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442030248207Ovaj poziv je besplatan. 24 sata dnevno, 7 dana tjedno
Lokacija.
Smješten na plaži na području Miami Beach - South Beach, Sunny Isles Beach, Marco Polo Beach Resort Ramada Plaza, u blizini su: znamenitosti Trgovački centar Aventura, Gulfstream Park i Državni park rijeke Oleta. Dodatne znamenitosti na tom području su Haulover Park Marina i The ArtsPark at Young Circle.
Značajke odmarališta.
Marco Polo Beach Resort Ramada Plaza ima otvoreni bazen, minisauna i sauna. Ovaj objekt s 3-zvjezdice/a, odmaralište sadrži poslovne pogodnosti koje uključuju: poslovni centar i audiovizualna oprema. Ovaj na plaži odmaralište ima restoran i bar/salon.Gostima se svako jutro poslužuje besplatan doručak. Osoblje može dogovoriti sljedeće: catering usluge za posebne prigode i organizacija turističkog obilaska. Dodatne pogodnosti su dječji bazen, prostorija za fitness i recepcija za osobne usluge (concierge). Uz plaćanje, gosti imaju pristup prijevoz do i od zračne luke u zakazano vrijeme. Parkiralište za goste dostupno je uz nadoplatu. Ovo je objekt u kojem se ne puši.
Sobe za goste.
250 sobe/a s klimatizacijom u objektu Marco Polo Beach Resort Ramada Plaza uključuju: sefovi i besplatne novine. Sobe imaju: bežični pristup internetu.Televizori su opremljeni sljedećim: premijski kanali - kabelski. Sve smještajne jedinice imaju sljedeće: telefon s izravnom vanjskom linijom s govornom poštom.Kupaonice nude sljedeće: kombinacije tuša/kade, sušila za kosu i besplatne toaletne potrepštine.
Sve sobe imaju sljedeće: hladnjaci i aparat za kavu/čaj.Dodatne su pogodnosti glačala/daske za glačanje i radio sa satom. Osim toga, sljedeće pogodnosti dostupne su na zahtjev: mikrovalne pećnice i pozivi za buđenje. U ponudi je pospremanje svaki dan.U objektu Marco Polo Beach Resort Ramada Plaza u sobama za goste se ne puši.
Mogu se naplaćivati različite naknade za dodatnu osobu ovisno o pravilima hotela.
Pri prijavi zatražit će se službeni identifikacijski dokument s fotografijom i kreditna kartica ili gotovinski polog za slučaj dodatnih troškova.
Posebne usluge ovise o raspoloživosti u trenutku prijave te mogu uzrokovati dodatne troškove. Posebne usluge nisu zajamčene.
Ovaj hotel ne nudi nikakve značajke prilagođene osobama s invaliditetom. Odaberite drugi hotel ako želite rezervirati sobu sa značajkama prilagođenim osobama s invaliditetom.
Marco Polo Beach Resort Ramada Plaza ima restoran na samom mjestu.Gostima je ponuđen besplatan doručak svakog jutra. Dostupna je sljedeća usluga: usluga u sobi (tijekom ograničenih sati).
U sklopu hotela nalaze se otvoreni bazen i dječji bazen. Ostale rekreacijske opcije su sauna, minisauna i prostorija za fitness.
Rekreacijske aktivnosti navedene u nastavku dostupne su na samom mjestu ili u blizini; mogu se primijeniti naknade.
Neki objekti mogu naplatiti dodatne naknade za pogodnosti ili usluge, čak i ako ih ne koristite. Državne pristojbe ili porezi također vam se mogu naplatiti prilikom prijave ili odjave. Ovaj objekt obavijestio nas je da naplaćuje sljedeće naknade:
Uključene su sve pristojbe koje nam je objekt dostavio. No pristojbe se mogu razlikovati ovisno o, primjerice, duljini boravka ili vrsti sobe.
Sljedeće naknade i polozi naplaćuju se prema objektu u vrijeme usluge, prijave ili odjave.
Gore navedeni popis ne mora biti konačan. Obvezne hotelske naknade ne moraju uključivati pristojbe i podložne su promjeni.
During Passover, April 5 - 15, 2012, all hotel food outlets will be closed except for the Italian Pizza Restaurant.
