Cicerone Hotel - Rim

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clean hotel but needs updating. close to Vatican. nice area

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Staff kept recommending the hotel restaurant instead of local restaurants and when asked for a taxi tried to order a private car that was over twice as expensive as the taxi.

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Other than temperature control in room, this was one of the better hotels, free breakfast, and values. Only suggestion would be free wi fi..$12/day is excessive

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The Ciccerone is in a great location near many sights in Rome. The staff were very helpful. The included continental breakfast was cheap... One small roll and one drink....either coffee or juice. Internet was 9 euro per day! It should have been free. The lobby was lovely. Our room was clean, but well used....needed a remodel.

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Very nice and helpful Staff, very nice room. We rally liked it EXCEPT it needs new carpet. Otherwise it is beautiful.

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We stayed at this hotel in 2004, it was perfect. Location is awesome, walk to many of the typical and not so typical spots. This year, we were put in a room that may not have been renovated since opening??? Very old and run down. Lobby is perfect, bar is great, but the room we had was aweful.....additional comment, we requested a one bed room, we arrived […] and one was not available, but they said it would be in about an hour or so. We went to lunch, came back and got our room, well it had 3 twin beds, 2 pushed together, but still with individual twin sheets on each. Pročitajte više

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Loved this hotel and it's location - close to the Vatican and St.Peter's Square. Have stayed here before and would definitely return. Enjoyed the neighborhood and walking around felt comfortable and safe. Hotel staff was superb - particularly the ladies at the concierge desk. They were extremely helpful and responsive to all our needs. Rooms are comfortable […] and certainly worth the price in comparison to other hotels in Rome. Pročitajte više

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More like a British 3 star, too expensive for what you get. Breakfast v. Poor with poor choice and 3 rd rate products. No wifi except swissport at 9 euro a day. Full of bus tour retired folk from arkansas, loud brash and frankly boorish. Look elsewhere for a better deal.

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The staff were helpful. Hotel was a little tired looking. We had to ask for better pillows and the Internet was very difficult to access

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Very firm and uncomfortable mattresses. Pillows are also very thin and hard. The location was great though.

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We booked a 'superior' room. It wasn't as spacious as the photographs suggested but we were still comfortable. You certainly couldn't sit at the desk. The air conditioning was superb - effective and quiet. As a superior room we got a kettle but only tea bags - no coffee. Room service closes early evening and you aren't allowed to take cups to the room […] from the bar so, in the end, we had to buy instant coffee from the supermarket But, that wrinkle aside, everything was great - breakfast until 10.30, which had a good choice and tasted great. As it was very hot in the week we stayed we had to use the hotel laundry service which was real quick. The hotel is right next to a number of bus routes so everything is in reach. Although out of the 'centro storico' you can get everywhere and there are plenty of restaurants in the vicinity. St Peters is not far off and the Castel Sant'Angelo is a couple of blocks away. Pročitajte više

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The Cicerone Hotel is a great hotel within walking distance of some of the major attractions in Rome, such as the Vatican, Piazza del Popolo, Trevi Fountain, and the Spanish Steps. The hotel staff was knowledgeable, helpful, polite, and always available to answer questions. The rooms were spacious and very clean. The complimentary breakfast buffet was […] a nice added touch and a good way to start the day. I would highly recommend this hotel to others. Pročitajte više

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Good location, nice clean rooms, good value for money.

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Over all satisfied

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The room was too cold and the hotel refused to turn on the heat in the AC unit. Check in took forever and there wasn't a very long line. You had to check in with one person and then move to another area to receive your room key. There were many people behind the counter but it appears that only one person at a time is allowed to work with guests.

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Hotel had wonderful pianist and bartender. The hotel caters to business conferences and front dest is very busy but helpful.

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I expected more of a 4 star hotel. They didn't have an iron for use. They want 17 euro for internet. Depending on who you have behind the desk, they can be helpful.

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Hotel was bustling with tours, completely full and the staff was a bit overwhelmed. The rooms were perfectly ok, if small. Beds were good. Location is excellent.

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While fairly clean and with a cordial staff, the Cicerone is aged and in need of renovation. The rooms are dated and worn. The neighbourhood is nice, with restaurants and grocery store nearby. The hotel is a favorite of cruise passengers (Carnival,etc.), so tends to be quite busy and loud. The buffet breakfast was excellent! While not my first choice […] when I return to Rome, it is a decent option, but not what I normally expect for a hotel with a 4-star rating. Pročitajte više

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Cicerone Hotel was a surprise! After looking at many of the possible bookings, I became discouraged that we could not afford to stay in Rome. Expedia had an offer to try this hotel, and I hoped the reviews would be trustworthy. This hotel is beautiful ! It is full of charm, warmth, and old world beauty. It was if everyone had known us for years, their […] recommendation on a tour was excellent. Security personal in the hallways was reassurring. The breakfast buffet was beyond reproach, and the service was sincere and dedicated. We were within walking distance of the Vatican and many shops. Thank you Expedia for a beautiful stay at an excellent price!! Pročitajte više

