked in. And location is everything. Parking was tough with a young child too. Pročitajte više

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Great location for Disney. Downtown Disney is very close.

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I have stayed in a lot of hotels in my life and this was a VERY nice family hotel. I must say that I was tempted to steal the bed!!! I have a very bad back so sleeping on a mushy bed is a killer. The mattresses were phenomenal. Not squishy and saggy at all!! Well done!

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Friendly staff, clean facility, convenient, lovely pool area. Rooms unavailable early, and water slide not working--disappointing for kids. Had to ask twice for a rollaway cot but on second request it was promptly brought. Only one staff person available for check in--could have used additional help although the person on staff was very pleasant, helpful […] and unflustered by the line. Pročitajte više

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While our rooms A/C units worked well, the hall ways had NO A/C. We were told they were waiting for a part to repair the unit. The pool was GROSS and broken. I would not let my grand daughter into the oil slicked, green pool. The breakfast was quite nice, lots of food, and drinks. The staff was very helpful and worked hard. Please give them a break […] and spend some money on this hotel. It is very run down. I was surprised and disappointed. Pročitajte više

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Pulling up there were lights on the building that were burned out. The lobby was fine and the breakfast area was the most ample one I have seen. We had a petrified bug smooshed on the back of our door, the room was dated and the bathroom really small. We normally really like HI Express and I booked this one based on the pool. The first night we were […] told the slide was down but the pool was open. At breakfast maintenance was roping the pool off - closed. That was the final straw. This hotel is run down and in need of renovations. The pool looks like a swamp with chipping paint. I have no idea when the photos were taken, but they must be OLD!!! We looked in the hot tub and it looked as if someone dumped sand into the bottom. The location is great. It is near shopping and restaurants. We stayed 1 night - checking out early of a planned 4 night stay. We have a 5 and a 6 year old and no pool did us in. They did have a deal with the hotel across the road to use their pool but with 2 kids and pool stuff crossing a busy street was not going to work for us. Pročitajte više

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Hotel is older but the rooms were modern and clean. The pool could use some maintenance. I would say it's a good value for the price and i would stay again.

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Hotel was practical, and pretty comfortable. Bed was a little hard but rooms spacious and staff welcoming. Great to be able to enjoy the parks but get away again at night.

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The room smelled very musty and was almost unbearable when we entered the room. Since we were tired and needed to get some sleep, we just dealt with it. The real clincher for me was that there were NO towels in the room, except for one face cloth and one hand towel. I didn't even realize they were missing until I was dripping wet! Then when I went to […] the front desk, they took 20 minutes to get them up to the room. By then, we were ready to leave and did us no good. . . . I expected more, and was definately disappointed. . . Pročitajte više

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It wasn't far from downtown Disney or the other Disney parks but it was not in what i would consider to be downtown Disney area. The pool was very small. The parking lot had lighting. Elevators were not too slow. The breakfast buffet was average. Public bathroom convenient to breakfast area and pool area which is convenient with small kids. The room […] appeared relatively clean. Overall not that bad if a place for a three day stay. Pročitajte više

Autentične Expedia recenzije gostiju

the pool was was nice and had a small waterfall over a small slide, free internet in rooms with the password they provide you and internet with use of a printer in the lobby, the breakfast offered good food and it was easy to get around. Check in was a little slow as the registration desk was also the concierge but the person was friendly and infor […] mative. Pročitajte više

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FELT VERY SECURE

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The hotel has a great location near Disneys parks. Facilities for guests are Pool, whirlpool, laudry machines. Breakfast is good. Rooms are old fashioned.

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Autentične Hotels.com recenzije gostiju

The bathroom walls had mold on it. The beds very uncomfortable. The lightening was to dark in room. No lobby help to take luggage up. Luggage cart was in bad shape. This hotel needs an overhaul. Def paid to much for this hotel. Will not be returning

Autentične Expedia recenzije gostiju

They offer decent breakfast, but it is only until 9:30.

Autentične Expedia recenzije gostiju

I arrived at 1:00 am after a hole day in Magic Kingdom. In the front desk they assigned me room 528 when I open the door the room was dirty, tv on, bed not done, towels in the bed; so I ask for a change of room and they told me to wait until someone clean the room. I was upset because I have 3 kids and I was carry one of them, then maintenance man came […] and onece I seriously requested other room they send me to 310, just before open the door, the maintenance man received instructions by radio to switch to room 107, so we finaly get a clean room, but when I tryed to use the phone to tell my friends about the changes the phone didn't work and they were unable to fixed. Pročitajte više

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Service was terrible. Key wouldn't work and the front desk acted like we didn't know what we were doing. Maintenance guy had to come let us in. Bed was missing blankets and parking lot not very well lit. Elevator noise in our room kept us awake.

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