Mogu se naplaćivati različite naknade za dodatnu osobu ovisno o pravilima hotela.
Pri prijavi zatražit će se službeni identifikacijski dokument s fotografijom i kreditna kartica ili gotovinski polog za slučaj dodatnih troškova.
Posebne usluge ovise o raspoloživosti u trenutku prijave te mogu uzrokovati dodatne troškove. Posebne usluge nisu zajamčene.
Renowned for beautiful sandy beaches, exciting nightlife, and designer shopping, Miami Beach is South Florida's playground. Visitors can lounge ocean-side, dine al fresco on international culinary delights, or browse clothing boutiques. For family-friendly fun, Miami Beach also boasts a seven mile sandbox enclosed by the city's boardwalk, which is perfect for jogging and rollerblading.
pogledajte sve hotele za: Sunny Isles Beach"Overpriced and poor service and cleanliness"
Overprices, bad service and not very clean at all. Way to outdated!
I was disappointed about my stay at this hotel since I was not aware and I was not informed about the high parking prices, plus the weather was horrible. Did not get to enjoy my stay at the hotel at all.
Thank you for leaving a comment on your recent visit to our resort. Our valet fee is $18 daily for unlimited access, all fees are published on the internet and you may have overlooked this. Every guest’s comfort is important to us; we value your feedback and hope you appreciate the attention paid to your concerns.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaI dont like when people who park my car wait very obvious for me to give them tips. They look in my hand when i leave my car and when i picked up my car. They give me dirty look if I dont give them tips. I dont have to. I pay them when I picked up car. If it was twice a day I pay 2 times not 4. It is enoupfor us to pay 18 dol. a day. for parking. But […] overall stay was pleasant. Pročitajte više
We appreciate your taking the time to leave a comment on your recent stay. We are disappointed to read that you encountered some challenges with the valet staff during your visit. We have shared your notes with the valet management team who was equally dissatisfied with the news. The valet team has since held a refresher meeting to review our resort’s commitment to customer service. Again, thank you for visiting our resort and for leaving a note regarding your experience.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Worst place Period"
Enough said
Thank you so much for taking the time to leave a comment on your recent stay at our resort. We are disappointed to learn that there many have been some aspects of your stay which fell short of our expectation and wished you had approached our management team for immediate address. We are always appreciative when our customers leave feedback on their stay; we hope that you will consider returning to our resort in the future, as we would love an opportunity to regain your confidence.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Marco Polo BEACH RESORT"
I'll start right off with the CONS... The only cons we had was we were assigned to the wrong room & the room was a mess, but they gave us a much better room; the day of check-out, the toilet didn't flush well & caused a flood in the room, but the hotel has such an amazing staff & they took care of everything. Now to the PROS... In all of my stays at […] different hotels, Marco Polo Beach Resort has earned a top spot! If you're going to Miami for the beach, MPBR is the perfect place to stay at! You step out to the pool area & the beach is right there; the resort is LITERALLY on the beach! I wish we would've stayed here for more than 1 night, but the enjoyment we got from one night is enough to make us keep coming back in the future! Also, the price of the room we paid for the weekend we stayed... BEST DEAL IN MIAMI! Do not hesitate to book a room here; you'll be pleasantly surprised with this place. I can't wait to come back! :) Pročitajte više
We are pleased to read that you enjoyed our oceanfront setting and that you were satisfied with the service and our competitive pricing. We are also pleased that our amazing staff was able to relocate you to another room after the flood in your room. Once again, thank you for leaving a comment and we look forward to hosting you on your next visit.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Awesome stay"
We enjoyed our stay and with the upgraded room was a real treat. We will be back. Tell the staff job well done.
Thank you for choosing Ramada Plaza Marco Polo Beach Resort, a family friendly resort. We are happy to read that you enjoyed the dedication of our staff as much as we do. Thank you choosing the Ramada Plaza Marco Polo Beach Resort and we look forward to rendering an exceptional vacation on your next stay.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaOvaj gost nije ostavio komentar.
"marco polo ramada"
Ovaj gost nije ostavio komentar.
