DoubleTree by Hilton Denver - Aurora - Aurora

I was a bit concerned booking online but was surprised to find that this a new hotel, clean and contemporary. Staff at front desk and in the lounge were very friendly. Rooms were nice with standard amenities. Had a great late night snack at the bar. Location is very accessible but do need a car. Nice mall nearby. About 30 min from airport. Only complaints […] are bathroom was not fully cleaned and I couldn't figure out how to adjust the air conditioning. Pročitajte više

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This is a nice hotel with great service and delicious cookies. There was some sort of construction or remodeling going on and the hotel Dotson back a bit and a little bit of a hassle but the rooms ate spacious, clean and comfortable. I think there was some sporting event or school organization there that weekend because the kids were a little noisy […] but they calmed down by 10 p.m. All in all, it's a nice stay and not too far from the mall, restaurants or other shopping and it's conveniently situated next to the freeway. It's definitely worth the yrouble Pročitajte više

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The staff at Aurora are not knowledgeable. Thy have a shuttle to take people to a restaurant within a five mile radius yet it was not offered. I paid for a cab and the cab driver said: "This is ridiculous and they could have offered you a free shuttle. I walked back from the restaurant at night across freeway crossed streets because once I got there, […] I could see the hotel about a mile away under the freeway. I also asked the desk clerk for stamps. We don't mail them he said and I have never mailed anything from here. Yet they can. I asked other questions and the staff seemed not knowledgeable and not very helpful Better training would help in this new hotel. Menu at breakfast waited 15 minutes for service evn though it was not crowded. Pročitajte više

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Great stay! Had a nice time and close to the Island volleyball courts.

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We got the least for our money as in any other hotel in ages. We are returning t our regular location in Denver. Never again at the Double Tree. Everything was extra including internet, local calls. Plumbing was rtubbish, leaky, rooms noisy, carpets old, dirty and torn, closet door broken. Horrible!

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We loved our hotel. Everything was wonderful. The only thing was the beds were a little small to fit two people. But overall this is one of the best hotels I've stayed in and plan on staying there again!

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Doubletree is a great place to stay: convenient, good service, friendly employees. Any problem is immediately addressed. This was my third stay.

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Customer service at front desk, less than desired, need to be more friendly and smile. Cookie was warm but hard. First impressions are lasting impressions.

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The room was comfortable but it was very noisy up and down the halls. Lots of kids running and yelling. The elevator was out of service, so the remaining elevator was very busy and very slow. Get ready to pay for internet access. The Wi-Fi- is strong, but also expensive!

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Good meeting room's great for the conference

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Very beautiful, clean hotel. The cookies given at check-in are scrumptious. There are lots of restaurants within just a couple miles. The pool and hot tub are great also. No complaints about our stay! It was everything we expected and more from Doubletree.

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We had a wonderful stay. We were only there from Friday to Sunday, however, the staff was so pleasant after we had had a horrifying experience with Hertz Car Rental. We were warmly welcomed and offered the best "warmed" cookies in the world. Bottled water was there for the taking and our room was so comfortable we kept coming up with reasons not to […] leave. Loved it! Pročitajte više

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Nice hotel. Staff was friendly, although I didn't interact with them much since I was only there for one night and everything was fine. Had a great rate on it ($100), but I think that is because it was off season. The hotel was near the highway, otherwise about 30 minutes from downtown Denver and 30 minutes form the airport (without traffic).

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I wanted to stay another night but I was told I had to completely check out and check back in. It seemed like they didnt want me to stay.

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Stayed here to see a concert. The hotel was under construction, but the rooms were clean and the staff was friendly. Its a bit of a drive to downtown Denver, but everything in downtown is super expensive. This was a nice price without having to sacrifice quality. The cookies they gave us when we checked in were surprisingly delicious!

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My husband and I took our one year old to get away for our anniversary and checkout the zoo aquarium etc. Unfortunately the hotel was under construction and reeked of marajuana! Reeked! I had to sleep with a pillow over my face and was concerned for my daughter. The hotel staff said there had been numerous complaints but nothing they could do about […] it. I was very upset. I paid a lot of money to stay in a nicer smoke free hotel and that was NOT the case. I will not go back! Pročitajte više

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I paid or a room with two queens and they have a room with two double beds. When I brought this issue up there wasn't any other rooms to put me in so instead I had to stay in the same room with no discount or any type of reimbursement. Other than the lack of customer service the hotel was fine.