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The room need to be updated and was hard for me and my husband to rest. there were to much noise coming from outside

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The hotel was clean and friendly and it was refreshing to find one that did not try to sell tacky souvenirs - or even quality ones. It is a hotel, and it only does hotel things! The restaurant looked good, but we didn't use it as we only stayed 3 nights. The menu only offered a limited choice. Apparently they concentrate on Roman cuisine. It seemed […] reasonably priced and we would have tried it if we'd had more time. There were a couple of good restaurants nearby that were reasonably priced, too, as well as an ice-cream cafe - very busy! Breakfast was another matter. The food was good and you could have all you wanted. We always ate at about 6:45, and we just got a table. As we left we had to pass a line of other guests waiting for a table, stretching all the way down the stairs. Oddly, nobody thought of opening up the restaurant to take up this overflow, but who am I to comment? Not what you'd expect from a hotel with these petensions, however. A taxi to the Vatican cost €10 (including tip), but you can walk there in 15 minutes - get a map from reception, plan a route & have a pleasant stroll. I don't know how much a taxi costs to the centre of the City - it seemed twice as far away - but once we discovered the Metro, where you can go anywhere for €1, there was no point in wasting the money. Final tip: go to St Peter's as early as possible on a Sunday morning. It heaves with people on other days so you will see much more if you go before the crowd gets there. Pročitajte više

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The hotel is generally okay. The staffs are friendly and patient when you ask questions. The location is superb, just besides a bus station and is about 10minutes walk to the nearest metro station which is just 1 stop away from Vatican and 5 stops from Termini. However, the room is just tooooooooooooooooooooo small, less than 10m2 I suppose. There […] is nothing except a tiny little TV and a fridge. No kettle, no coffee maker, etc. The breakfast is not very rich, don't really think it qualifies as a 4-star hotel. Pročitajte više

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My wife and I traveled to Rome for the first time and were a little apprehensive as I am in a wheelchair. I called the hotel in advance making sure I had a suitable room and spoke to Guliana who said everything would be arranged. And sure enough on arriving at the hotel around 10:00am on the 15th of February we were told at reception our room was ready. […] The room was very spacious and the bathroom was adequate. The reception desk gave us a map of Rome along with a few tips for walking and bus if needed. We were out of the door and off to the Vatican City about a 20 minute walk. The hotel is in a great location with easy access to all the Historical sites. We stayed for three days and would definitely not hesitate to staying again in this hotel. One small comment would be the size of the lifts, only just big enough for the wheelchair. Pročitajte više

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The appearance on the exterior is quite blah and the room was pretty outdated, carpeting was stained and worn, we had two twin beds joined together but ok. No iron so press your clothes before departing. Television set was outdated as well, the only station we were able to watch was CNN or BBC. Breakfast was ok also, eggs were cold and runny, sausages […] were stale, but cerel was provided and bread. Coffee and hot chocolate were great. Gym is a small room with 4 machines, so don't expect a spa. Staff were welcoming but always busy. Taxi from hotel to airport was 50 euros which is not bad compared from airport to hotel varied from 55-60. Hotel was located in a safe area for the police station was near by, metro was a few blocks away and cafe (Portifino) great place for coffee, muffins etc..there was also a supermarket next to Portifino, so you can stop there for water and other items you would like to keep in your room. Vatican is 1-2 miles but we were able to walk everywhere for sightseeing was extremely pleaseant. Internet for laptop was 10 euros for 24 hours. March was a great time to travel for the weather was perfect and not as crowded as the summer months. Early morning and evening a jacket or sweater was required, but afternoon it was great weather. We will definitely go back but try out another hotel near the Capitol. Pročitajte više

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The hotel felt more suited for business travelers and larger groups. It was a very large hotel and similar to traditional chain hotels. The rooms were not very comfortable. The beds were hard (but that seems to be in all hotels we stayed in Europe). We were there in March and they did not have A/C activated. It was fairly warm in the room and it never […] cooled down even with the windows opened. The biggest complaint is that they did not have a free WiFi! 9 euros for 24 hours! Pročitajte više

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The hotel is 15 min walking distance from the vatican, that is the only good thing i guess, the staff was not friendly and the rooms are very old.

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Very professional and helpful staff, especially Eva on the concierge desk, in reception. Hardworking chambermaidmaid. Attentiveness and friendliness very patchy in the Eden Room at breakfast. Rooms a bit draughty by windows-walls there appeared very thin and not that safe to lean against on fifth floor. TV Internet/movie bundle was for 24hrs from start […] time, not 24 used time as in most hotels, which was not made at all clear on any of the literature. Pročitajte više

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Everything about this hotel was very satisfactory, except breakfast buffet needed improvement

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Good service, nice staff, nice facilities. The only issue I had was the way they found extra things to charge you for. When we left we were charged 30 euros for a visitor's tax, which we weren't told about before hand. Also, they don't offer free internet. They charge you 18 euros for 24 hours of coverage. To me, that should be included in the free […] services provided by the hotel, given how much they charge for you to stay. Pročitajte više