"Confusing Info when booking"
Marco Polo - Ramada (Miami) - good location, facilities - OK. Problems: when I booked, the website did not inform me on resort charges ($10 per day), though said 'taxes and resort fees included'. I'd prefer to know all my charges in advance when I do booking, not when I arrive to the hotel. Also, the last day before Passover, the continental breakfest […] included only cerial and frutes, no bread, no eggs, no cheese... The website warn that food outlets are closed before Passover, but, in my opinion, the hotel should provide continental breakfest, if it's included in the price. BR, Alex Pročitajte više
We appreciate your leaving feedback on your recent stay at our oceanfront family friendly resort located in the quiet upscale Sunny Isles Beach neighborhood. Our taxes and fees are published on the internet and you may have overlooked this. We diligently inform guest in advance of the closure of all of our restaurants during Passover. Our resort offers a complimentary breakfast to our guests each morning and this is appreciated by our many repeat guests and sets our property apart from other resorts in the area. Every guest's comfort is important to us; we value your feedback and hope you appreciate our efforts in handling your concerns.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Never again!"
This hotel was nothing it claimed to be. Our room was fit for perhaps drunken spring breakers. It smelled musty and was not clean. I complained and we were transferred to a room that was at least clean. The entire hotel smelled a bit like hair permanent. The "continental breakfast" was a joke, from stale bread and generic everything. I will never stay […] at this hotel again nor would I recommend it to others. Pročitajte više
Thank you for posting a comment on your recent visit to our resort. We are disappointed though to read that you faced some challenges during your stay. Your note regarding the coffee was shared with our Director of Housekeeping and our Food and Beverage management teams. Once again, thank you for leaving feedback and we hope you appreciate our attention to our areas of opportunity and hope you decide to give us another chance to regain your confidence.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Marco Polo"
We stayed at the Marco Polo for only 1 night upon returning from a cruise. They were able to accomodate us and checked us in very early which was extremely helpful since we were travelling with 2 young children. Our room was very large and had a nice kitchenette. We were pleasantly surprised because there was a lot of renovating going on in the lobby […] / lower levels. It is in a very nice neighborhood with many restaurants / shops in walking distance. The concierge/bellman were really helpful. Pročitajte više
Thank you for choosing the Ramada Plaza Marco Polo Beach Resort and for leaving a review. Our staff is delighted to read that you enjoyed the services of our hotel personnel and the property updates as much as we do. Our resort has many room categories to choose from and our rooms with kitchenette are a favorite of families. We know you have many options and we would be honored to welcome you and your family again should you decide to visit our resort on your next visit to the Miami Beach area.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"OK if price is acceptable"
The hotel is, comparable with other hotels in Miami, Beach very good.. The Music on the Poolside is terrible - Techno Bronx House etc. - nothing for people over 30. The staff on the Registration Welcome Desk is not very friendly and slow. Sometimes we waited for the Car (Valet Service) until 35 minutes - a problem if you have appointments. But over […] all a nice older hotel. Pročitajte više
Thank you for leaving a comment on your recent stay at our resort. We are disappointed to read that some aspects of your stay were not as perfect as our management team would have liked. We have copied our Food and Beverage team on your notes and we have also passed your comments along to our Rooms Division department for follow up. Again, thank you for visiting our resort and for leaving a note regarding your experience. We hope to host you again in the near future at the Ramada Plaza Marco Polo Beach Resort.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaOvaj gost nije ostavio komentar.
"Marco Polo Hotel1902 Collins Ave - N Miami Beach"
The air conditioning sounded like a lawn mower with very poor maintenance. The breakfast tray and all its smells of onions was not collected from our room until we returned to the room at 10pm when we placed the tray in the corridor. It was still there at 9am in the morning.
Thank you for leaving a comment on your recent stay at our oceanfront family friendly resort located in the safe upscale neighborhood of Sunny Isles Beach. We are disappointed to read that you encountered a few challenges while vacationing with us. I have shared your concerns with our Food and Beverage department as well as the Housekeeping department for follow up. Every guest’s comfort is important to us; we value your feedback and hope you appreciate our efforts in handling your concerns.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza":( bed bug bites"
All was fine and do-able until my roommate and I came back home, after a week stay, and bed bug bites began to appear. We're 100% sure this is where they came from because it takes up to 9days for symptoms to appear and the day we were leaving my roommate had an actual bug in her bed; unfortunately we had no idea that it was a bed bug until we returned […] home:( nice workers #thatisall Pročitajte više
"Nice pool personnel"
The bed was very comfortable. The hotel personnel were nice. The dinner service was awful. Way to expensive. The pizza was delicious...I wish they would have let me know 18.00 for parking. And 18.00 for valet.