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hotel is very nice, restroom is a little outdated but beds are very nice, also there was a little construction going on right now, but overall very nice.

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Pool was closed, would have been nice if there was an updated notification on site when considering options for hotel. Disappointed after checking in and that was much of reason hotel was picked.

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Overall, quite satisfied with the hotel. The room and the hotel in general were very neat and clean. I had to give 4 stars on quality of service, as the "business center" consisted of only one PC and one Mac, with one printer tied to each, though the printer connected to the Mac was not working. The buffet breakfast served is quite good, though perhaps […] slightly over priced. The room itself is very comfortable with plenty of room to relax and was very clean. Also, no strong chemical smells from cleaning. Internet access in the room is not free, there is a small flat rate for your entire stay. Only 4 stars on condition as there was some remodeling going on during the stay. Hotel staff were pleasant and helpful when needed. Airport shuttle service offered and was reliable. So, despite a couple of 4's the overall experience was a 5. Pročitajte više

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First class amenities that don't work. Blown bulbs, bathroom fan broken. The real insult was the charge of $12.99 for WiFi although the desk said it was "only" $5. Why charge anything? Shoddy management. Polite but snooty staff. Unfortunate road construction.

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It's the 2nd Doubletree hotel where had to chase down housekeeping to clean room. Amazing, I can put up do not disturb sign in all other hotels until noon, ( marriotts, Hampton, hilton prpoer) but stay at a BT, I also mentioned to front to ensure my room was taking care of and it wasn't. Why is it that everyone cleans, but double tree doesn't? Um?

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only complaint was the pool/hot tub was closed for construction and we didn't know it until we got there. Otherwise, very nice place.

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No complaints

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it would have been told the pool was closed we would have got a diffrent hotel. i paid 130 and no pool or hot tub.. and maybe all the time coffee had to fly at 6 left at 4 no coffee would have been nice

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modest

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Great room, but for what I paid I could have got another great room at another hotel with a free breakfast ($9-$13) and free internet ($13 a day).

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Went up for a romantic evening. Wanted a hotel with an indoor pool and hot tub due to a blizzard. The hotel was beautiful and very nice for the price, but the pool and hot tub were both down for construction and dry. There was no mention of this anywhere, even on the hotel websight. The room beside ours had screeming children that were up beyond midnight, […] and there was construction going on in the room on the other side that went on all day Saturday and began again bright and early Sunday along with the screaming children! We came home early to get some peace and quiet. We couln't even hear our own t.v. with all of the construction noise. Pročitajte više

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We were very comfortable here. Clean and up to date. We got stuck there an extra day when I-70 got closed.... Plenty of retail close by. Pool was being fixed which was a diappointment to kids.

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Great price, clean and updated.I will be back.

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Free shuttle from airport very nice. Offered water and cookies immediately in van. Nice lobby large and comfortable room. Only there one night stop but absolutely no problems.

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We needed an overnight retreat while attending a conference. We arrived a little before check-in time and were allowed to get our room which gave us enought time to take a nap and refresh before our evening meetings began. We slept well that night and were on our way early the next morning without any delays or concerns.

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It was a great time and great location

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spent the night to celebrate a 4yr olds birthday! the staff was very accomodating and pleasant. Nice warm pool and great hot tub. We will definately choose the double Tree Aurora for a future getaway!

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Lack luster - I was glad that we got a good deal on this room or I would have been extremely disappointed. Beds were comfortable, except I was surrised they would put double beds in a 3 star hotel. Hotel is somewhat run down. Staff was very unfriendly. No free WIFI, very expensive breakfast, old stained carpet in our room, small stained bathtub. Although […] the hotel was not busy, we were put in a room that opened up to the HVAC units. Took my 7 year old daughter, who probably would have been much happier at a Holiday Inn type hotel that may have other children to play with at the pool. Location was very convienient. I would not go back to this hotel, and I certainly would not recommend it to anyone. Pročitajte više

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Nice hotel, not a great restaurant. Cream for coffee curdled, waitress was in some other zone. Only ate breakfast here one day out of four, that's all I could take. Otherwise the stay was very good. Front desk personnel were very helpful and the room was very nice.

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