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The Cicerone has the perfect location for tourists, at an affordable price. It is close to major attractions like the Vatican, Saint Angelo's Castle, Piazza Navona and is just a 5 min walk to the Metro station. The staff is fully bilingual, extremely helpful and more than willing to show you how to get around town. They must be used to tourist because […] on the front desk there is a stack of maps available with all major attractions and metro routes as well as bus lines. The breakfast is abundant with plenty of fruit and a cappuccino to die for. Make sure you ask for it because they make it specially for you. If you decide to have breakfast or lunch outside the hotel make sure to check out Bar Tabacchi for an affordable lunch and again a great cappuccino, also great friendly service with superb prices. Lunch for 2 was under 7 euros. For dinner Grotta Azzure and all within walking distance of the Hotel. Highly recommend the Cicerone, its safe and upscale location, its friendly bilingual staff, and its affordable price makes it a winner among Roman hotels. Pročitajte više

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Autentične Hotels.com recenzije gostiju

Good location. Walk distance to Castel Sant'Angelo and Ventican. Several blocks away from the nearest subway station. Room was clean.The breakfast was quite nice too. However, wireless can be a problem since u have to pay 17+ euro to get it for 24 hours. But overall, the hotel is quite decent.

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Autentične Hotels.com recenzije gostiju

Hotel staff were very helpful. Hotel was clean and comfortable. The hotel was very full with a large group so as a couple we were asked to take breakfast in the main restaurant. The restaurant were not geared up for breakfast. The fruit juice was watered down and the bacon and scrambled eggs, although plenty of it, was cold.

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The hotel it self was ok and clean. However I would not rate it as 4 star hotel. - when we arrived the had booked us in for the wrong date. - tv didn't work, needed to call for help - toilet seat broke I think this hotel was probably a 4 star hotel in the beginning of the 90's. But the location was ok and we walked everywhere....

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Out of 10 different hotel I've stayed at in Rome this is my favorite. Mind you the room are not plush and over the top. They are very simple with no frills, bells or whistles. Internet is 22 euro per day and is a very fast connection. The room we had was for disabled guests which looks it could accommodate a guest in a wheel chair. What I liked about […] it is that is was between 20-30 minute to most major sites. It is located in what seems to be a residential area so not much noise and very laid back Breakfast room is large but I prefer to go the coffee bar across the street and enjoy a nice Italian breakfast for under 2 euro. I would return just because I like these type of neighborhood hotels. The service was great all the way around! There is major avenue down the street with a good selection of shops, and restaurants. Pročitajte više

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The hotel service was poorly responsive. The room was hot and they had turned off the airconditioning the week before. We have stayed there before and were amazed at the difference. WIFI available but at high cost. We were very disappoointed and will choose another venue when we return to Rome

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Excellent mhotel with first class restaurant.

Autentične Hotels.com recenzije gostiju

Cannot imagine returning to Rome and not staying at the Hotel Cicerone. Am slightly disabled and desk crew helped me find my way to breakfast skipping stairs. They were ALL thoughtful and kind. Breakfast was great, and while the hotel restaurant was adequate for other meals, the desk had fabulous nearby alternatives. Located wonderfully close to Vatican […] City, the River Tiber, and the Piazza Cavour. Lovely outdoor food & fashion market about three block away. The people make this place, and they're wonderful. Pročitajte više

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We booked the Cicerone Hotel specifically because friends of ours were staying there also. When we arrived, we were told there was a booking problem, and we would stay in the Ritx Hotel. While pleasant, this was 20 minutes away by cab, so seriously disrupted our time with our friends and imposed significant additional travel costs for cabs.

Autentične Expedia recenzije gostiju

We booked the Cicerone Hotel specifically because friends of ours were staying there also. When we arrived, we were told there was a booking problem, and we would stay in the Ritx Hotel. While pleasant, this was 20 minutes away by cab, so seriously disrupted our time with our friends and imposed significant additional travel costs for cabs.

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This hotel was nice in that it had most of the services that Americans are used to with fairly new furnishings. Convenient to visit the Vatican, close to subway, easily accesible. Staff was pleasant and helpful.

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The hotel is adequate but don't expect great service. We found the service at the front desk to be indifferent, bordering on downright rude. The barman was very friendly and professional, in stark contrast to the staff on the concierge desk. We dined in the restaurant once and found the food very average so didn't follow up with another visit. Luckily […] there are many dining options in the streets around the hotel. Location-wise it's reasonably close walking distance to the metro. Pročitajte više

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Well run and managed, helpful, good service, good breakfast,Gerald

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Autentične Hotels.com recenzije gostiju

This hotel was terrible value for money. It is certainly not a 4 star and the location is not great. You could get closer to all the sights for the same price. The rooms are horrible, old fashioned, lumpy beds more like a 2 star. It is clean but for the money go somewhere else.

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They do not have air conditioning so a traveler may want to keep that in mind if traveling when hot

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