We appreciate your taking the time to leave a comment on your recent stay at our resort. Our staff is delighted to read that you enjoyed the services of our hotel personnel and comfortable bedding as much as we do. The valet parking fee of $18 is published on the web; the fee allows unlimited access to your vehicle. Our Food and Beverage management team was copied on your notes regarding the pricing and service of your dinning experience. We know you have many options and we do hope that you decide to visit our resort the next time you are in the Miami Beach area.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Watch out for hidden fees at Marco Polo"
There were additional fees that showed up when we checked in. Towel fees were one. The windows were filthy. I would not recommend staying here.
Thank you for posting a comment on your recent visit to our hotel. Our pricing is very competitive for the area and all of our fees are published on the internet. Chairs, umbrellas and towels on the pool deck are part of the resort fee. Services provided on the beach are managed by an outside company and the pool personnel instructions the patrons prior to issuing the amenities. Once again, thank you for leaving helpful feedback and we hope to host you on your next visit to the area.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaOvaj gost nije ostavio komentar.
Shower leaked all night after attemped repair. AC gave out during nite. Retrival of valet parking at 7:45 Am took 30 minutes with onlly 2 ahead of me..Staff nice.
Thank you for choosing our family friendly oceanfront resort on your most recent visit to the Miami Beach area. Thank you for noting the warm hospitality of our staff. We wished that all aspects of your stay were as favorable as we would have all liked. A copy of your concern was shared with the guest relations and maintenance departments. Our valet management team was copied on your notes regarding the wait period for your vehicle. Once again, thank you for leaving feedback and we hope you appreciate the efforts made to make your future stay with us a memorable one.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"hotel very goog location friendly staff"
Hotel is good staff are friendly. Hotel is old and you can feel and smell it. The pool is good not heated though. It wascold. The beach location is the best. Close to every thing you would need. The breakfirst isnot thatgreat. I would stay here again.
"Distant location"
Took almoust 45 minutes by bus to south beach! Not European-quality hotel, poor breakfast (not a single vegetable or piece of cold cuts or cheese).
"Howling windows"
Wall to wall windows offer a great albeit smeared. IWW of the ocean but the windows leaked so bad they whistled and howled with the wind all night. Yes the wind was blowing but not like the gale force that it sounded like. Slept sporadically. Gritty floors. Red mold stains (I refuse to assume it was blood) were scattered around the bathroom walls and […] floor. As to the staff, it wasn't their job to help us (apparently). Breakfast buffet was so bad (and non accomadating for gluten and lactose conditions) that we didn't stay beyond 8am. No bedbugs in our bed anyway). Pročitajte više
Thank you for posting a comment on your recent visit to our resort. Our Director of Housekeeping was copied on your notes regarding the condition of the windows, floors. Our Rooms Division team was also copied on your notes regarding the guest service level rendered. Our Food and Beverage Manager has received a copy of your notes and is reviewing our menu offerings. Once again, thank you for leaving feedback and we hope you appreciate our attention to our areas of opportunity and hope you decide to give us an opportunity to regain your confidence.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Not a Resort but on the beach"
The Marco Polo can be a noisy place. the walls between the rooms will transmit sound clearly. The large pool is heated but I could not swim laps even when I was the only swimmer in the pool. The pool is devided with a rope. Public places such as Lobby, restaurant and night club decore are frozen in the 1950's. But I like the place and I will return. […] Parking is not free and was added to my bill. Pročitajte više
"Service"
The hotel help was outstanding and very resourceful as for as giving me as a springbreaker. A mother of two teenage boys we had an experience that we would never forget. Everyone was very friendly.
Ovaj gost nije ostavio komentar.
"Bad Service"
The front desk staff needs a major refresher course in customer service. 3 staff members were helping two people (one was probably being trained) however I had to wait 10-15 minutes just to get my key recoded. Additionally, there was a fire alarm on my floor-had to go down 11 flights of stairs only to find out that it was a drill/error. No apologies […] or explanations. For what I was charged to stay here-no way and never again. Pročitajte više
Thank you for leaving a comment on your recent visit to our resort. We do apologize for the delay you experienced during check in, this was addressed in a department meeting as an opportunity. We have recently completed a complete test of our fire alarm system, however, announcements were made that a test is been carried out. Every guest's comfort is important to us; we value your feedback and hope you appreciate the attention paid to your concerns. Again, thank you for visiting our resort and for leaving a note regarding your experience.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Believe It 30 Years Old T.V"
Are you kidding me? those rooms need a realy new make over A..C. SOO NOICE have a big leak have to put some towels on the floor so I don fell CANT, GET TO SLEEP. AND TO TOP OF ALL THIS HIDEN PRICES ONCE I REGISTER IN.
We appreciate your taking the time to leave a comment on your recent stay. We are disappointed to read that your encountered some challenges during your visit. We wished you had approached a member of management while you were on property; we would have gladly relocated you to another room based on availability. All of our fees are published on the internet and explained to each guests at check in. Nevertheless, every guests comfort is important to us and hope you appreciate the attention paid to your concerns. Again, thank you for visiting our resort and for leaving a note regarding your experience. We hope that you will consider returning to our resort in the future, as we would love an opportunity to regain your confidence.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Ramada Marco Polo"
The worst stay that I had I would never send anyone to this hotel it was the worst experience of my life
"almost great"
Great spot needs alot of work lots of hidden charges and undelivered services Desk help are not well trained Valet great house keeping cheerfull Most staff had trouble. With english I wanted to like the place but would not stay again
"Great location and good hotel"
I stayed a week at this hotel and had a very pleasant experience. Staff was friendly and helpfull. Recently renovated so rooms and all facilities very nice and clean. Rooms have kitchenettes which is great if you have special diet, kids, or just want the option not to eat out all the time. There is a charge for parking which has become the norm in these […] hotels but the good thing is that if you have guests they can park all day for only $8. Continental breakfast was ok. Great location on the beach and close to restaurants, shops, a big mall, etc. If you are Jewish and observant they have an Orthodox Synagogue right on the premises and many Kosher restaurants in the area. Pročitajte više
Thank you for leaving a comment on your recent stay at our family friendly oceanfront resort. We are pleased that you enjoyed your accommodation, beautiful ocean views, and the friendliness of our staff as much as we do. We have several room options and we are happy to read that you enjoyed your partial ocean view with kitchenette room which is requested by many families travelling with kids. You will be pleased to know that we have revised our daily complimentary breakfast by adding new hot items. As a special bonus, there is a Synagogue located on the lower lobby. Once again, thank you for leaving a comment on your recent stay and we hope to host you on future visits.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaOvaj gost nije ostavio komentar.
"Smelly, Dirty, and GROSS Marco Polo Beach Resort"
My stay at this hotel was terrible from start to finish. When I first arrived the front desk staff did not greet at all in fact she didn't even acknowledge me until she was done doing whatever she was doing. Then when I got to my room I was disappointed that the room smelled very bad and the temperature was freezing cold and the thermometer would not […] change. After being there for a few minutes the maid showed up to clean the room and was very confused as to why I was checked in already, it was around 5:00 pm at this point. Then a couple hours later I got a phone call from the front desk saying the previous guest left something in the safe and they needed to come get it, which was fine if they would have just come up to the room and taken care of it but no they had me wait an addition 40 minutes before showing up to take care of that! The next morning I went down for the free breakfast. I have never seen anything like that before in all of my travels. The dining room was dirty, dingy, and just gross and there was no water for the guests and their version of breakfast was soggy and runny eggs and your choice of either toast or bagel with coffee. By far the worst experience. Will never go there again and encourage everyone else to find another hotel! Pročitajte više
We appreciate your leaving feedback on your recent stay at our oceanfront resort located in the upscale Sunny Isles Beach neighborhood. Our management team is disappointed to read that some aspects of your stay were not as memorable as we would have all liked. The Rooms Division Manager immediately addressed the issues in a department meeting where employees were reminded of our commitment to delivering a consistent quality of customer service. Also our Director of Housekeeping and our Food and Beverage Manager also held similar meetings with their staff. Please be assured that these teams have taken your concerns very seriously and plans are in motion to significantly improve the service renderings. Once again, thank you for leaving your feedback on your vacation with us; and we hope you decide to give our resort another visit as we would love an opportunity to regain your confidence.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Nice hotel but choose room carefully"
If you should stay at this hotel make sure you ask for a romm in the back of the hotel. We had a day early check in and our reserved room wasn't available. They put us in a room on the side of the hotel and the noise from the street was terrible. The windows are really thin a you hear everything. However the room in the rear of the hotel was nice and […] quiet. I would stay at this hotel again. Pročitajte više
"Would Avoid if Possible"
Hotel lobby, pool area and other common areas are okay and maintained; however, the rooms are majorly outdated, not so clean and have cheap bedding. There seemed to be an overwhelming musky odor throughout the entire floor I was on and through another three floors below mine. I only know this because none of the ice machines worked and I had to go […] through four floors to finally find one that did. Most of the staff was very good, helpful and or eager too. I booked this through Hotels.com do I tjought all was paid for except at time of check out I was given a bill for an adfitional amont for amenities and daily charge but yet I had not used anything other than just my room. At that point it wasn't the money but rather the principal of the matter. So whatever I saved by using Hotels.com I ended up giving it back at checkout. Only if I absolutely had to stay there again would I. If not I will play it safe and go to a Mariott. Pročitajte više
Thank you for taking the time to leave feedback on your recent stay at our resort. We are happy to read that you enjoyed the friendliness of our staff as much as we do. Our Director of Housekeeping was copied on your notes regarding the odor on the floors. You will be pleased to know that we are making many improvements to our common areas of which our management team is thrilled about and our future guests will be very delighted with the upgrades we are making. Our resort fee of $10 is very competitive for the area, and our fees are published on the web. In addition our front office agents are familiar with billing and would have happily handled any billing inquires you may have had at checkout. Every guest's experience is very significant to us and we hope you appreciate our interest in your concerns.
1 odgovor hotela Marco Polo Beach Resort Ramada Plazawould not recommend to my friends or any businesses to stay. our room had bugs in it. first night a bug crawled across my wifes kindle. saw a couple of more that evening. saw a older lady walking her dog on our floor. need to update rooms very badly. make them more modernized. service was subpar at best. couldnt get on the beach from pool deck. just […] at certain hours. needs a lot of TLC the hotel does! I will say that the best part of our stay was the big bed and nice matress. that was a plus. and the pizza place downstairs near the little shops was nice. i will say from the outside the hotel looks good. the inner part of the hotel needs to be moderized a bit more. Pročitajte više
"Hotel in Florida"
Waited in line for 20 minuts to check in; Waited in line 15 minutes to check out; Paid an exorbitant fee to make two long distance phone calls; Construction going on, very messy in areas. Charged $10 per day per room at check in for an entertainment fee, it did cover a limited breakfast buffet.
"Marco polo hotel"
I stayed there for new year vacation for 5 nights. The hotel has not been upgrade. outside has been recently painted. the windows are from 60's . The location is pretty good. the people attending tables at breakfast were not friendly .price of the rooms were OK. I really liked the big room we were in.
Thank you for leavingfeedback on your recent stay at our resort. We are disappointed to readthat some aspects of your stay were not as pleasant as we would have allliked. Your notes regarding the unfriendliness of the breakfast staff waspassed to the Food and Beverage manager who held a refresher course with theteam members. Our oceanfront resort wasbuilt in 1967 and had since undergone a major renovation. On your next visityou will be very pleased with the new carpets in the corridors and the Updatesto the Lounge in our lobby. Again, thank you forleaving your comment on your vacation with us as we use our customer feedbackin our daily decision process.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaGreat view and excellent staff
Thank you so muchfor leaving a good comment on your recent stay with us at the Ramada Plaza Marco Polo Beach Resort. We are delightedto read that you enjoyed the breath taking ocean views and courteousness of ourstaff as much as we do. Thank you for choosing our resort and we are lookingforward to rendering another great vacation soon.
1 odgovor hotela Marco Polo Beach Resort Ramada Plazawalking thru the lobby and hallways I was afraid as to what my room would look like being that they were under remodeling conditions. I was astonished to find a beautiful ,clean, modern room with a small kitchen. The breakfast in the morning was complimentary and the staff was gracious. I highly recommend this hotel especially for families wanting to […] vacation. Pročitajte više
Thank you so muchfor leaving a nice comment on your recent stay with us at the Ramada Plaza Marco Polo Beach Resort. Our oceanfrontresort is an ideal setting for a family vacation. We have many room choices andI am pleased that you enjoyed your room with kitchenette. Also we are delightedto read that you enjoyed the complimentary buffet breakfast which is a crowdfavorite. We are currentlyinstalling new carpets in the hallways. On your next visit you will be verypleased with the new carpets in the corridors. Once again, thank you for thekind comments and we hope to welcome you back to our resort.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Marco Polo Beach Resort Ramada Plaza"
We stayed at the resort for 1 night on the way down to Key Largo. The hotel staff was extremely friendly, gave out candy and mini muffins during Christmas break. The complimentary breakfast was well-staffed and maintained. We stayed in an ocean-front room, watching the sun rise from our balcony was an amazing start to our vacation. Would recommend this […] hotel to our friends and family. Pročitajte više
We know you had manychoices in accommodation and are pleased that you selected our resort. We are pleased to readthat you enjoyed our friendly staff; delicious complimentary breakfast andawesome ocean front rooms as much as we do. Thank you so much forrecommending our resort to your friends and family and we hope to host yourgroup on your next visit to the Miami Beach area.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"excellent"
I was please with the service
We appreciate your takingthe time to leave a great comment on your recent vacation at the Ramada Plaza Marco Polo Beach Resort a family andpet friendly resort. We are pleased that youenjoyed the service at the resort and we hope to host again should you decideto visit the Miami Beacharea.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"hotel marco polo. miami. dont bother"
Checked in, checked out.! Had booked a 'renovated' room. Obviously someone was having a laugh. Plaster peeling off walls together with a paint job done by cowboys. Bathroom grubby, need I say more ! Curtains and upholstery in need of a clean , topped off by an awful stale smell. Take everything you have just read and apply it to the rest of the hotel […] as we had a good look around at the public areas and you have got a good idea why we left !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pročitajte više
Thank you forleaving a comment on your recent stay at our family friendly resort located on Sunny Isles Beach. We wished you hadmentioned your concerns to a member of our management team as we would haverelocated you to another room based on availability. We are remodeling theunits in stages and our many guest have appreciated during their visit with us. Our Director ofHousekeeping was copied on your notes regarding the cleanliness of the roomsand your mention of the odor and the upholstery. Also, the maintenance issuessuch as the peeling plaster on the walls were brought to the attention of theMaintenance Manager and immediately a work order was carried out. Our management team iscollective apologetic for the experience you had and hope you decide to visitthe hotel again in the near future as we would love an opportunity to regainyour confidence.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaOvaj gost nije ostavio komentar.
"great view of ocean...& that's all! :-/"
I should have read the reviews prior to booking this hotel. The room was old, flaking paint & rust in almost every corner of the room. I kept my shower shoes on in the bathroom& shower. The frig was leaking all over the tile floor & the balcony was so rusty, I was afraid to go out on it. I did, however, thoroughly enjoy the view of the ocean. Oh, and […] the staff was very courteous. That is all. This hotel surprised me with alot of "hidden" fees for parking, daily fee rate, & just extra fees (in addtn to gratuity) on room service & bar tab that are not discussed on the site. nothing I couldn't handle, just wd hv been nice to know beforehand. The short version, I will not recommend this hotel nor stay here again. Pročitajte više
We appreciate your taking thetime to leave a review of our resort. We are happy to read that you enjoyed ourprime oceanfront location and the courteousness of our staff as much as we do. We wished you hadmentioned your concerns to a member of our management team as we would haverelocated you to another room based on availability. Our resort fee and its inclusionsas well as a note on taxes are listed on the internet; you may have overlooked thelisted information. Once again, thank you forleaving your feedback on your vacation with us; and we hope you decide to giveour resort another visit as we would love an opportunity to regain yourconfidence.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"Marco Polo Miami"
this place is a dive, its old, the rooms are dirty and in rough shape. basically its an old condo, so the parking is valet parking forced on you for 18 a day, you will need a car to go anywhere because there is nothing within a mile of this place
"The hotel had everything I'd hoped for!"
I was very satisfied ... all of the "amenities" I'd requested (ocean front, balcony, etc.) were honored and the room was pleasantly appointed and spacious. The only "uncomfortable" aspect of the room was the air-conditioning/humidity situation. It may be because it's an older building/HVAC system; however, we needed to keep the a/c running at all times […] to keep the humidity tolerable, and, even then it felt damp and the room too cool. It also may be because we were ocean-side, I don't know. The view/balcony was perfect, though, and we didn't spend much time in the room anyway. Sleeping was fine ..... just cozied under the covers!! Overall, very pleased with all that the hotel had to offer!! Pročitajte više
Our oceanfront resort is very attractive to our repeat customers for its location, competitive pricing and host of amenities. We are happy to read that you enjoyed those offerings in addition to the well appointed features and the spaciousness of the room and the great ocean view from your balcony. Each guest comfort is important to us. Our Director of Engineering was informed of the air condition issues and the team is making routine checks of the units. Once again, thank you so much for leaving a wonderful comment and we hope to host you on your next visit to the Miami Beach area.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaOvaj gost nije ostavio komentar.
i had view of the beach so that's what made it a wonderful night but bathroom needed to be restocked, shower looked nasty, and the hallways are falling apart, but the the bed was comfy and the vending machine saved my life because they didn't have anything to eat :/
Thank you for leaving a comment on your recent stay at our resort. We are pleased to read that you enjoyed our beautiful oceanfront front location and the comfortable bedding. You will be pleased to know that we are updating the hallways and elevators with new carpeting, crown molding and we are eagerly awaiting the completion by early spring 2012. The Director of Housekeeping was copied on your notes regarding the condition of the shower and the shortage of amenities in the bathroom and has since held a refresher with the floor attendants and supervisors. We wished you had reached out to our guest relations staff regarding our dining options. We offer a complimentary buffet breakfast every morning in the Ocean Terrace Restaurant which over looks the Ocean. The resort offers three dining to satisfy our customers' palette: the Ocean Terrace restaurant, the Poolside Cafe and the Lounge. There is also a privately owned pizza shop located on the lower lobby.
1 odgovor hotela Marco Polo Beach Resort Ramada Plaza"It Needs More Than A Facelift"
This Ramada needs to look at it's decor with an eye to upgrading the finishes and not the bottom line. The Staff deserves something better, let alone the clients. My initial room was totally unacceptable. We arrived with another party and asked to be on the same floor. We where told that could not happen because we had our 3.5 lb Yorkie with us and […] policy required us to be a in a tiled floor room and the only one available was on the second floor. Fine, but I had to come done and really complain to the Manager because it was so tacky. I felt like we the beds where inside a huge bathroom. He found another room (on the same floor as our friend.), why this wasn't offered to us initial, I don't want to speculate. It was better, not great, but at least it didn't feel like a huge bathroom with beds. Just to let you know, I wasn't expecting a 5 star establishment, but something that warranted 3 stars! Pročitajte više
Thank you for taking the time to share your experience of our resort located in the upscale, secure neighborhood of Sunny Isles Beach. Our oceanfront resort offers many room categories in a safe, family friendly atmosphere. Our resort is one of the few in the area to attract animal lovers in a pet friendly environment. Our resort has designated rooms with tiled floors for vacationers choosing to bring their pets along. We would like to apologize for your initial room not been appeasing; this was addressed in a department meting as we have many remodeled rooms for assignment. We are pleased that you found the second room comfortable. Also, you will be happy to know that we have renovated many of our rooms and we have updated the categorization of our inventory so that our guests are assigned these great rooms. Again, thank you for leaving your impression of your recent stay with us, and we are looking forward to an opportunity to regain your confidence and showcase our beautifully updated rooms.
1 odgovor hotela Marco Polo Beach Resort Ramada PlazaOvaj gost nije ostavio komentar.
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